10.0
really awful- Crashes / Fires:
- 7 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 8,238 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I've had this vehicle for about 4 months now. The first month I noticed there is something wrong with the way this new vehicle accelerates. When stopped and starting movement again the vehicle suddenly jerks and does not speed up right away. The jerking part is my main safety concern. I have previously owned other Toyota models and no other model has done this. I'm afraid someone will rear end my due to the sudden jerking and then delayed response of the vehicle to accelerate. It is especially distressing at intersection lights, off ramps, and stop signs. Anywhere required to stop or slow movement and then need to accelerate even at a moderate pace. Something just is not right.
- Newark, CA, USA
Hesitation/lagging issues at both high and low speeds- hesitates both while driving and while taking off from a stopped position - shifts are horrible the car jerks a lot- in cruise control going 70-75 mph jerks hard, with no cars in front of it. Acceleration is horrible so much so, that we almost get rear ended when trying to merge with traffic. This started a week after I purchased this in July- Jan 13 we were almost in an accident to car not accelerating and jerking
- Port Townesnd, WA, USA
Vehicle gas throttle response would hesitate would be a lag of few seconds for vehicle to pick up speed slow throttle response, also I totaled my vehicle due brakes malfunction also vehicle brake assyst did not assyst me in any way or prevented me from accident I was travling 35 to 55mph in traffic stop and go slow lane
- Manteca, CA, USA
When I'm taking off it takes a fews seconds before it catches speed. Even if I'm pushing down pretty much on the way down on the gas pedal it takes a while before it catches speed. Cars behind me start passing me. Also, my biggest concern is when I'm merging into the freeway and I'm trying to catch speed it wont speed up until a few seconds so I get never that I'm too far in and a car behind me might hit me because it doesn't catch speed right away and once it catches speed it goes extremely fast because I'm pushing so far down on the pedal because it doesn't catch it right away. I've gotten scared of few times. I really think something defected with this car. As much as I love the body of the car, the speed control is a real problem. I really hope someone looks into this. It's when I'm stopped and on the freeway.
- Whittier, CA, USA
- Brooklyn, NY, USA