4.1

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
29,000 miles

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problem #1

Sep 132018

Camry Hybrid

  • 29,000 miles
Bought car at the end of April 2017 and in Aug 2018 started having a grinding noise every time I stepped on the break pedal. Took car to dealer and they told me it was normal to have that noise that wasn't there before. Spent 3 weeks trying to get Toyota to fix this issue. Car had 29K miles on it. Service technicians were extremely rude and kept on saying it was nothing and it with it. After finally getting them doing something on it the diagnosis was the ABS actuator needed to be replaced. This issue shouldn't happen at all when the car is only one year old and was still under warranty. Not to mention that I had to replace all 4 tires within 9 months because of the cheap trashy ones they had on the vehicles cel when I bought it. This was a brand new vehicle when I bought it. I contacted corporate office and complained about it. I requested an extension on my warranty due this manufacturer defect and they are denying it. Also they are telling me the replaced part will be covered under warranty until my manufacturer warranty is good which is only 6K miles from now. I need someone to help me here. I don't get to understand why a literally brand new car has this type of issues and when I seek for help they wouldn't want to fix it until I got to contact corporate office. But now that they fix it there is literally no warranty on the part that was replaced. Who guarantees me that this car won't have any other issues? I don't trust it and I am so dissatisfied if the service from Toyota. I have own other im vehicles from them for at least 5 years each and never had an issue like this happening to the car, specially being a brand new car.

- Leesburg, GA, USA