4.0

definitely annoying
Typical Repair Cost:
No data
Average Mileage:
2,423 miles
Total Complaints:
1 complaints

Most common solutions:

  1. not sure (1 reports)
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problem #1

Apr 042017

Corolla SE 1.8L

  • Manual transmission
  • 2,423 miles

click to see larger images

defective windshield defective windshield

After having the factory windshield replaced due to multiple waves in the windshield, they replaced with this new one. About a month after having this one installed I received 4 rock pits and one crack in the windshield. I went to my dealer and told them I think something is wrong with the windshield because it is pitting so easily and already has cracked. They dismissed the complaint.

A few weeks later, it was a frosty day and I scraped my windshield with the plastic windshield scraper. After that, I notice it was covered in scratches all over. I went back to the dealer to say this is unacceptable that its scratching due to plastic. They said it probably was dirty and that's why it scratched. I told them I can clean it and show them how easily it scratches (which they were not interested to see).

They told me they cant help me and I have to call Toyota Canada which I did. When I spoke to them they said they cant help me because I purchased the car 4 months ago. I said that they only replaced this windshield less than 2 months ago but she said it doesn't matter, I will need to pay to replace it because its not covered. I asked how is this my fault that they put in some crappy defective windshield?? Why should I be responsible due to their error? I can understand rock chips etc, but this is a plastic scraper that made these scratches and I can prove it. She said she will have a manager call me in 10 business days to discuss.

- , Calgary, AB, Canada