10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
25,000 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2011 Toyota Highlander:

Unsubscribe any time. We don't sell/share your email.

problem #1

Dec 122012

Highlander 6-cyl

  • 25,000 miles
The contact owns a 2011 Toyota Highlander. The contact stated that the low beam headlights didn't illuminate the entire road. As a result, the contact hit a deer. The contact was not able to avoid the crash due to failed visibility coverage. The contact was not injured and a police report was not filed. The vehicle was taken to the dealer several times for the failure prior to the crash. The dealer aligned the headlights several times however, the failure was not corrected. The dealer stated that the headlight design was a manufacturing defect that could not be corrected. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 25,000 and the current mileage was 32,000. Updated 7/8/13 the consumer was informed the headlights could not be fixed, as it was a factory problem. Updated 07/18/13

- Cheshire , CT, USA

Add Complaint