8.0
pretty bad- Typical Repair Cost:
- No data
- Average Mileage:
- 12,850 miles
- Total Complaints:
- 3 complaints
Most common solutions:
- not sure (3 reports)
I purchased the vehicle in October 2014. The Blue tooth feature worked fine, NO Problems at all. In early December 2014 it stopped working. The voice recognition doesn't work any longer. NO Idea why !
THE RESPONSE IS WHEN PROMPTED: THE PHONE BOOK IS BEING LOADED, TRY AGAIN LATER. Later never works either and all the contacts are already loaded and can take a call or make a call manually. WTH !
I contacted my dealer that I purchased the vehicle from and explained my problem. Well, after at least 12 visits this is what they have done. : 1 New radio. ---- did not solve a thing 2 Tested other like model vehicle ---- same issue in those models 3 Had the GM test his phone, had the SM test his phone, had the salesman test his phone, NONE connected to this vehicle and we tried, Many IPHONEs, several models, Androids. 4 Contacted IPHONE, ( have the TECH's name and number) spent several hours on the phone with them and determined it was the car.... 5 It has gotten to the point that I know half the sales staff and service department ...
Today March 27, 2015, almost 5 months later, the service Mgr. calls me and tells me there is nothing TOYOTA can or will do at this point and my phone is the issue. How does that make any sense after what I have done and tested both on my own and with the dealer.
HELP !!!! Has anyone else had this issues with this vehicle???? This has not been a good experience.
- rdowd, Holden, MA, US
Help !!!! can anyone else respond to this ??
The voice command does not work. All other features do. Have tried several I Phone and won't work. Tried other Cell phones as well.
- rdowd, Holden, MA, US
My Bluetooth also quit working in my 2015 Highlander. Tried other family members phones--also no go...but our phones connect ok in other vehicles we have.
- Linda M., Jacksonville, FL, US