The Office of Defects Investigations (ODI) is an office within the NHTSA which investigates serious safety problems in the design, construction or performance of vehicles. The NHTSA is authorized to order manufacturers to recall and repair vehicles, if the ODI finds a safety issue. NHTSA investigations for the 2013 Toyota Highlander Hybrid, both ongoing and closed, are listed below:

  1. INVESTIGATION: Upper Steering Column Separation

    NHTSA Preliminary Evaluation #PE18005

    • Status:
      PENDING
    • Date Opened: May 04, 2018
    • Date Closed: N/A
    • Recall: No recall yet

    Component(s): Steering
    Steering:Column

    Summary: The Office of Defects Investigation (ODI) has received three (3) complaints (VOQs) reporting incidents of steering column separation. All three incidents occurred while adjusting the steering wheel position using the telescoping/tilt feature. A Preliminary Evaluation has been opened to assess the scope, frequency and safety consequences of the alleged defect.The following VOQ numbers are associated with the issues discussed in this opening resume: 11083623, 11083280, 10888043