10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 24,411 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
New Rav4 purchased 2/2013;bought extended platnum warranty. 5 separate incidents of sudden acceleration 2/14/2015-5/25/2015-had passenger in car each time.1st- traveling S I-79 warrendale pa 60 mph speed drops to 50 mph car in front hit brakes to slow I applied my brakes to slow Rav4 started to accelerate engine started to rev loudly passenger said shift to neutral then I hit brake again to slow. 2nd-local traffic 30 mph applied brake to slow instead car accelerated put into neutral to slow engine revving. 3rd-driving from oakland-North hills pa in traffic 30 mph hit brake to slow for traffic light instead rav accelerated engine revving loudly put in neutral to stop. 4th-traveling 20 mph at local park 3/7/15 approaching stop sign car in front applied brakes, hit my brakes & car accelerated put car into neutral engine revving loudly then applied brakes to stop-drove directly to Toyota dealership advisor checked floor mats stated were properly placed. I made appt at dealership on 3/10. Toyota's conclusion-nothing wrong stated "possible pedal misapplication", suggested I buy flat Toyota floor mats had weathertechs, I purchased new driver's mat & Toyota installed. 5th-5/25/15 leaving grocery store 10 mph went to stop before exiting lot rav would not stop engine loud threw into neutral finally stopped. 5/25/15 emailed CEO of Toyota N America received call back & made appt for 5/29/15 to have rav looked over again at dealership for sudden acceleration issues. Received call back on 5/29/15 from nicki @ Toyota executive office-stated that Toyota stands by their March 2015 assessment that there is nothing wrong with my rav & if I have it towed to dealership by aaa, I would be responsible for all costs to have my vehicle serviced at dealership, would not be covered under any warranties. I have been driving for 40+ year & possible pedal misapplication 5 X's is a bunch of bull.
- Pittsburgh, PA, USA
- Las Vegas, NV, USA