10.0
really awful- Crashes / Fires:
- 1 / 6
- Injuries / Deaths:
- 0 / 1
- Average Mileage:
- 30,825 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Manufacturer: Toyota motor corporation vehicle identification no. (VIN): Xxxxxxx. Bought a Toyota certified at dealership, (push button) however in six occasions, car engine would not turn on. Indicator light for steering was on. After several tries, and once I pulled the steering hard then car started fine. Took car to dealer to check it, they said nothing was wrong with car. The last time, the car did not start even with the Toyota road assistance staff/towing, was unable to get it out of garage, area was too low. Ended up leaving car at garage overnight. Next day, I returned the car, did a trade in for new Toyota. However, dealer or Toyota co. Did not admit problems with car. Battery was functioning fine as everything else would turn on, ie, radio, ac..fan, lights.
- Ashburn, VA, USA
Before my 2013 Rav4 limited was even 2 years old, I discovered an indoor swimming pool on my passenger floor. My dealership claims that my Rav4 had a clogged sunroof drainage tube, but when I took it to another dealership we found all evidence to the contrary. The service manager removed two pieces of trim: One that sits directly beneath the A-pillar (where the dealership claims the water travelled) and another that sits back underneath my dash and glove box. Both trim pieces had padding (just like the carpet padding) on the back side. The padding beneath the A-pillar was bone dry. The padding underneath the dash was damp. Please explain to me how water traveling down the A-pillar managed to make a 90 turn"?" the dealership did nothing but clear the "supposed" clog and ask if I wanted to have the carpets air-dried for 24 hours. They made it sound like they did me such a great favor on the invoice and also like I was leaving the hospital against doctors orders. What they fail to mention is that a) I had already had the carpet padding air-dried the day before and B) I requested that they replace my carpet padding and reapply the black rubber soundproofing material attached to my floorboard (they declined). In hindsight, neither would have fixed the damage already inflicted upon my vehicle. Both Toyota of North America and ncds declined my case claiming that my "vehicle is operating as designed." I have a new car that is dry rotting, molding, an electrical fire risk (page 409 of the 2013 Rav4 owner's manual) and if it the water actually did run down the A-pillar my takata side curtain airbags are now primed to throw shrapnel -- but my vehicle is operating as designed!!! if you own a 2013 or 2014 Rav4, please check under your carpets for signs of a water leak. If you find a water leak in your Rav4, please post it here.
- Marietta, GA, USA
Crosswind caused hood to shake violetly in the center as if the metal was too thin or needs some kind of additional support.
- Washington, DC, USA
Sun roof exploded into many pieces flew off and damaged paint job of car directly behind pieces were found in my car car traveling at 55 mpg just passed burlington Vermont on July 3, 2014 at around 11:30 am no one injured if someone sitting behind driver seat not sure what would have happened stopped at Toyota dealer in scranton vt he removed remaining broken class part would take 5 days able to continue to drive on.
- Fall River , MA, USA
Dear sirs, I don't have nothing to hide, we here on the island of curacao have been experiencing many vehicles which are chinese and their VIN no, are also cloned, I believe this is a world problem, and also us manufacturers have to understand that this is a world problem, and they can also help to expose this situation. I have posted many on blogs, which has to do with the cloning of cars. There was also an issue with some one bought a vehicle at the Toyota dealer a Rav4 2013 and we came to find out that it is a 2010 mexican clone car. And I have reported these also to other agencies in usa, one of them is the sec securities exchange commission whistle blower department.
- Jamaica, NY, USA
The vehicle is a clone Rav4, I have bought this vehicle from a Toyota dealer ship, and I paid for a Rav4 2013, when I went to investigate I found out it was cloned Toyota Rav4 of the year 2010, and it came from the factory in Mexico, so these is against the laws. So what would you advise me to do?
- Newyork, NY, USA
- Washington, DC, USA