10.0

really awful
Crashes / Fires:
6 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
5,577 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #8

Jun 112020

RAV4 4-cyl

  • 200 miles
1) while driver applies the brake pedal to bring vehicle to a complete stop on a city street, at a point approximately between 1500 and 1000 RPM, the vehicle attempts to accelerate up to approximately 2000 RPM while the brake pedal is being pressed, for a duration of approximately 1-2 seconds before disengaging and decelerating. 2) while the vehicle is stopped and idling in a parking lot, at approximately 1000 RPM, with the transmission in the drive (D) position, with the brake pedal depressed, the vehicle attempts to accelerate to approximately 1500 RPM for approximately 1 second and lurch forward and then disengages and decelerates back to idle as long as the brake pedal remains depressed.

- Idaho Falls, ID, USA

problem #7

Apr 232020

RAV4 4-cyl

  • 9,880 miles
I received 2 speeding camera tickets due to sudden acceleration noticed time to time, front suspensions are not even and rough, transmission is not smooth when changing gears and/or stopping vehicle.

- Bronx, NY, USA

problem #6

Aug 012019

RAV4

  • miles
On light acceleration from an intersection and/or mild cruising speed in eco mode, there is an often violent lurch from stop or surging at cruising speeds. With traction control switched off, the problem is lessened, but traction control by default turns back on in - Atlanta, GA, USA

problem #5

Jan 312019

RAV4

  • 20 miles
2019 rav 4 xle premium I purchased a year ago continues to lurch when suddenly accelerating from a rolling stop. An example is when pulling up to a red light and the light suddenly turns green, I'll take my foot of the brake and tap the gas and the car hesitates then accelerates. This motion jerks me and other passengers in our seats.

- Chicago, IL, USA

problem #4

Nov 182019

RAV4

  • 5,950 miles
Vehicle accelerated suddenly when I was trying to get into a parking spot on my left side. Saved from crashing into the adjacent car when I quickly pushed the brakes, very scary. It was raining at the time, and the parking spot I was aiming for is at an incline.

- Vancouver, WA, USA

problem #3

Nov 182019

RAV4 4-cyl

  • Automatic transmission
  • 3,100 miles
The contact owns a 2019 Toyota Rav4. While driving approximately 2 mph and attempting to park, the vehicle did not stop. The brake pedal was depressed at the time of the failure. The vehicle continued to move, drove over a curb and sidewalk, and crashed into a storefront. Police report number: [xxx] was filed. There were no injuries. The frontal air bags did not deploy. The vehicle was towed to a body shop. The vehicle was not taken to a dealer for diagnostic. Testing or repairs. The manufacturer was notified of the failure and stated that they would send a field mechanic to diagnose the vehicle. The approximate failure mileage was 3,100. ('parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).')

- Massapequa, NY, USA

problem #2

Sep 012019

RAV4

  • miles
Car doest not move right away at a stop even when stepping on the accelerator at 3-4 RPM. Very dangerous when your in the intersection when turning left or when crossing the street. Seems like the transmission slips

- Round Lake Beach, IL, USA

problem #1

Mar 132019

RAV4

  • 4,257 miles
I experienced several near misses related to two adas features as I rented this new Rav4 in atlanta. Firstly, the lane-centering feature actively tried to guide my vehicle out of its lane while driving on the highway. This typically occurred when driving across overpasses where the pavement type transitioned. The left and right lane markings were present on the pavement throughout these events. The steering wheel moved with force and speed--had my reaction time been half a second longer, I would have struck vehicles next to me. Secondly, the vehicle's full-range adaptive cruise control braked abruptly, especially at lower speeds, on nearly every occasion where highway/city traffic slowed or stopped. I was nearly rear-ended due to the jerky actions of the system. The vehicles in front braked smoothly during these events--only my vehicle slammed on its brakes when it could have lightly applied them to slow down safely. It appears that Toyota might have my data from 3/13/2019, since a sticker on the overhead console states: "vehicle data transmission is on! your vehicle wirelessly transmits location, driving and vehicle health data to deliver your services and for internal research and data analysis..." I hope that NHTSA can work with Toyota to examine these records and improve these systems.

- Lake Forest, CA, USA