Received notice from Toyota in October regarding defect in low pressure fuel pump. Have not received any information since.

- Alpharetta, GA, USA

Fuel tank will not fill completely. When fueling, the pump consistently shuts off before tank indicator reaches "full". Toyota is aware of this issue but refuses to fix my vehicle despite the customer support program notification which is currently occurring. I visited my dealer who was able to fill the tank by repeatedly adding small amounts of gasoline each time the fuel pump shut off. New Jersey, where I reside, does not allow for self-service filling and it is not practical, nor safe, to fill the vehicle in this manner. Toyota acknowledges that there is an issue with the shape of the fuel tank and/or the fuel sender gauge. Given Toyota's unwillingness to address this known issue, and the hazardous situation created by repeatedly restarting the fuel pump after each shut-off in order to reach "full" on the tank, Toyota should be mandated to initiate a recall of all affected vehicles, where "affected" includes all vehicles that fail to fill the tank after the initial shut-off of the fuel pump.

- Hoboken, NJ, USA

Two months ago I received a recall paper. In pursuit of this, I talked to shore Toyota that the engine recall paper has arrived in my car and I have to work for it, but nothing has happened till now and even today it is 1/5/21 the paper has come in its for that, but it is not known when the work will be done. I often call shore Toyota but they don't answer the same.

- Atlantic City, NJ, USA

Recall fix not available until late January possibly Feb. Until then driving with a possible fuel tank failure.

- Tulsa, OK, USA

Vehicle is equipped with a low pressure fuel pump which may stop operating. If the vehicle stall occurs while driving, this could increase the risk of crash

- Miami Beach, FL, USA

There has been a safety recall on this car for over a month now with no remedy. If this problem could cause the car to stall and cause a higher chance of a crash, why is it taking so long to fix? it is unsafe!

- Fort Knox, KY, USA

Only able to put 9 or 10 gallons into the gas tank when the fuel gauge was indicating empty. The tank is supposed to have a 14.5-gallon capacity. Factory refuses to offer any consideration for this annoying issue.

- San Diego, CA, USA

Mte, gallons to fill up, don't equal the miles to go after a fill up. Have had car a year, have only filled up once more than 10 or so gals, doesn't matter how many miles to empty show on gauges. Don't get anywher near the miles driven that was told to me. I fill up, usually takes about 9-10 gls. Will have less than 500 miles to drive on that tank of gas.driving local and on highway.

- Granbury, TX, USA

I am unable to get the 14.5 gallons when filling up. Most of the time, I get about 10 gallons. This drops the range from the advertise 600 to about 520 miles.

- Staten Island, NY, USA

The fuel tank will only take about 12 gallons of gas instead of it's 14.5 gallon capacity. The dealer acknowledged the issue and I was told Toyota was working on a fix and would contact me when it was solved. Can this problem cause a safety issue.?

- Prescott, AZ, USA

When I fill up my gas tank it's never full according to the fuel gauge. Cluster shows 350 miles til empty

- Pittsfield, MA, USA

NHTSA recall number: 20V012 recall date: January 13, 2020 manufacturer recall number: 20tb02 still no contact from dealer on when replacement fuel pump will be available. 11 months seems excessive.

- Lexington, KY, USA

After waiting for 10 months, Toyota has still not delivered a fix for their known fuel tank capacity problem in their 2019 Rav4 hybrid model. Toyota continues to state that the 14.5gal tank has a capacity of more than 500 miles, while owners struggle to put more than 9-10 gallons into the vehicle. The reduced range and inconsistent fuel level readings have left me unsure as to how much fuel the vehicle actually has, resulting in frequent fuel stops and an observed range of closer to 300miles.

- Harleysville, PA, USA

Vehicle refueling performance. The gauge does accurately reflect the contents of the gas tank. 14 gal tank empty will not take more than 8 gal of gas. Resulting in a safety issue as you never know when you are out of gas.

- Niskayuna, NY, USA

The vehicle cannot be refueled fully without topoff, reducing the driving range of the vehicle.

- Woodside, NY, USA

The fuel tank tank does not filling up completely and gives misleading information that it is fully filled up when in fact it is about 3-4 gallons short. The gas station pump automatically stop even the gas tank was not fully filled

- Burke, VA, USA

Shortly after purchase August 2109 I noticed the fuel tank would only hold about 8 gallons of gas from empty. I called the dealer and they were unaware of any problems. I took the car in awhile later and was told Toyota was working on a fix and would call me when it was solved. I waited a couple of months and called Toyota customer service. They said they could put in a new fuel tank but it probably wouldn't correct the issue and when they're fix came out they would contact me. They were correct the problem still exists. I've waited patiently and the car is now 1 yr old. I called Toyota customer service and was told no fix yet. I asked the representative if she could give me that in writing and she refused. I let her know that Toyota sold me a product that was not as advertised on fuel range and tank capacity. A question to nhsta would be if when this vehicle was safety certified was it done with a functioning fuel tank or their defective tank" can this problem cause a safety issue."

- Clermont, FL, USA

My 2019 Rav4 le has a 14.5 gallon fuel tank and only takes about 8 to 9 gallons of gas when I fill up from empty. When I first purchased the vehicle I was getting 450 miles per full tank and now the most I get is 330. I took the car to the dealer and they said that it was normal even though my car was getting 22 miles to the gallon and not 26 mpg which would be on the low end.

- Highland Mills, NY, USA

The car has stalled twice out of the blue. It was taken to the shop, and they said the vapor lock had gas in it. They wanted to charge $1000. The excuse was when it is hot outside you run the risk of gas getting into the vapor lock every time you fill up... that is bull. It stalled in motion twice on a city street.

- Charlotte, NC, USA

Moaning, buzzing noise of front differential when acceleration to 35mph, also upon deceleration, especially when car is hot.

- Cedarburg, WI, USA