Affected Component: ELECTRICAL SYSTEM:SOFTWARE

Date Published
NOV 14, 2016
NHTSA TSB #
10132909
TSB Document
Summary
TT: Some technicians have experienced communication issues between the Techstream TESLA software program and Gateway ECU when attempting to read MIL ON information or firmware update. Utilize the troubleshooting steps provided in the recommendations section to establish communication between the Techstream TESLA software program and Gateway ECU for the following issues: * No VIN or No green light displayed * Failure of component firmware update