I will try to give you as concise statement of my complaint as possible, however, I have copies I sent to the manufacturer and others that I'm willing to furnish you if requested. On 3/18/21, I wrote to Toyota's Executive VP, Chief Quality Officer, [XXX], stating my compliance with their notice of 7/9/15, requiring frame inspection, significant perforation not found, therefore they applied CRC corrosion resistant compound to my frame. As NO critical problem was noted, I felt I was good until during a later inspection was performed and rated more attention. On 3/29/21 during my next oil change I noted on a notation on an unusual service bill, typewritten not the usual custom printed type, a notation that I have 2 holes, approx. 3.5" on my frame, use caution if driving". At this time I found there was an open class action suit against Toyota. Toyota advised me that since I had not responded to more than one notification I was not included in the suit. I replied that "I DID NOT RECEIVE ANY SUCH NOTATION". As they did not send receipt requested or certified, I neither could prove sent or not received. I asked for consideration based on that to which, was denied. I have written also to CT Attorney General, CT US Senator, Blumenthal, with only the Attorney General's office stating Toyota's response was negative. I realize this is a late request, I was not aware of his avenue. I have Certified copies of each request for help, which I am more than happy to copy and send to you if you will try to help me right Toyota's wrong. I'm an 89 year old male just trying to right a wrong I believe done to me. I DID NOT RECEIVE NOTIFICATION FROM TOYOTA!, If I had, I would not be so persistent. I send my letters CERTIFIED, they should have had to also, could have solved this problem earlier. Please help me, thank you. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Mystic, CT, USA

the frame is rusting out over the right rear wheel. it had the frame spary, but iti is still rusting out

- Washington, DC, USA

The frame is rusted so bad. The dealer wouldn-€™t replace due to the vehicle being registered in Florida as it-€™s not one of the states affected. But my Toyota came from a Pennsylvania dealer first then shipped to Florida after years of being in Pennsylvania and not having an issue up there. Now I-€™m stuck with a truck I can-€™t sell or fix. It-€™s not right. Where is the quality control on this.

- Margate, FL, USA

My 2006 Toyota Tacoma Chassis has Rust issues. At my last Oil Change my Mechanic recommended I go to My Toyota Dealer with The Problem. A few years back I was under The Truck and noticed it as well. I notified Crestmont Toyota in Pompton Plains NJ about it. They assured me it was inspected and during The Recall and was found to be safe and without issues. After going back and forth with them [the recall is over] I called Toyota Corporate about my issue. They basically said the same thing. I even went as far as to put my truck an a Lift and paint the chassis with POR-15 Rust Preventative Coating. I see some areas on the chassis around where the Shock Absorbers are welded to the Chassis where I couldn't get to. Is there anyone that could help me in my dilemma? I only have around 100,000 miles on this 17 year old truck. I bought it 7 years ago used from Crestmont Toyota with 52,000 miles on it.I'm retired since 10/2015 and thought it would be my last Vehicle I would need to purchase. Thank You Thomas J. Puzio 24 Boulevard Pequannock NJ 07440 [973-696-4201 land line] Cell 973-907-0404 cell.

- Pequannock, NJ, USA

1. Frame was replaced under recall due to excessive corrosion, and now it's corroding again and should be replaced. also the trailer hitch is excessively corroded and was not replaced during the recall. I pull trailers all the time with this truck and don't want there to be failure with the hitch due to excessive corrosion. 2. The body paint and clear coat on this vehicle is weak and needs constant attention, and the body material turns to rust right away. This subject needs attention.

- Littleton, CO, USA

Never received recall on frame, why wasn't I sent a recall and why don't dealership notify me when leaf springs were replaced?

- Kernersville, NC, USA

On June 26, 2021, I took my 2006 Toyota Tacoma to Bennett Toyota for regular maintenance. As part of the inspection, I was notified that the "Frame very rusted, perforation may begin on cab mounts in the next year" and the Service Advisor told me that my car would be unsafe to drive in a year or two. I told the Service Advisor that in 2015, I received a recall notice from Toyota regarding frame rust and took my 2006 Toyota Tacoma to Bennett Toyota to address the issue. On April 22, 2015, Bennett Toyota provided "Corrosion-Resistant Compound (CRC) Application; Remove Rust - Clean Frame - No Rust Perforation Found". Again on March 29, 2018, I requested that Bennett Toyota inspect the frame for corrosion perforation and was notified that "No Significant Perforation Found". The Service Advisor stated that the extended warranty had expired and there was nothing Bennett Toyota could do to address the rusted frame. I then called Toyota and opened case# 210628002014 to request the rusted frame be addressed/replaced/repaired and was told that the extended warranty had expired and there was nothing that Toyota would do to address the issue. I have a Toyota Tacoma with a known issue that is quickly becoming unsafe to drive and have no way to repair/replace the rusted frame.

- Lehighton, PA, USA

Rusty frame, I was just told by my local Toyota that my frame recall expired last January 2019. I was not aware that a recall expires, now my daughter has to drive an unsafe vehicle. There is one spot on the frame where I can put my whole hand into. Please advise.

- Lihue, HI, USA

This vehicle is covered in the Toyota rusty frame lawsuit. As such, it has been inspected by 2 different dealers and deemed not to need a frame replacement both times. It was treated with crc. Its last inspection was in November of 2018. On Sunday, May 17th, 2020, the frame broke at the front cross-member causing the left front lower control arm to separate and steering the vehicle/controlling the vehicle became near impossible. Fortunately for me, this happened in a parking lot backing out of a parking space and turning left (in reverse at low speed) after a full 2 weeks of driving in the mountains of West Virginia. I question all inspections of frames being performed within the Toyota dealer network and hope that nobody has this failure while they are driving at speed as the results will be catastrophic.

- Morgantown, WV, USA

My 2006 Toyota Tacoma was recalled due to Toyota's frame rust and corrosion issue. After notification, July 2015, I brought my car to Toyota of wallingford (dealer) as instructed in the recall notice for a frame inspection. The dealer inspected the truck frame and said it was not eligible for a new frame as the frame passed their inspection. I disputed this because I was able to push my finger through parts of the frame. They insisted that the integrity was sound. Their recommendation was to spray the car with a corrosion resistant covering (crc). After some debate I took their recommendation and authorized the work. The crc was a thick black gel that covered the frame, so rust, rot and deterioration was completely hidden. In retrospect, I believe they intentionally covered the rust so issues could not be detected and re-inspection did not occur. Recently I had to replace the tires on the truck. When the tire dealer put the truck on the lift he noticed the frame was bowing and large pieces of the frame were missing. The crc was still covering the rust but large holes in the frame were detected. The tire specialist would not work on the truck due to the unstable frame, so I quickly called the Toyota dealer to re-inspect the frame. They concluded that the frame was rotted and need to be replaced, but informed me that the deadline under the recall had just passed on 1/31/19. They would not cover any repairs although I followed every step and endured every inconvenience for a rot issue that they were always responsible for. Unsatisfied with the dealer's response, I contacted Toyota directly and they reaffirmed that they would not cover the frame. Toyota did not resolve all issues related to their faulty frames. They brilliantly came up with a solution that hid the rust and rot and saved the company millions by masking the issue and not replacing the bad frames.

- Guilford Ct, CT, USA

Body frame perforation caused by rust after remediation by Toyota pursuant to the terms of a class action lawsuit.

- Charlottesville, VA, USA

Dealer did not apply the corrosion resistant compound to the frame during the warranty enhancement period as I requested. They did not notify me when they were capable of doing so until after the warranty was expired.as a result during the warranty period, the frame developed major rust perforation resulting in frame cracking.at that point the vehicle was unsafe to drive.the dealer also would not replace the frame as per the warranty enhancement program. I made no progress with East madison Toyota or Toyota corporate over this issue.I have filed a complaint with Toyota corporate, the better business bureau and also contacted datcp. I am basically getting nowhere with this issue and am left with a vehicle sitting in the backyard useless.if they know the frame is faulty why don't they fix it ? I could have been killed or killed someone else driving down the road with this dangerous problem.

- Columbus, WI, USA

I received a letter in 2014 about possible frame rust issues and was asked to have mine checked at a Toyota dealer. I took it in and was told my frame was ok but the dealership said they sprayed a rust inhibitor on the frame to be sure. I was notified about possible rear leaf springs in 2017. I took the vechicle back to the same dealer (steven Toyota in harrisonburg va.) and they replaced the rear springs but said nothing about the frame. I took the vehicle took an independent mechanic in August 2019 to have a muffle installed and they contacted me and informed me the vehicle was not safe to drive because the frame was rusted badly rusted out. On futher inspection it was found that when the vehicle was sprayed with rust inhibitor only the outside of the frame was sprayed, nothing under the vehicle was sprayed and that is where the damage is now. At least 2 of the cross members have rusted into 2 separate pieces so they now support nothing. I reported the issue to Toyota Corp. And they refused to do anything about it. I also reported it to steven Toyota in harrisonburg va and was told they had the records of the vehicle frame being sprayed in 2014 and springs being replace in 2017 but they also refuse to do anything about this problem. In my opinion and in other mechanics I have spoken with when the springs were replaced in 2017 the rust issue had to be noticed because of how badly it is rusted at this time.

- Brandywine, WV, USA

Main frame from front to back is completely rusted with the spring shackles at the rear rotted from frame and cross members have holes from rust. Per Toyota dealer vehicle is unsafe to drive. There was a enhanced recall that has expired but I was never notified.

- Haiku, HI, USA

Rusted front end passenger side component broke of the frame due to corrosion. Toyota warranty for repair expired 31 January 2019 and vehicle was taken to Toyota 2 months later and Toyota will not honor repair. Very disappointing on Toyota end. The rusted frame takes longer than 2 months to corrode. Toyota care not willing to work with me and fix there faulty and very unsafe product!

- Vineyard Haven, MA, USA

In Nov./2016 my Tacoma frame was replaced. At that time the rear bumper and trailer hitch were not replaced. Today I was inspecting my trailer hitch and bumper and found the bumper to be delaminating metal.

- Parkville, MD, USA

Car ABS wire disconnect, coolant in transmission lines and 4th gear not functional.

- W. Chester, OH, USA

Excesive frame rust. Frame behind cab on driver side is separating in layers. Found out during state inspection 2016. Dealerships not assisting.

- N. Chesterfield, VA, USA

2006 Toyota frame rust on Tacoma

- Jamestown, NY, USA

"Toyota recall" NHTSA recall: 14V604.

- Elberton, GA, USA