Affected Component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Date Published
NOV 02, 2015
NHTSA TSB #
10093779
TSB Document
Summary
"TSB: PRE-DELIVERY SERVICE (PDS) IS A CRITICAL STEP IN SATISFYING YOUR DEALERSHIP¡¦S NEW CAR CUSTOMERS. CUSTOMER FEEDBACK INDICATES THE FOLLOWING AREAS DESERVE SPECIAL ATTENTION WHEN PERFORMING PDS: „H CAREFUL INSPECTION FOR PAINT CHIPS/SCRATCHES AND BODY DENTS/DINGS. „H PROPER OPERATION OF ELECTRICAL ACCESSORIES (INCLUDING INTERIOR LIGHT, CLOCK, AND RADIO RESET). „H INTERIOR CLEANLINESS. „H PROPER FUNCTION OF MECHANICAL SYSTEMS. CUSTOMER RETENTION AND PROPER MAINTENANCE OF VEHICLES HAS BEEN A MAJOR FOCUS FOR TOYOTA AND SCION. TO HELP REMIND CUSTOMERS THAT REGULAR OIL CHANGES ARE ESSENTIAL TO THE PROPER MAINTENANCE OF THEIR VEHICLE, DEALERS ARE REQUIRED TO BEGIN INSTALLING A FIRST OIL CHANGE REMINDER STICKER PRIOR TO DELIVERY. BY DOING THIS, CUSTOMERS WILL BE REMINDED TO RETURN TO YOUR DEALERSHIP FOR THEIR FIRST OIL CHANGE. YOUR CURRENT OIL CHANGE"