10.0
really awful- Crashes / Fires:
- 3 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 9,284 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2017 Toyota Tacoma. The contact received notification of NHTSA campaign number: 17V285000 (power train). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact spoke with Toyota of escondido (231 E Lincoln pkwy, escondido, ca 92026) who stated that parts were not available and provided a loaner vehicle. The manufacturer was made aware of the issue and stated that parts were not available. The contact had not experienced a failure. Parts distribution disconnect.
- Hemet, CA, USA
Noticed a weird rotational noise from the day I bought the truck. Took it into prestige Toyota dealer for it's first oil change and asked if they could check out the noise. Diagnosed as the rear differential even though it wasnt leaking. Two weeks later they are telling me it's going to take a month or more to get the part. I am in a loaner car and can't seem to get a solid answer on whats going on with these rear diffs. I don't even want the truck at this point since they can't even fix it.
- New City, NY, USA
On uphill 1 or 2% grade, the transmission shift and hold onto lower gear when climbing uphill then will not up shift when gas pedal is released. Transmission can't decide what gear to go to or stay in.. consuming un necessary fuel and possible spun. And also automatically engage engine brake when traveling stiff down hill.
- Buena Park, CA, USA
Front seat head rest will not stay in position - keep moving up by itself.
- Buena Park, CA, USA
The contact owns a 2017 Toyota Tacoma. While driving 40 mph, the vehicle stalled without warning. The contact stated that the vehicle stopped moving abruptly and came to a rolling stop on the side of the road. The check engine, low oil pressure, and high transmission temperature warning indicators illuminated. The contact was able to restart the vehicle, but it failed to accelerate. The vehicle was towed to Toyota of nashua, New Hampshire (located on marmon dr, 03060) but the dealer could not diagnose the failure. The contact was given a loaner vehicle. The manufacturer was made aware of the issue. The failure mileage was 1,500. The VIN was not available.
- Bedford, MA, USA
Received a safety recall involving leakage from the rear differential, NHTSA recall no. 17V-285. Took to peterson Toyota, boise, id, on 6/28/2017, and was told that I should turn the vehicle in. However, they offered to provide only a replacement car, not a truck, which would not be of any use to me. They also refused to tell me how long it would take to get parts, possibly months. I called the Toyota Corp customer service number on that day (1-888-270-9371), and was told a dealer customer service rep would contact me nlt 6/30. No one called, and I called Toyota again on 7/1, and was told that both a peterson and a regional customer service rep would contact me nlt 7/3. no one called. I again called Toyota on 7/6, and was told that I would receive a call from customer service nlt 7/7. again, no one called. Peterson Toyota of boise and Toyota Corp are refusing to answer my questions concerning this safety recall. The customer service rep at the 888 number has apologized numerous times and says she can not understand why I have not been contacted by a peterson and a regional customer service manager.
- Boise, ID, USA
The contact owns a 2017 Toyota Tacoma. The contact received notification of NHTSA campaign number: 17V285000 (power train); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to autonation Toyota mall of Georgia (3505 buford dr ne, buford, ga 30519, (770) 674-6083) where it was confirmed that the parts were not available for the recall remedy. The contact was provided a loaner vehicle. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Suwanee, GA, USA
H0G / 17V285 recall. Rear differential leak. 66 days waiting on remedy with no definite end in sight. Not one person in the world of Toyota can or will give an answer.
- Victoria, TX, USA
The contact owns a 2017 Toyota Tacoma. Upon inspection of the vehicle, the contact noticed that the rear differential was leaking. The contact received notification of NHTSA campaign number: 17V285000 (power train); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The lynch Toyota dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The failure mileage was 1,800. Parts distribution disconnect.
- Coventry, CT, USA
The current recall affecting 2016/2017 Toyota Tacoma rear end differentials does not include the off road models. My differential is leaking as well as many others as evidenced by Toyota Tacoma forums. Why is this? we are at the same risk of potential catastrophic failed as the non offroads models.
- Mililani, HI, USA
The contact owns a 2017 Toyota Tacoma. While driving 55 mph, the contact heard an abnormal whining sound without warning. The vehicle was taken to the local dealer (fred anderson Toyota located at 777 brevard rd asheville, N.C 28806) where it was diagnosed that the rear differential failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was not made aware of the failure. The VIN was invalid. The failure mileage was approximately 1,200.
- Waynesboro, NC, USA
The contact owns a 2017 Toyota Tacoma. While the vehicle was parked, the contact noticed the odor of burning oil. The vehicle was taken to a dealer where it was diagnosed that the vehicle had an oil leak. The vehicle was repaired. The VIN was included in NHTSA campaign number: 17V285000 (power train). Later, while driving 5 mph, the vehicle accelerated independently and three unspecified warning indicators illuminated. The vehicle was taken to the dealer where it was diagnosed that an unknown component had disconnected and needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure and offered a loaner vehicle. The approximate failure mileage was 7,000.
- Riverdale, MD, USA
Transmission has jerky shifting and low at fluid. Purchased 4X2 automatic on Feb 2017 with 20 miles on it. Within 2 days of driving it I felt the hard jerks of the transmission at the start of the day. Once it runs for more than 7 minutes the hard shifting of gears stops. I called service dept at the dealer they told me it is the adaptive transmission learning, not to worry it is normal and it will stop after 600 miles. I also noticed it is very stiff shifting from P to R and D in mornings only. At 650miles the hard shifting continued. I went to dealer and after a cursory inspection and 5 minute drive tech told me nothing is wrong. I asked him to check the atf level because many people wrote online about low atf levels causing the problems. Tech said they do not send out vehicles without proper levels of fluids and it could not be. I asked manager to make someone check. They of course would not let me watch them in the service bay when they took it back but later insisted they did check my atf and it was full. It is now at 827 miles and I am going to a different dealer to have them check for me but I am worried the longer I drive it with low atf it will damage the transmission worse.
- Elk Grove, CA, USA
Rear differential noise effecting all 2016 and 2017 Tacoma trucks. Toyota has already replaced differential, this made no improvement, the noise is the same. Toyota fst sad they are aware of the issue and working on a correction. I just hope this is fixed before the rear end locks up on someone Tacoma and causes an accident.
- Hollywood, MD, USA
I pulled up to park the truck. After put in park the 2017 Toyota Tacoma lunged forward. This caused the vehicle to hit a brick wall. There was almost $5950 in damage to the truck and the airbags did not go off. I watched myself crash into the wall and could not stop the truck.
- Port Richey, FL, USA
Buzzy vibration in accelerator pedal is noticeable, from 25mpg to 75mph. It seems, as vibration is related to the automatic transmission. I currently, have a 2017 Toyota Tacoma, off road trim, 4X4 short-bed, automatic.
- Aztec, NM, USA
The transmission is unable able to locate the correct gear.
- Aztec, NM, USA
Driveline vibration under deceleration around 0-30 mph
- Aztec, NM, USA
Driving home from the dealership, I noticed a hesitation or jerking upon acceleration. I returned the next week and was advised there was a bulletin, T-sb-0077-16 and the software was reloaded or updated and the problem was fixed. When I left, it appeared to be fixed for the first 5 miles, then the problem returned and is getting worse. I contacted Toyota, complaint 170206-000100. I received a return email the same day and subsequent phone call several days later. I was advised I would be contacted within a week for resolution or plan of action. That week has come and gone. Meanwhile, the truck continually gets worse. Twice, I have accelerated from stop and the truck seems to shift in neutral and I had to let off the pedal for it to accelerate again. One of those times, I was almost rear ended. It is worse when driving in the city. The truck begins jerking and it is difficult to get it to accelerate. I feel it is very unsafe to drive, but right now I don't have much choice. I almost feel like I need a tow truck, ambulance, and attorney to follow me everywhere. I hope this will at least bring awareness to an unsafe issue and others will be spared the potential results.
- Murfreesboro, TN, USA
- Ramona, CA, USA