10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
40,477 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #7

Jul 122018

Venza

  • 30,000 miles
While moving, the Venza seems to jerk, as if it's about to stop, w/out me applying a foot to the brake pedal (my foot is on the gas). This has happened several times this year.

- Norwalk, CA, USA

problem #6

Jul 282017

Venza

  • 65,000 miles
Car was slowly pulling into a parking spot, when all of a sudden it revved its engine and accelarated. My foot was on the brake and it would not stop. The revving noise was loud. I hit a large tree that was luckily at the end of the parking spot. The tree is what stopped the car. When the car stopped, I looked and saw was in drive. I was able to put in reverse and back up and park safely. I shut the car off immediately.

- Holbrook, NY, USA

problem #5

Jun 062017

Venza

  • 28,000 miles
Two failures of complete brake failure. First time, maybe a month ago travelling 5-10 mph, applied brakes and pedal went to the floor. Same time as trying to brake saw a flashing yellow light on dashboard. Slowed vehicle with parking brake, stopped and started vehicle moving again and had normal brakes, tried to duplicate problem and no luck. Tuesday, June 6, driving 45 mph and approaching construction zone with maybe 40-50 cars backed up had no brakes with three passengers in car. When I hollered I had no brakes, wife heard a bell go off and saw a yellow light on the dashboard but I saw nothing. I swerved right onto the dirt shoulder, pressed down on parking brake with left foot, passed maybe 30 cars and at less than 5 mph had normal braking again, and no lights or bells ringing. Toyota dealer flushed brake system, found no debris, cannot duplicate or solve problem. We will trade vehicle in within a few weeks and tell the dealer about the problem. Has anyone else had this problem ? appreciate a reply.

- Reno, NV, USA

problem #4

Nov 072016

Venza

  • 87,000 miles
I was unable to stop my car by depressing my brake pedal as I approached a red light in tulsa Oklahoma. I took the vehicle to a certified mechanic for a vehicle inspection and was informed that the master cylinder was malfunctioning and needed to be replaced.

- Tusla, OK, USA

problem #3

Apr 172015

Venza

  • 38,877 miles
On Friday, April 17, 2015, a clear, sun shiny day, I experienced a sudden, violent deceleration with loud noises while driving at about 40 mph on smooth pavement about three miles from my home. The slip indicator icon light was flashing on my dashboard indicating the vsc/trac had been engaged, cutting down the throttle and engaging the ABS, intermittently, as I limped home. On Monday, April 21, 2015, I had the car towed to Toyota of northwest Arkansas. The diagnosis was open circuit failure of the stop lamp switch. I find this disconcerting as the switch was replaced under recall three years ago. This incident was far more than just a nuisance and an inconvenience. This was a safety issue! if the failure had occurred at 70mph on an interstate, I might not be alive to talk about it. I contacted the Toyota customer experience center at (800)331-4331 [incident 150507-000193] to see if the switch design had been improved or a programming change had been made to change the failure mode, but got no indication anything had been changed. I was told that my case had been filed at their national headquarters under file #1505080785. Apparently my problem was not an isolated incident, because when I expressed surprise that a stop lamp switch failure could be so catastrophic, the service writer at Toyota of northwest Arkansas said that this happens often, that "this was not our first rodeo". I believe Toyota needs to make some changes to avoid people being injured by stop lamp switch failures on the Toyota Venza.

- Bella Vista, AR, USA

problem #2

Feb 222012

Venza 6-cyl

  • 17,232 miles
This may or may not be a safety issue. However, when I make a stop and release the brake pedal a loud noise (thump) occurs. This happens at every stop I make. I have taken the car to two local dealers. One made an inspection the other did not but both responded with the same comment "we don't know". one mechanic told me he thought a recall had been issued on the "brake pedal support assembly". I have been unable to locate the recall if it exist. I would appreciate any information you can supply as this continuous "thump" is most irritating and I am concerned about any unusual occurrence in connection with a braking system.

- Lexington, KY, USA

problem #1

Feb 222011

Venza 6-cyl

  • 17,232 miles
This may or may not be a safety issue. However, when I make a stop and release the brake pedal a loud noise (thump) occurs. This happens at every stop I make. I have taken the car to two local dealers. One made an inspection the other did not and both responded with the same comment "we don't know". one mechanic told me he thought a recall had been issued on the "break pedal support assembly". I have been unable to locate the recall if it exist. I would appreciate any information you can supply as this continuous "thump" is most irritating and I am concerned about any unusual occurrence in connection with a braking system.

- Lexington, KY, USA