10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
15,638 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #5

Jan 122016

Venza

  • 50,000 miles
The contact owns a 2015 Toyota Venza. The contact stated that the rear brakes vibrated and then seized while driving various speeds. There were no warning indicators illuminated. The vehicle was taken to gosch Toyota (located at 350 carriage cir, hemet, ca 92545, (951) 808-3134) to be diagnosed, but a failure code could not be found. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 50,000.

- Nuevo, CA, USA

problem #4

Dec 192016

Venza

  • 13,000 miles
I turned from a stop on a city street into a small parking lot. While braking in the parking lot, the vehicle accelarated. I hit the brakes harder and the vehicle went faster, jumping the concrete bumper, only stopping when I hit a parked car.

- Alvin, TX, USA

problem #3

Nov 122015

Venza

  • 6,208 miles
Accident stopping at stop sign car accelerated thus crashing into another car the Venza surged forward and accelerated slightly before finally stopping on opposite side of roadway completely out of control surging forward on its own

- Chester, VT, USA

problem #2

Nov 122015

Venza 4-cyl

  • 6,280 miles
I was approaching a stop sign at the corner or church and main streets in chester, Vermont at less than 10 mph the car surged forward and would not stop. I T-boned a car coming down main street and the car continued to surge across the road. This is a surging problem that Toyota is fully aware of.

- Chester, VT, USA

problem #1

Aug 182015

Venza

  • 2,700 miles
On August 18th, I was driving my husband's 2015 Toyota Venza. I ordinarily do not drive it as the vehicle has a surging forward problem. When you take your food off the gas pedal, the vehicle surges forward which one can compensate by quickly hitting the brake pedal. My husband has gotten used to the car doing this so it does not bother him. On this particular day, I was driving along a 2-lane road on a somewhat main road with some businesses on either side and I was driving about 35 mph. We were approaching a popular ice cream plaza when I saw the vehicles up ahead stopping as one of the cars was waiting to cross over to the ice cream shop. I took my foot off of the gas pedal but the car surged forward at a faster speed. I immediately put my foot on the brake pedal but the car continued to accelerate and the brake did nothing so I pushed harder on the brake but the car still did nothing and would not slow down. I finally pushed as hard as I could with no success. Then the wheels locked and the car slid forward and I hit the car in front of me. Toyota took the car after I complained and examined it and said there was nothing wrong. But when we got the car back my husband was doing an errand and approaching an intersection and put his foot on the brake and the car started to slow but then the brake pedal went to the floor. He lifted his foot off the pedal and reapplied and the car slowed and stopped.

- West Bridgewater, MA, USA