: the contact stated the vehicle had difficulties starting. The service dealer replaced the wiring harness. The air bag and check engine lights illuminated, and the key was hot when removed from the ignition. The electric windows malfunctioned; opened and closed without warning. The service dealer determined the malfunctions were due to a seatbelt. The manufacturer was not contacted.

- Satsuma, FL, USA

I own a 2002 VW Beetle. The seat belt latch became defective, thus turning the airbag system in my car off. I have 80K miles on my car and the repair cost me over $350. VW is refusing to pay for this vital safety issue stating they are not required to repair out of warranty items. Isn't there a law that requires auto manufacturers to repair defective seat belts" do I have any recourse for getting this paid for" thanks.

- Webster Groves, MO, USA

Seatbelt air bag sensor- air bag malfunction light came on 11/8/03 took the car to the dealership they ordered the part. Both headlights were not working by the time I got to the dealer, they replaced those, turn signals were going on and off along with the hazard lights, was told these needed to be ordered. Called in 2 weeks and was told the parts were on manufacture backorder and they would call me when they came in. I called every 2 weeks they part were not in. 3/3/04 smog test done to register my car- failed smog, took car to dealer cat converter out, they had to order part said they would reorder the sensor, 3/12/04 took car back in parts not in yet, called every day parts not in now my registration was late. Cat converter came in on 4/2/04 it was installed dealer was refusing to smog test for free the finally did but would not pay the fees for my registration being late. Called again every 2 weeks parts did not come in. 6/30/04 went in other parts on the car were braking off, emergency brake handle broken, display lights not working, cup holder broken, again they had to order parts, and they never came in. 8/18/04 air conditioning stoped blowing cold air, made appt online for 8/23/04 took car in, none of the parts ordered are in again. Service stated my air conditioning is not covered because of a hole in the condensor even though my warranty states it is covered they refused to fix it and tried to charge me $95 for finding the hole, I refused to pay after all I have been waiting since November for several parts including a saftey issue, the dealer service has been the worst I dealt with in 25 years of driving. I have sent emails, phone calls and faxes to the dealer regarding all my complaints and have not received a response.

- Las Vegas, NV, USA