10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
84,786 miles

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problem #46

Feb 192019

CC

  • 79,000 miles
The dealership said PCV valve went out and caused rear main seal to break, which is the reason my check engine light came on. The car is now leaking oil. The PCV valve appears to be fine, nothing is stuck, nothing cracked, the gasket is not damaged either. The car now has 80K miles on it and im stuck with $1800 repair bill for the rear main seal.

- Plymouth, MN, USA

problem #45

Mar 122019

CC

  • 100,500 miles
I was driving my car headed out of town and noticed while driving my car started to accelerating on its on almost causing me to almost lose control and hit the person in front of me putting me and my family life in danger. We ended up turning around to head back home and on the way home we started smelling a strong gas the smell was so loud we ended up pulling over and calling for a ride also when stopped at a light or stop sign to long I noticed the vehicle would jump out of driving and switch into a different gear on it's own casing me to have to put my emergency signal lights on and restart the vehicle in order to get it back into driving everytime that happened I would notice that the D on the dashboard would be gone I ended up taking my vehicle to the dealership VW in bradenton fl so it could be looked at it had recalls it they also listed a few other things they needed to do so after them so called fixing it the cost I had to pay was $1,555.88 so as I left I noticed the engine light was back on the car was still doing the same thing like it never was fixed I called the dealer and they told me to bring it back next Friday I ended up stopping to to check my oli level and noticed that VW dealer mechanic forgot to put my oil back in my car after fixing a small drip that they said wasnt that argent to fix and in I decided to go ahead and let them do anyways before I dropped my car off to VW I had just got a oil change 2 days before at this point I'm so hurt I'm a patient of 1 without a car now all because the VW forgot to put my oil back into my car when they got done my car is destroyed my $1,555.88 >is gone my motor had no oil in and all I got was a sorry everything I worked worked hard from was taken away from me all in a blink of a eye😢

- Palmetto, FL, USA

problem #44

Nov 052018

CC

  • miles
Engine keeps stalling, had fuel pump replace per 4th recall for this vehicle. The car still stalls, extremely dangerous while driving especially on the highway when I have two kids in the car. The car wont go in reverse like a normal car bc it stalls too, I have to turn the car off and then back off to be able to reverse. I was driving down a small ramp on in a parking garage, the car stall again. No one is able to help me and volksagen keeps telling me my engine light is on and I keep telling them it comes on when my car stalls! I feel like im in a death car, I rather walk instead of drive my Volkswagen and very frustrating that I have to pay this loan when the car constantly stalls on me. Hard for me to trade in as well bc I owe about 6K and im in medical school. Can someone anyone please give me tips on how to handle this situation.

- Burlington, NJ, USA

problem #43

Aug 292018

CC

  • 180,000 miles
Vehicle was serviced at 180K by VW dealership; a premium service was selected; engine light came on as I was taking it in; the vehicle previously did turn off while on the highway on its own which then needed to be restarted. The car jerked as if my spark plugs were having issues. Have had to change spark plugs frequently compared to normal wear and tear. I was told it was the air/cam sensor (as a recommendation from the dealership) the car had been running sluggish but normal prior to it getting serviced. The car was ready for pick up and engine light was cleared. Car was driven about 35mi from dealership to place of residence. Car performed normal. Next day went to turn on the vehicle and it would not start. It did start long enough that I could use my own code reader the vehicle had 15 errors according to the reader. I let the car sit for a month before I could tow it to the dealership where it was serviced. VW is now saying they don't know what is wrong with the vehicle. Camshaft is what they are looking at. Another possibility VW explains is massive engine failure.

- Pittsburg, CA, USA

problem #42

Jul 022018

CC

  • 102,000 miles
I was in motion leaving work and car stalled..could not get it started.took to the shop and diagnosed with timing belt failure resulting in catastrophic damage to the engine

- Guntersville, AL, USA

problem #41

Jul 122016

CC

  • 95,000 miles
Fuel pump module and takata inflators while driving on the freeway on the way to work my car ended up losing power and completely shutting down while in motion. The sudden loss of power shut off all of my lights inside and out. As soon as this happens I begin to press on my brakes only to notice that my brakes felt like they were lacking pressure. The lack of pressure on the rotars made it very difficult to slow down and with there being no power also made it difficult to turn the wheel. I merged over toward the shoulder and ending up hitting some type of water run off dip that caused my car to bounce up and blow out my right front tire. The blowout was what helped me slow my car down and bring it to a stop. That caused damage to the body of my car. After stopping I tried checking if the car would turn on and it had no response. I then had it towed away. That was in 2016 and to this day the car hasn't been able to get fixed.

- Buena Park, CA, USA

problem #40

Aug 032018

CC

  • 116,600 miles
Fuel pump control module replaced and relocated on July 18th, 2018. However, on August 3rd, 2018, while driving alone in the #4 lane of the freeway, my car suddenly stopped. No warning. No chugging. The engine just stopped. Fortunately, there was enough traffic for the vehicles behind me to slow down to avoid me. I immediately turned my hazard lights on while desperately trying to get the car to turn back on. Thankfully it did within a minute or two giving me just enough time to cut across the highway to pull off to the side of the road. I immediately called the service department at my local dealership to inform them of what happened and they were perplexed and told me to take it to the nearest VW dealership if the engine light wasn't flashing, which at the time it wasn't. that dealership turned me away and told me I should be able to make it to my regular dealership. I was only able to drive about 10 more miles before my car completely shut off and would not start. I had my car towed to my regular dealership where they believe it may be the fuel pump. Since I had the recall completed prior, I am very fearful that I won't be so lucky next time. Had traffic been going at the regular speed, I believe I would have been seriously injured or dead. I need to be reassured that these recalls are done right and tested to ensure there aren't faulty parts and that safety is paramount.

- Cypress, CA, USA

problem #39

Jul 072018

CC

  • 96,000 miles
After being parked in the driveway overnight the car would not start. It was towed to the dealer who diagnosed a slipped timing chain. An internet search revealed this to be a common failure with this engine due to a faulty design of the belt tensioner.

- Houston, TX, USA

problem #38

Nov 282017

CC

  • 100,000 miles
The timing belt tensioner failed while driving. Lost power and required a tow. Damaged valves, warped head and pistons was an expensive repair. This appears to be problem for the 2.0 engine as I've read that has occurred with many other owner's. Volkswagen should take responsibility for these repairs.

- Waldorf, MD, USA

problem #37

Sep 152017

CC

  • miles
Vehicle will stall out while driving or pulling out from a stopped position. It is very dangerous as it does this on a daily basis. My daughter had it stall out on the interstate while giving it gas to pass another vehicle. She was in the middle of the interstate sitting there and called 911. The vehicle restarted but put her in a very dangerous position on a busy interstate. There is a recall on the fuel pump and electrically that was issued a year ago -- however there are no parts to fix it they say. We have not been notified of any parts. I have called VW and they said that if I took it to a dealer for diagnosis they might could help with financial assistance. I took it to the dealer and they said there was no code indicating that the fuel pump problem existed. However, I explained that the car is doing exactly what the recall says is happening. I am so frustrated and feel that VW is putting our family at risk on a daily basis. We need this part and repair done on our car immediately. Waiting over a year when a known problem exist is just not right -- when this can put a life at risk. If the car stalls out pulling out in front of another vehicle or going down the road on a busy interstate when giving it gas to pass a vehicle is just a horrific accident waiting to happen. Numerous lives could be impacted.

- Randolph, AL, USA

problem #36

Jun 212018

CC

  • 126,105 miles
Broken timing chain/belt. We were leaving a restaurant, while in the parking moving forward the car hesitated....and then stalled. I re-started it and it was making funny sound. I turned it off and ask for help pushing it back into a parking spot. We had it towed to a local import repair shop for diagnoses, we were referred to a VW dealer and told to research class action law suite regarding timing chain/belt failure.

- Muskegon, MI, USA

problem #35

Jun 082018

CC

  • 150,000 miles
When turning corners, check engine light would flash on and engine would sometimes misfire. I took it in to the VW dealership to look at it for the second time. They performed diagnostics and then went to pull the vehicle out of shop and it would not start. They determined the timing chain slipped. Thankful that this did not happen while driving as it would have been very dangerous. The dealership must dismantle the engine to determine root cause and price for proper repairs, which they are estimating as $2,000 to $5,000 - which is more than the car is worth. We took great care of this car including servicing as recommended. It had 150K miles, but we should have been able to drive this car for many more miles. VW should have issued a bulletin for servicing this known issue and we would not have been forced to buy a new vehicle, moreover, they should have issued a recall as this could be fatal if it went out while driving.

- North Liberty, IA, USA

problem #34

May 092018

CC

  • 80,800 miles
My vehicle had 2 recall not resolved with Volkswagen. One of them is 20ae fuel pump module recall, which could potentially caused loss of motive power while in motion. I had this symptoms 5 times in a week, when I drive on the street the car just stalled. Volkswagen's dealer told me the repair is unavailable. They have no estimation how long I need to wait before the repair parts available. I definitely don't want to take the risk to continue driving my car. But alternate transportation in not provided by Volkswagen.

- San Diego, CA, USA

problem #33

Mar 212018

CC

  • 83,000 miles
Timing chain malfunction: I was coming to a stop at a traffic light in downtown columbus and my check engine light came on and then started flashing and my car started to make a sound like something misfired. I tried to accelerate when the light turned green and the engine turned off. I tried restarting my engine and it barely started and continued to rattle and shake like something again was misfiring and turned off again. I tried to restart again and it barely restarted and I tried hitting gas a little harder to get out of the intersection and was able to get it to finally make my turn and pull off to the side of the road. Luckily, there was a Volkswagen/Audi shop called "motorkars" less than a mile away so I dorve my car there while the engine stalled 2 more times. In hindsight, I should have called a tow after the initial engine mishap but since I was so close I figured it would be safe enough to get to the shop. Once I got there, they informed me that my timing belt had broken and due to this, there is a potential for internal engine damage to the cylinders. They are doing test as we speak and have said they have seen a ton of these issues lately with cars with the same engine (2.0L gas tsi engine.) the shop told me they have came out with better parts as the standard issued parts were not up to par and the timing belt should usually last the entire life of the car, yet they see them malfunctioning right around 60K-100K miles. The original timing belt VW has in these engines are ineffective and should be recalled as it is dangerous to have on the road in any car.

- New Albany, OH, USA

problem #32

Feb 102018

CC

  • 97,000 miles
My timing belt tensioner broke causing my timing belt to break which in turn caused my engine to stall and die as I was turning in a residential area. I lost all compression in cylinders 2,3, and 4. I was told by a mechaninc I would need to have the entire engine replaced and was quoted $8000 to get it fixed. I have had this car for 2 years and it has less than 100,000 miles on it and I still owe close to 12,000 grand on the car. To my knowledge this is a fairly common issue with this vehicle and that Volkswagen hasn't placed any recall or updated the part. I am just thankful that I wasn't on the highway or on a busy street because it could have put my life and the life of others at risk.

- Sandy, UT, USA

problem #31

Feb 232018

CC

  • 118,500 miles
"takata recall" recently while I was driving on the highway, I slowed down to stop at a stop light but when the light turned green I proceeded to drive and my car was stalling and almost got hit from behind by an 18 wheeler. Now im afraid to drive my own car something needs to be done about this.

- Katy, TX, USA

problem #30

Feb 022018

CC

  • 130,000 miles
The contact owns a 2010 Volkswagen Cc. While driving various speeds, the vehicle suddenly shut off. The vehicle was taken to the local dealer (rick case Volkswagen, 3920 weston rd, weston, fl), but the failure could not be duplicated. The manufacturer was notified of the failure and did not assist. The failure mileage was 130,000.

- Miramar, FL, USA

problem #29

Aug 222017

CC

  • miles
The contact owns a 2010 Volkswagen Cc. While driving 55 mph, the accelerator pedal was depressed and the vehicle failed to accelerate. The contact stated that the vehicle stalled as the check engine warning indicator illuminated. The contact stated that the vehicle was unable to restart and was towed to the contact's residence. The vehicle was then taken to an independent mechanic where a diagnostic test was not performed due to the fees. The contact received notification of NHTSA campaign number: 17V509000 (fuel system, gasoline); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that an unknown Volkswagen dealer in macon, ga was contacted, but the vehicle was not taken in for diagnostic testing due to the cost. The manufacturer was not made aware of the failure. The failure mileage was unknown.

- Milledgeville, GA, USA

problem #28

Dec 152017

CC

  • 113,709 miles
Out of no where my vehicle bucked and lost power. I was able to pull over and the engine failed to start. The vehicle was towed to my local VW dealership and diagnosed as a faulty timing chain tensioner. The repair would cost about $6500. Upon my research, I discovered that this is a pretty common issue among the 2008-2013 tsi 2.0T engines. Over the years, dealerships had been made aware of the issue through technical service bulletins. VW had failed to let the customer know about it or issue a recall and now I am stuck with a vehicle that doesn't run and can't afford to pay the outrageous amount to get it fixed.

- Danbury, CT, USA

problem #27

Dec 312017

CC

  • 121,506 miles
Car wouldn't go over 40. Having hard time going and notice leak under the front of the car. Took to the dealer said I need a new water pump. Idk if that was the car would go over 40 and have hard time driving. I was driving city street. Having to stop for red liights.

- Killeen, TX, USA

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