So, I recently bought a 2010 VW CC. The biggest reason I bought this vehicle was because it uses a timing chain instead of a timing belt. Where timing belts require replacement at a specific mileage as per manufacture engines with timing chains do not require replacement. There is no OEM guide for replacement. So while driving my Grand Son home, the car stope running. Well now, lust so happens I happen to be an ASE certified auto tech. (40 plus years) I raise the hood and remove the oil cap. By doing so I can see the cam shaft isn't turning. SURE ENOUGH!!!!!!!!!!!!!!!!! The timing chain has failed.

Upon further investigation VW was sued for failed timing chain tensioners. The time frame has passed to file a claim. Here's my beef. Because a timing chain doesn't require replacement at a specific mileage then why is there a time frame set? My engine is a total loss. I couldn't file a claim prior to it failing. Now that it has failed it's too late. That simply doesn't make any since. I know have a piece of junk because of a failed timing chain due to a faulty tensioner. The chain didn't wear out, the tensioner failed. That's VW responsibility no matter how many miles, or how old the vehicle.

I will never ever purchase another VW product and further more I intend to give my PROFESSIONAL OPINION and discourage every person i can from buying a VW product. Unless VW can show me a specific time or mileage to replace either the tensioner or the chains or both then there should be no limit as to the fix!! Signed one pissed off unhappy camper (PS not to mention the cost of the car that I'm out).

In 2013 the intake manifold when out and the red light came on during a trip, but I made it back to go to the dealers repair and they replaced the parts. I then received a letter from the VW stating the parts replaced would be under warranty for 10 years because it was a known problem with my car type.

In August of 2018 it went out again on a trip and the light came on. The car began to overheat and I was in a town with no VW dealers within 60 miles, so I had to get it fixed where it broke down. I contacted the company when I got back home and just received a letter telling me they would not pay for it because it wasn't taken to a VW dealer which was impossible to do without damaging the engine.

I was sitting at a light at a busy intersection when the oil pressure and check engine lights came on. It said to shut the car off due to low oil pressure but I had to drive through the intersection to a parking lot. Once I turned the car off it would not start again.

I had it towed to the VW dealership and was told that the timing chain tensioner had failed causing the car to jump time which destroyed the top end of the engine, bending rocker arms, valves and destroying a piston. Have been quoted $4800 to repair.

I called VW of America customer care and they said since the mileage is beyond the power train warranty (5 years/60,000 miles), there's nothing they can do! I would have been further ahead to buy a damn Kia! They refuse to stand behind their product! The car has 98,000 miles and nowhere in the owners manual does it mention any maintenance schedule for the timing chain or tensioner. Shame on Volkwagen!