really awful
Crashes / Fires:
1 / 49
Injuries / Deaths:
34 / 0
Average Mileage:
35,868 miles

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« Read the previous 20 complaints

problem #6

Oct 252003


  • miles
While driving consumer smelled a burning odor coming from inside the vehicle. Consumer pulled over to investigate the smell, and noticed that driver's seat was burning. Consumer took vehicle to the dealership.

- Cleveland, OH, USA

problem #5

Oct 282003

Jetta 4-cyl

  • Manual transmission
  • 6,000 miles
Since buying my Jetta new in 2002. I have had nothing but problems. Twice the ignition coils failed, and I had to have the car towed. They wouldn't replace all the defective coils the first time. So, now that I know my car is unreliable, I won't be using it for long trips, which was my main reason for buying the car. Then last night on my way down the road, the heated seat caught on fire and burned a whole in my seat, not to mention what it did to me as I was driving. This car just seems totally unsafe. First there is no power when the ignition coils fail, then the driver seat catches on fire as I am driving down the road. Of course the dealer can't get me in until later this week.

- Colorado Springs, CO, USA

problem #4

Oct 232003

Jetta 4-cyl

  • Manual transmission
  • 29,000 miles
Within 30 seconds of starting vehicle and turning on the seat warmer consumer smelled smoke, and felt a burning sensation on the legs. Driver's side seat heat coil burned out through the seats upholstery. Consumer turned seat warmer off before burn injuries were sustained.

- Frederick, MD, USA

problem #3

Sep 292003

Jetta 4-cyl

  • Manual transmission
  • 28,000 miles
The consumer smelled smoke while traveling with the driver's side seat heater on. The consumer opened the driver's side window and the driver's seat caught on fire and burned the consumer.

- Reno, NV, USA

problem #2

Sep 272003

Jetta 4-cyl

  • Automatic transmission
  • 12,000 miles
My heated seats caught fire and burnt my ass.

- Apple Valley, MN, USA

problem #1

Mar 072003


  • 27,000 miles
The heater seat caught on fire.

- Southwest Harbor, ME, USA