10.0

really awful
Crashes / Fires:
9 / 0
Injuries / Deaths:
10 / 0
Average Mileage:
85,812 miles

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« Read the previous 20 complaints

problem #40

Jun 082015

Jetta

  • 155,000 miles
The contact owns a 2006 Volkswagen Jetta. While driving approximately 20 mph, the engine stalled without warning. The vehicle was pulled over and restarted, but began to jolt and move slowly. The dealer diagnosed that the failure was caused by "Georgia fuel" and that the fuel line needed to be repaired. Also, the passenger side air bar warning indicator remained illuminated. The dealer diagnosed that the air bag needed to be rewired. The vehicle was not repaired and the manufacturer was notified. The failure mileage was 155,000.

- Powder Springs, GA, USA

problem #39

Jun 112015

Jetta 4-cyl

  • Automatic transmission
  • 180,000 miles
The contact owns a 2006 Volkswagen Jetta. While driving at an unknown speed, the contact fell asleep and crashed into a pole. The air bags failed to deploy. The contact sustained head and mouth injuries that required medical attention. A police report was filed. The vehicle sustained extensive front end damage and was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 180,000. Updated 8/6/15 the consumer also experienced a problem with the windows and door locks. Updated 08/11/15

- Sacremento, CA, USA

problem #38

Sep 082010

Jetta

  • 86,000 miles
The contact owns a 2006 Volkswagen Jetta. The contact stated that the headliner fabric detached, which distorted the contact's vision whenever the vehicle was being driven. In addition, the doors would only unlock manually. The contact stated that the air bag warning indicator illuminated continuously and the horn would not activate when engaged. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 86,000.

- Charleston, SC, USA

problem #37

Jul 012014

Jetta

  • 56,809 miles
The airbag light on my 2006 VW Jetta, with only 57000 miles, came on for no apparent reason. The vehicle has never been in an accident and the air bags have never been deployed. There was a recall on the passenger front airbag a few years ago and I brought the car in at that time to have the car serviced to address that recall. When I brought the vehicle in to the local VW dealer, I was told that my passenger seat side airbag was "defective" and needed to be replaced. I was told that this airbag is located in the same location where the recall work was done. I was told by the local VW dealer that the air bag must be defective, because with such low mileage on the vehicle, there is no excuse that such airbag should be replaced due to "wear and tear." I was charged $128.40 by the local VW dealer for the diagnosis and was quoted an additional $724 plus tax for the airbag to be replaced to make the car safe to drive. The local VW dealer told me to contact VW corporate, as I should not have to pay to repair a defective airbag that was already recalled in the past. When I contacted VW corporate, I was told that they will not pay for the repair, as they do not feel that the airbag is defective (even though their own dealership says it is) and that I have to pay for this safety repair out of my own pocket. I did my research, and apparently there are many 2006 Jetta owners who are dealing with the same airbag defect issue. VW refuses to issue a recall and refuses to pay for the repair. The NHTSA must force VW to replace its faulty airbags at no cost to innocent consumers! I am afraid to drive this vehicle now and will not allow my pregnant wife in the vehicle because I was told by the local VW dealer that there is a strong possibility that none of the airbags will deploy in case of an accident because the airbag light is on and one of the airbags is defective.

- Clifton, NJ, USA

problem #36

Jun 022014

Jetta 5-cyl

  • 105,898 miles
The driver side door wiring harness has failed and with it the driver side controls do not work. The door will not lock, the window will not roll down, the gas cap release does not work and the trunk release does not work. It also seems to have caused a short the rear driver side door as the window is stuck down and will not roll up. The airbag light also came on. I have checked all fuses and have found no problems.

- Burnsville, MN, USA

problem #35

Apr 252014

Jetta 4-cyl

  • 135,000 miles
Was driving and the air bag light came on. Was going to take it in but then I got sideswiped while my car was parked and progressive insurance checked out my car and said it was a wiring harness that was faulty. Noticing that it's a common thing now that I'm ready this so why aren't they recalling it if it's a safety issue"?"

- Denver, CO, USA

problem #34

Apr 052014

Jetta 4-cyl

  • 67,000 miles
Turned the key on and the airbag fault light illuminated and stays on I've tried to reset it but it will not reset. I have read on many forums and this seems like a very common issue. It should be looked at further cause it is happening in a lot of vehicles.

- Bismarck, ND, USA

problem #33

Feb 102014

Jetta 4-cyl Diesel

  • 250,500 miles
Air bag indication light came on while driving. Air bags did not deploy. Car was not involved in any type of collision at that time. Air bag light has been on since. SRS code not able to be cleared from memory.

- Canton, OH, USA

problem #32

Feb 102014

Jetta 4-cyl Diesel

  • 250,500 miles
Air bag indication light came on while driving. Air bags did not deploy. Car was not involved in any type of collision at that time. Air bag light has been on since. SRS code not able to be cleared from memory.

- Canton, OH, USA

problem #31

Sep 102013

Jetta

  • 116,000 miles
Purchased the 2006 Volkswagen Jetta in August 2014 with 116,000 miles. One month later the horn was not working. Upon doing an internet search, discovered an inordinate number of complaints that these horns become inoperable even with fewer miles. The problem comes when pressing the horn pad on the steering wheel, it does not make contact to sound the horn. The airbag assembly is located here as well so I don't feel it's safe to try to replace it myself. The quote to have this repaired was $900. Volkswagen should issue a recall on this part immediately!

- Charlotte, NC, USA

problem #30

Jan 242014

Jetta 4-cyl Diesel

  • 103,000 miles
Our 2006 Jetta tdi had an airbag fault. We took the vehicle to a Volkswagen dealership and they tested the air code and found out that the passenger occupant detector module went bad due to a electrical malfunction in the circuit. The dealership was not able to say if the airbags were going to work on not in the case of a crash. Volkswagen is refusing to take any ownership of keeping their vehicle safe and covering the cost of the part. I contact Volkswagen usa and they gave the reason they will not cover the part because I did not have an extended warranty. I feel that Volkswagen is being neglectful to their claim on providing a safe vehicle. Now that the airbag sensor is going out, we are having more electrical problems with headlights, parking lights, taillights, brake lights, day time running lights, and turn signals.

- Rio Rancho, NM, USA

problem #29

May 252013

Jetta 5-cyl

  • 103,000 miles
I swerved to miss an animal and ran off the road at 55mph and hit a tree head on and the driver airbag never deployed. Spoke to VW customer care and was told that their engineers looked at the photos not the actual car and determined that they functioned properly. I said I thought they were speed rated and was told that II could hit a wall at 100mph and the airbag might not go off. Are you kidding me!!!

- Colonial Heights, VA, USA

problem #28

Feb 012013

Jetta 4-cyl

  • 51,802 miles
Air bag warning light appeared, dealer diagnosed as a passanger side air bag failure, rheostat in air bag wan't heating properly & bag would therefore not ignite at impact.

- Buffalo Grove, IL, USA

problem #27

Oct 132011

Jetta 5-cyl

  • 71,939 miles
I have a 2006 VW Jetta sd w/ 93,000 miles. I use this vehicle for work. The air bag fault light has been on for almost two years. I initially took the car to the david maus VW in South orlando. I was told by the repair rep kevin it would cost $400 to repair the connector located under the driver seat that relate to the air bag system. Since my car was out of the warranty period, I was told I would have to bear this cost. I asked [xxx] how the connectors would become faulty since there is nothing ever stored under my driver seat and no one goes under the driver seat. [xxx] said that "?it just happens.?" I told him I was disappointed VW had made such a faulty car because of the many prior problems I had that fortunately were covered under warranty, e.g., esp light continually on; ignition coils recalled/replaced; asr light continually lit; trunk latch replaced, air conditioning vents broke, driver side door would not lock/unlock; and driver side button stopped working. After the warranty ended, the air bag light came on. I paid to replace the button for the side view mirrors because it broke off. [xxx] told me the button was cheap and they always break. A recall for the side air bag harness on seats were repaired on both sides on 3/30/11. In October, 2011 I told [xxx] I did not believe I should be responsible to pay for the repair of the air bag light as I believed it was a defect on VW part. I could not have caused the light to come on by driving the vehicle. I was informed by [xxx] that without this repair the airbag system was considered to be inoperable and unsafe. After review of the NHTSA complaints and an internet search, this airbag issue with this vehicle has been a known one for some time. VW has not issued a recall because they do not believe it is a large concern. I believe a recall should be issued due to the obvious safety concerns. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Orlando, FL, USA

problem #26

Nov 092012

Jetta 5-cyl

  • 70,068 miles
2006 VW Jetta, driving down street 11/09/12 door ajar light comes on, I stop to close doors and light goes off. I pull into work parking lot and get out of car as I click the key to lock the car, nothing. I then proceed to check the car.. nothing is working. Cannot access gas cap to put gas in car, some lights may not be functioning properly, airbag light not on, door will not lock, window will not respond, no car alarm. Drivers side of car has no power at all. I have no idea what is and is not working correctly. Although I did look online and found hundreds of complaints with regard to a "brown wire or wires too short inside the boot to the body connector". most people report that even after a VW fix, problem not resolved. Car not acting properly and with electrical and having been in a VW car fire do not wish to repeat this scenario. I contacted VW customer care who politely told me this is not their problem and refused to escalate to a manager. Since this just happened today I have not had an opportunity for VW to look at it, but will tomorrow as I have to find a way to put gas in car and see if they feel auto is safe to drive. I don't..

- Baltimore, MD, USA

problem #25

Aug 272012

Jetta

  • 50,000 miles
The contact owns a 2006 Volkswagen Jetta. The contact stated that while driving 25 mph, he attempted to avoid crashing into a cat and lost control of the vehicle. The contact then crashed into a tree. The air bags did not deploy. The vehicle was destroyed and the contact sustained a grade three concussion as well as fractured ribs. The police were notified and a report was filed) police report number:CA1200564). The contact could not recall specific details of the crash due to his injuries. The manufacturer was notified and after performing an investigation, they advised the contact that the vehicle had performed in the manner that it was designed, offering no further assistance. The failure mileage was 50,000.

- Pebble Beach, CA, USA

problem #24

Jul 302012

Jetta

  • 130,623 miles
At 130,623 miles our Jetta had to have the camshaft and lifters replaced. The lobes on the camshaft had completely worn off and the lifters had pitted. I feel like our diesel motor has aged prematurely and there is an underlying problem that VW is ignoring. This is a common problem for this model and year. We are having both replaced, but until the root of the problem is found there will be an issue again. VW must know of this problem. They stopped production of the tdi Jetta in 2006. The 2006 was the last year before stopping production. Why would they stop making a car that was in such high demand with the rising cost of diesel and gas. They knew of an issue in the car that they couldn't figure out. Now they ignore the problem and continue to blame the customer for poor maintenance. The car is defective and VW needs to address the problem.

- Seville, FL, USA

problem #23

May 012011

Jetta 4-cyl Diesel

  • 133,172 miles
May 2011 vehicle was taken to casey imports (casey Volkswagen) 777 J. clyde morris blvd newport news va 23608 (757)988-1236 in regards to service action 97U3/T3 dated January 2011. ---failure was driver's side airbag connector resulting in illuminated airbag light in instrument cluster. Casey VW proceeded to replace the connector on the driver's side but only "inspected" the passenger side with no repair action performed. The instructions clearly state on page 6: perform procedure on both front seats. Recall was entered into Volkswagen's elsaweb as completed even though the repair paperwork clearly states only half of the work was performed. July 2012 vehicle was taken to casey VW with airbag light illuminated. ---failure was passenger side airbag circuit high resistance. I was told I would need to authorize a $120 diagnostic fee before anything was done and that the recall was performed. I informed [xxx] (service advisor) regional service manager [xxx]and casey service manager [xxx] that I did not want anything diagnosed or repaired. I made it perfectly clear that I wanted the recall performed in it's entirety. I called vwoamerica at 1-800-893-5298 twice. The second time I recorded with permission a customer service representative by the name of[xxx]. the only answer I have been given is to authorize a diagnostic fee. I believe this constitutes negligence on VW and casey imports for not only improperly performing a safety recall but failing to address and correct the issue when it is was brought to their attention. This type of service should be investigated to see how many of casey imports customers may still be at risk. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Newport News, VA, USA

problem #22

Sep 042010

Jetta 4-cyl

  • miles
I was in 2 accidents I don't remember the dates, but one was in the latter part of 2010 and another was in 2008. In both accidents the air bags failed to deploy, the air bag light never goes off, even before the accidents. I had this light reset about 3 times, the first time was through the dealer and the others where through auto mechanic shop. The dealer wants to charge me $250 to fix the light problem, they say it has something to do with the seat belt buckle. I really think that this has been a safety problem and that there have been many complaints inregard to this matter. Yet the dealer does not want to accept responsibility.

- La Canada, CA, USA

problem #21

May 172011

Jetta

  • 64,000 miles
The contact owns a 2006 Volkswagen Jetta tdi. The contact stated that the air bag warning lamp illuminated. The vehicle was taken to the dealer, who stated that the wiring harness and air bags needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 64,000 and the current mileage was 74,000.

- Williamson , GA, USA

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