10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
39,562 miles

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« Read the previous 20 complaints

problem #42

Apr 212019

Jetta

  • 83,500 miles
Takata recall. Driving on highway trying to speed up and epc light came on engine check light came on and started flashing and skid light came on. Car began to slow down, seem like shut off and I had to pull over on the side of the freeway. Would shut car off and turn back on, epc light and skid light would go away but engine check light would remain.

- Pittsbiurgh, PA, USA

problem #41

Apr 092019

Jetta

  • miles
My key won't turn the car off when it is running. The steering wheel is not locked. Key feels like its going to break off and I can't turn it.

- Fountain Valley, CA, USA

problem #40

Jan 012019

Jetta

  • 80,000 miles
Transmission problems? once my car got up to 80,000 miles when in traffic I take my foot off the accelerator while in drive and then accelerate sometimes there's a jerking as if the car doesn't know what gear to be in. Normally happens at any speed typically while driving slowing down and accelerating. Date when it started I really started noticing it in January 2019. I also noticed excessive oil consumption and when oil gets low on dipstick no low oil light on dash. Oil gets lower than dipstick. Dipstick becomes dry but no sound difference in engine and still runs normally.

- Fort Wayne, IN, USA

problem #39

Mar 012019

Jetta

  • 65,000 miles
A 5 year old car with under 70K miles is now in the shop having the timing chain replaced. This is about half the miles and years that should be expected to go without timing chain problems.

- Kalamazoo, MI, USA

problem #38

Jan 282019

Jetta

  • 104,000 miles
"the engine may idle rough and stumble upon acceleration. This may be due to faulty engine control module software misadjusting the valve timing." Thi is the current safety recall for the same make model and year of my car, however, my VIN has not been included. This is the issue with my car. It will happen while in park, when slowing down to stop at a stop sign, a light, or in a drive thru. My car has stalled as a result at a stop sign and at a light. Last time this happened was yesterday.

- Cincinnati, OH, USA

problem #37

Aug 312018

Jetta

  • 60,100 miles
The contact owns a 2014 Volkswagen Jetta. The contact stated that the vehicle leaked transmission fluid. The vehicle was taken to ken garff Volkswagen (115 E university pkwy, orem, ut 84058, 801-714-2300) where it was diagnosed that the O ring fractured. The vehicle was not repaired. The manufacturer was notified and referred the contact to NHTSA. The failure mileage was approximately 60,100.

- Orem, UT, USA

problem #36

Dec 132016

Jetta

  • 69,000 miles
The contact owns a 2014 Volkswagen Jetta. While driving various speeds, the coolant pump failed. An independent mechanic assessed the vehicle and stated that an unknown liquid sealant was applied to the coolant pump. The independent mechanic flushed the coolant pump and, after test driving the vehicle, a brown foam exited from the coolant pump sealing. The independent mechanic diagnosed that the liquid sealant (brown foam-like material) created a blockage within the heater core and caused the heater to fail within the vehicle in cold temperatures. Volkswagen of downtown Chicago (1111 North clark street, Chicago, Illinois 60610, (312) 614-0196) was made aware of the failure via voicemail. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 69,000.

- Chicago, IL, USA

problem #35

Nov 022017

Jetta

  • 50,000 miles
I just bought this car in 2016 at 30K miles and it currently has only 50K miles the engine suffered catastrophic engine failure due to a faulty timing chain tensioner that the manufacturer will not recall or replace. I've read that this is a common issue with VW and Audi 2.0T engines in some cases I've heard of engines fires as well as power failure on freeways that caused potentially deadly accidents, lost of handling loss of power in general. Luckily this occurred to me while not in motion but instead in a driveway. My car has been out of service for 6 months now and is no longer covered by the manufacture warranty and will be forced to pay for this out of pocket.

- Pasadena, TX, USA

problem #34

Apr 062018

Jetta

  • 84,200 miles
The service light on my vehicle came on 4-5-18 when I arrived home. I turned off my car and turned it back on as the service light was no longer on. On Friday April 6, 2018 I went to the store and came back home as the vehicle was operating properly and parked on my driveway. Approximately one hour later I went to return some items as the vehicle will not crank over. My vehicle was towed to a near by VW dealership and four days later I was informed that the timing chain jumped and may have caused damage to my motor. I was informed that it may cost anywhere from $2,000 to $10,000. I was inform that a new motor will cost $10,000. While viewing the internet I noticed multiple complaints, issues and law suits pertaining to this similar issue. Why is this not a re-call with multiple complainants?

- Bensenville, IL, USA

problem #33

Dec 292017

Jetta

  • 40,000 miles
Dealership has had my car for 100 days and still not fixed. 2014 - 2 clutches and a rebuilt transmission later. Car was returned, same day 5th gear went out again on interstate 95 almost killed my son.

- Baltimore, MD, USA

problem #32

Sep 012017

Jetta

  • 100,000 miles
The horn does not work, engine light stays on while driving or in park, when you put gas in the vehicle you have to press the accelerator for it to start otherwise it will cut off, heater blows a little on 2 other than that blows out cool air

- Hutto, TX, USA

problem #31

Sep 062017

Jetta 4-cyl

  • Manual transmission
  • 72,844 miles
The contact owns a 2014 Volkswagen Jetta. While the vehicle was parked, the vehicle failed to start. The vehicle was towed to darcars Volkswagen silver spring (12511 prosperity dr, silver spring, md 20904) where it was diagnosed that the timing chain failed and the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and filed the contact's complaint. The approximate failure mileage was 72,844. Updated 11/07/17 consumer stated the vehicle was repaired. Updated 7/19/18

- Silver Spring, MD, USA

problem #30

Sep 152017

Jetta

  • 37,000 miles
Key gets stuck in ignition when turning off the engine. Unable to turn off engine.

- St Joseph, MI, USA

problem #29

Mar 252017

Jetta

  • miles
The contact owns a 2014 Volkswagen Jetta. While the contact's daughter was driving at unknown speeds, the vehicle shook and the instrument panel lighting flashed. The driver depressed the brake pedal, but the vehicle failed to slow down or stop. As a result, the driver crashed into the rear of another vehicle. The driver sustained injuries to the left shoulder and back, which required medical attention. The injuries to the other vehicle occupants were unknown. A police report was not filed. The vehicle was towed to a dealer where it was awaiting diagnosis. Several weeks prior to the collision, the vehicle was taken to the dealer for the flashing instrumental panel lighting and intermittent starting issue. At that time, the vehicle was diagnosed as needing a new battery. The battery was replaced. The manufacturer was not notified of the failure. The failure mileage was unknown.

- San Dimas, CA, USA

problem #28

Jan 142017

Jetta

  • 57,000 miles
The contact owns a 2014 Volkswagen Jetta. The contact stated that during cold weather conditions, the vehicle failed to start. The vehicle was taken to the dealer where it was diagnosed that there was a condensation built up in the inter cooling. The vehicle was repaired. The contact was offered to purchase an upgrade kit to prevent the failure from reoccurring. The manufacturer was notified of the failure. The approximate failure mileage was 57,000.

- Clear Brook, VA, USA

problem #27

Dec 012016

Jetta

  • miles
The contact owns a 2014 Volkswagen Jetta. The contact stated that the vehicle was driving sluggish and was slow to accelerate in any gear. In addition, various warning indicators illuminated. The contact was not able to drive over a certain rate of speed. The vehicle drastically drove slowly and then raced into third gear. The dealer diagnosed that the fuel injection may be at fault, but provided no specific diagnosis. The failure continued. The dealer stated that the O-ring needed to be replaced. If that did not provide a solution, the transmission may need to be replaced. The manufacturer was notified of the failure. The VIN was invalid. The failure mileage was not available.

- Riverdale, GA, USA

problem #26

Aug 012016

Jetta

  • 4,000 miles
The contact owns a 2014 Volkswagen Jetta. The contact stated that the epc warning indicator illuminated. Shortly after, there was a drastic reduction in speed each time the failure occurred. The vehicle was unable to be driven due to the failure. The vehicle was towed to the dealer and they replaced an internal part within the turbo engine assembly. Two weeks later, the indicator illuminated again and there was a drastic reduction in speed. The vehicle was towed back to the dealer for further inspection. The dealer was unable to provide a solution. The manufacturer was to escalate the concern and respond back to the contact to determine a repair remedy. The approximate failure mileage was 4,000.

- Ridgewood, NJ, USA

problem #25

Jul 082016

Jetta

  • 18,000 miles
One day I was pulling out of a parking lot onto a small street with a slight hill. Felt like the car was stalling but I thought maybe I didn't press on the gas hard enough. The car rolled slightly backwards until I hit the brakes. I tried pressing the gas harder. Next thing I knew, the engine was off and battery warning light came on. A couple of other lights came on as well, but those come on and then go off often so I don't know what to make of that. The next day I was driving down the road and as I slowed down with traffic approaching stop light the vehicle started to shake as if it was trying to quit on me. I pulled over into a bank parking lot to stop and restart the car. Another light came on but it is off now. I'm worried that this will happen again and result in an accident. Not sure what is wrong or if the vehicle is safe to drive.

- Hixson, TN, USA

problem #24

Jan 012015

Jetta

  • 21,758 miles
The contact owns a 2014 Volkswagen Jetta. While driving approximately 60 mph, the vehicle began to hesitate and the vehicle stalled. The contact parked, turned off, and restarted the vehicle; however, the failure recurred. The contact took the vehicle to the dealer where it was diagnosed that the intake air flat needed to be replaced. The vehicle was repaired; however, when driving in cold inclement weather, the failure recurred. The contact took the vehicle to the dealer where it was diagnosed that an unknown sensor was frozen. The vehicle was not repaired. The check engine warning light and the glow plug warning light remained illuminated. The contact notified the manufacturer who advised the contact not to drive the vehicle. The failure mileage was 21,758.

- Fish Creek, WI, USA

problem #23

Jan 242016

Jetta

  • 37,000 miles
At 60mph vehicle lost power on highway and ultimately stalled out. It restarted 6 times but not enough power to move and stalled in approx 20 seconds. It acted like a flood out situation. No throttle response. It just chugged and died. Jan 24, 2016 33 degrees. 37,000 miles. After a number of tries and stalls finally started up after 45 minutes....so far has continued to run fine. 2/3 full tank of diesel.

- Spencer, IN, USA

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