I needed to make a left hand turn from a street into a complex, was still moving at approximately 25mph and when I went to apply the brakes, the vehicle was not slowing or stopping. As I continued trying to make the turn, the vehicle did not slow down until I hit the curb and later the wall where I came to a stop.

- Phoenix, AZ, USA

The contact owns a 2017 Volkswagen Jetta. The contact stated that the vehicle wheels seized which resulted in the vehicle hitting the side walk while being operated approximately 20 mph. The failure occurred without warning. The vehicle was towed to a salvage yard and the vehicle was deemed operable. A police report was filed. The vehicle was towed to mikes auto body where they were informed of NHTSA campaign number: 17V070000 (engine and engine). The dealer was not contacted for the vehicle to be diagnosed. The manufacturer was notified of the failure. The contact referenced NHTSA campaign 17V070000 (engine and engine cooling) however the contact was informed that there vehicles VIN was not involved in the recall. The manufacturer was told to contact the NHTSA to get their VIN added to the campaign. The driver that operated the vehicle suffered from a head injury no medical attention was required. The failure mileage was approximately 5,000.

- Taunton, MA, USA