I have a 2019 Volkswagen Jetta gli 35th anniversary edition 2.0T tsi w/ 6 speed manual transmission. (only 3500 manufactured in the world) 1. I have a very loud clicking/tapping noise when at idle and lower rpms. Vehicle had about 9,000 miles on the odometer when noise started. I have multiple videos and sounds recordings of the vehicle having this noise. I took the vehicle in for diagnosis. I showed the service advisor the videos and he said "it does not sound normal at all, in fact it sounds like internal damage/defect". the tech had taken it into the shop and came back and said it sounded 100% normal. I am now at 12,000 miles and did my oil change at the 10,000 mile mark. Noise is still there. I am afraid if the noise keeps going on and it is causing internal damage my car will be destroyed. The vehicle has stalled out on me 1 time at a traffic light since I bought it in December of 2019. (clutch was depressed and car was in neutral) I am currently going back to have them look at it and to get a trim piece replaced under warranty due to fault.

- Bangor, PA, USA

The transmission or torque converter is making a grinding noises at 28mph and 39mph. This is a brand new car with under 100 miles on it. There is a pending class action lawsuit on this issue. VW needs to address this serious safety concern.

- Independence, OH, USA

Bought 2019 Jetta in Sept. 2018. Jetta SE, habanero orange. Currently has 39,500 miles on it. Had been complaining to the service department ever since my first oil change (roughly 5000 miles). I change the oil every 5000, and every time I asked about it, they refused to acknowledge the issue. No recall. However, at 39,000 miles my car began "hard-shifting" and would get stuck/locked in gear at slow traffic speeds (20-40mph). It would then slam into gear, and I would continue on my way. Took the car into Volkswagen, requested to see the foreman to replicate my issue. Talked to VW customer care in order to open a case. Replicated the issue with the foreman, and they took my car for inspection and repair. They found as follows: - burnt transmission fluid - metal shavings in the transmission fluid - metal shavings in the oil - metal shavings in the oil cooler. Car felt very unsafe for regular use. Car would not drive correctly. Being stuck in gear requires me to pull the vehicle over during freeway driving. Would not allow me to accelerate correctly. Happened during slow speeds, roughly 25-40mph, also, while speeding up to roughly 60mph.

- Temecula, CA, USA

We bought this car a month ago we have transmission noise coming from the torque converter. Twice I brought it back to the dealer and they said there is no problem. We are very disappointed with VW. I beleive this is a known problem with the aisun 8 speed transmission. This is always happening with 800 to 1800 RPM. A disconcerting grinding scraping torque converter while driving in eco, drive, or sport all modes make noise. I wpold either like the car fixed or replaced with non defective problem.

- Belleview, FL, USA

When driving car makes a grinding noise and struggles with acceleration at around 25-30 mph.

- Simi Valley, CA, USA

I bought my new 2019 Jetta 2 days ago. It had only 111 miles on it. The day after I purchased it, I began to notice a grinding noise coming from the transmission between 15 to 30 mph. It sounds like gears grinding on a manual transmission when the clutch isn't fully engaged. I also noticed the RPM's jumping up erratically when I'm hearing the noise. I contacted East coast volkwsgon, the dealership where I purchased it. The service department representative I spoke with was familiar with the complaint. I am taking it in tomorrow morning to have it checked. I am very concerned about a new car already having transmission issues. The representative's response prompted me to research this issue and I see that this problem appears to be common for this model.

- Conway, SC, USA

Vibration and grinding noises at low speeds. Started around 200-300 miles on the odometer. Originally only occurred in eco mode now happens all the time. It has gotten progressively louder and more severe over the last 4-5 months I've owned the vehicle. Took it to the dealer twice and they told me it's normal but it sounds and feels terrible. The car feels very unsafe. Sometimes it accelerates very slowly and other times I barely press the pedal and it takes off and the tires spin. When driving in eco mode the internal computer seems to forget and switches back into regular drive mode but the eco mode button will stay illuminated even though the dash display says it is in drive. At higher speeds the grinding becomes more of a low growl or scrape and also vibrates much more especially when turning or accelerating. When I first start the car to leave home or leave work my brakes screech the first 3-4 times I apply them. It's so loud that my neighbors have complained multiple times. No matter what kind of driving I do or where it is the vehicle feels unsafe and makes loud grinding noises when accelerating or cruising.

- Anacortes, WA, USA

Loud grinding noises from the torque converter and a loss of power when accelerating from a stop to 35 mph. At higher than 50 mph I can feel something rattling/vibrating in the pedal and steering wheel. Took it to the dealer twice and they won't even pop the hood before telling me it's normal. Also it will not stay in eco mode. I believe an electrical issue causes it to switch out of eco mode but the button still says it's in eco mode. The display however says it's in drive mode.

- Anacortes, WA, USA

The transmission makes a horrible noise from 25mph to upwards of 60mph. The dealer has not road tested, but immediately handed me a tech tip from VW corporate that says this is normal operation. Taking it in again for another warranty repair this weekend, but this does not act like or sound lime normal automatic transmission function.

- Shorewood, IL, USA

While driving, there is a grinding sound from the transmission at the lower/mid rpms

- Cypress, CA, USA

Premature clutch failure. The Jetta only has 6,812 miles on it. Clutch completely failed and had to be replaced.

- Paterson, NJ, USA

When putting my car in reverse and backing out of a spot brakes make a high pitch ringing. Also, when parked muffler/ tail pipe on the left side, it gurgles as if water is boiling in it. Car is less than a year old.

- Oakland, OR, USA

On 9/6/2019 I bought 2019 VW Jetta 1.4 T R-line tsi 16 valve DOHC turbo 4 cylinder w/direct fuel injection. Had it back to the dealership the first week complaining about the grinding and growling noises under 40 mph range while driving in city traffic. I was told by another dealership it is normal for 8 speed transmissions. Also said the only way stop the noise is to drive it in sport mod, not good with gas consuption but you won't hear it. While making a U turn and coming out of a drive way into city traffic, it has unpredictable acceleration which really shocked me. I left rubber and the wheels made a loud sound on the pavement. It larched twice and I do not trust this car.

- West Palm Beach, FL, USA

The transmission makes a grinding noise when it is shifting on mid to upper level gears. This sends a vibration through the gas pedal as well. This happens when the vehicle is in motion going forward only regardless of road and driving conditions.

- Peru, IN, USA

Took my car in for a check up and told them that the car makes a high pitch squeal every time I put the car in reverse and I back out of my driveway. It also sounds like when I back out the brakes are grinding. This car is less than four months old and has less than 5K miles and im told that this is normal and nothing to worry about. I am not the only one that is having a problem and with VW current "brand issues" and "lack of trust" I would think they would want to fix the problem. Even the dealership said they are getting several cars a day with the same issues and that VW of America says its normal..... not really sure how that is normal if everyone is having the same problems.

- Cuyahoga Falls, OH, USA

Grinding noise from transmission when travelling at 30-40 mph. Sound is loudest in eco mode. Having the same issue that many others have stated online with the 2019 Jetta, and it sounds like VW is aware of this problem but say it's normal since all of the 2019 Jettas are doing this.

- Minooka, IL, USA

On Dec 14, 2019 I purchased a new 2019 VW Jetta sel from a VW dealership. The car had only 7 miles on it. The day after I purchased it, I noticed a consistent grinding, growling or rubbing noise when traveling at lower speeds. The car seems slow, like it's not shifting properly. It happens all day long, every time I drive it. I took it into the dealership where I bought it & I was told this is a normal sound. It doesn't seem right to me, I'm afraid to drive the car on the freeway. Brand new car! then I got on the internet today only to find out that there is a big problem with 2019 VW Jettas - maybe the transmission or the torque converter.

- Boca Raton, FL, USA

2019 Jetta S. 8spd auto. Grinding noise from 4-6th gear. 15-25 mph. Lack of power and not feeling comfortable driving the car under heavy acceleration or load.

- Goodyear, AZ, USA

I recently started a lease for a 2019 Jetta SE. I started to notice a strange sound like scrapping and grinding as the car accelerated and particularly around the 20-30 mph mark. It is almost like a shallow howling and seemingly from the transmission. Please also note that I brought the car new about 25 miles on it and the noise started almost instantly. The VW dealership I went to gave no good resolution and informed me that the noise was 'normal' of this transmission. A noise coming from the transmission of a new car should never be taken as 'normal'. I have enjoyed driving the 2017 model the last 3 prior years and am very disappointed with this response and the way the vehicle is functioning. I hope VW does the right thing with either a proper fix or a recall. I am very concerned about the longevity of this issue and what it means safety wise now and down the line.

- Philadelphia, PA, USA

Random short grinding sound around 25-35mph in 5th gear or in reverse when at low RPM (1,200). Sounds like it is coming from the transmission area/torque converter. Vehicle in motion going straight or turning when this occurs.

- Boiling Springs, SC, USA