10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
26,958 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #12

Jan 052018

Passat

  • 75,000 miles
Recall update: Currently, intake manifold needs to be repaired-engine light on-cost $1400. Took car to dealership for fuel pump was told it was replaced but would not give evidence that it was. Side frontal air bag never replaced-was told by dealership did not need it.

- Elgin, SC, USA

problem #11

Jun 012012

Passat

  • miles
The contact owns a 2009 Volkswagen Passat. Upon purchasing the vehicle used, the air bag warning indicator illuminated. The contact took the vehicle to Volkswagen of orange park (7220 blanding blvd, jacksonville, fl 32244 (855) 758-7110) where she was informed that she would have to pay $100 to have the indicator turned off. The vehicle was not diagnosed or repaired. The manufacturer was informed and advised the contact to file a complaint with NHTSA. The failure mileage was unknown.

- Middleburg, FL, USA

problem #10

Aug 282008

Passat

  • miles
Takata recall wanting to know if my car is one that has been recalled for 18V148000 and 08V57700 for suspension

- Crete, IL, USA

problem #9

Jun 012017

Passat

  • 119,000 miles
Tamara recall. Ecp light comes on. The car will stall out. If I let it sit 5-10 minutes it will start up and I can drive for a while, but it's stalling out more frequently. I am afraid to get on the freeway.

- Akron, OH, USA

problem #8

Nov 102017

Passat

  • miles
Takata recall- I was notified by tk holdings Inc. That my 2009 VW Passat should have airbags replaced as part of the national recall. I contacted VW and they refused to replace my airbags stating that my car was not eligible for an airbag recall, but only eligible for a fuel pump recall.

- Tustin, CA, USA

problem #7

Aug 162017

Passat

  • miles
The contact owns a 2009 Volkswagen Passat. The contact received notification of NHTSA campaign number: 17V509000 (fuel system, gasoline) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (bachman Volkswagen, 9652 bluegrass pkwy, louisville, ky 40299, (502) 996-8943) did not give a specific date for when the part would become available. The manufacturer was contacted. The contact stated that the vehicle stalled several times and worsened while waiting for the part. The failure mileage was unknown. VIN tool confirms parts not available.

- Louisville, KY, USA

problem #6

Apr 082017

Passat

  • 0 miles
Dealer has no replacement parts to fix the recalled air bag.

- Newnan, GA, USA

problem #5

Jan 012015

Passat

  • miles
Takata recall. As of febuary 6th they have not issued a fi for my car after 2 years.

- Inglewood, CA, USA

problem #4

Dec 192016

Passat 4-cyl

  • 0 miles
I received a notice from wv in April 2016. It is not December of 2016 and nothing has been done to address this recall. In addition to the recall I do have the airbag light on, in the dashboard signaling that something must be done asap. Thank you

- Lawrenceville, NJ, USA

problem #3

Jul 132015

Passat

  • 90,000 miles
The steering wheel controls stopped working one day, along with the horn. Several days later, the airbag warning light came on, and the display shows "airbag fault" every time I start the car. I purchased an extended warranty for this car, and VW refuses to cover the repair. My local dealership diagnosed the problem to be a faulty clock spring.

- Summerville, SC, USA

problem #2

Sep 192011

Passat

  • 24,000 miles
The contact owned a 2009 Volkswagen Passat. While driving approximately 65 mph, the contact crashed into an unknown object in the road. None of the front or rear air bags deployed. The contact suffered injuries from a bump to the forehead. Also, there was an occupant in the rear passenger seat, who sustained severe injuries to the brain and remained hospitalized. A police report of the incident was filed. The vehicle was deemed destroyed and was towed to a impound facility. The manufacturer was not made aware of the failure. The approximate failure mileage was 24,000.

- Raymore, MO, USA

problem #1

Nov 062010

Passat

  • 15,500 miles
The contact owns a 2009 Volkswagen Passat. While turning left, the vehicle suddenly accelerated and crashed into a brick pillar holding up a building. The air bags did not deploy. There were no injuries. A police report was filed. The vehicle also accelerated two additional times. The contact called the manufacturer who advised her to take the vehicle to an authorized dealer who stated that there was nothing wrong. The VIN was unavailable. The failure mileage was 15,500.

- Houston, TX, USA