Engine shuts off unexplainably. This has occurred while the vehicle was stationary on a city street and in motion on the highway. The component part/system that is causing the safety risk is unknown to me as well as the Volkswagen dealership and foreign auto mechanic that I have taken the vehicle to, to have it serviced.

- Herndon, VA, USA

Has a problem with the fuel system, I have the diesel engine and when the glow plugs starts flashing you can feel the loss of power and takes several seconds to get up to speed, read online that it's an ongoing issue for several people.

- Fort Walton Beach, FL, USA

Clock spring is not working after takata recall implemented. No controls on steering wheel work. Horn does not work. Airbag would likely not inflate. Airbag light is on. This occured while the car was not moving.

- Blue Springs, MO, USA

The driver's door intermittently will not unlock and open. The driver has to enter through the passenger door and climb across to the driver's seat. This problem began in November 2018. I scheduled a service appointment at hanover Volkswagen service department (pa) on 12/28/18. The problem was diagnosed and scanned finding fault for implausible signal from left front door latch. The recommendation is to replace the door latch and latch cover. The part was not available so I scheduled service for 1/2/19. I was then notified the part is on nation back order. The door has not unlocked 3 days since 1/2/19. I find this a safety issue since I cannot exit the car either through the driver's door when it does not unlock.

- Taneytown, MD, USA

Clock spring failure. Dangerous as air bag and horn do not work.

- Ft Lauderdale, FL, USA

Takata recall: On November 17, 2017, took 2013 VW Passat to chapman Volkswagen (4500 E 22nd St; 85711) to replace airbags. Clock spring fail: On August 29, 2018, took 2013 VW Passat back to chapman Volkswagen since 'check maintenance airbag' light on, horn not working, and the dials for radio/ bluetooth not working. Informed by service tech that clock spring failed so need to remove/replace and could not find recall re:clock spring based on VIN. Billed and paid $672.80.

- Tucson, AZ, USA

While I was home, I noticed my airbag light came on and the buttons on my steering wheel didn't work. A few days later I was driving on the highway and a car almost changed lanes on top of me. I tried to honk my horn and nothing came out. Thankfully the car swerved back in it's lane because I didn't have anywhere to go. I took my car to the dealership and they told me the clock spring needed replaced. In 2016 I had my clock spring replaced as part of a recall (69L2). I've recently learned that many other people are having a similar issue with their recall-replaced clock spring. Volkswagen is not acknowledging the problem with the recall work and clock spring being faulty and will only replace it if I spend over $700 for another diagnostic and repair.

- Augusta, GA, USA

There was a recall on clockspring, and the repair was a clockspring cover that was repaired on my vehicle in March of 2016. July 2018 my clockspring had to be completely replaced costing $650. There was also an airbag recall that caused my horn to stop working, airbag light to come on, at the same exact time the clockspring stopped working. I took my vehicle to a dealership 2 days ago to have the clockspring looked at and the recall on the airbag repaired. The dealership informed me that I would have to purchase a new clockspring because only the cover was considered a recall, however obvioiusly this was not a sufficient clockspring repair.

- Decatur, GA, USA

In Oct/6/2017 took my car to rudolph VW for the air bag recall, in June 29, 2018. I got the same warning lights except this time they are telling me that the problem is the clock spring, the part under nit the cup and airbag and this time I have to pay for it, a problem originated by them and now they want to collect $ $610 dlls. Also they said that the warranty expired, 1 year or 12,000 miles, my car odometer record indicate back the 28086 in 10/6/17 and now 80,998 miles impossible to believe.

- El Paso, TX, USA

I have 51,000 miles on my car and the air conditioner unit went out. The car is too young to have the A/C replaced at this juncture...faulty parts. The A/C unit is listed in a class action lawsuit, along the windshield wiper system and the bearings. The A/C problem was mentioned to the VW mcdaniels service advisor twice when I was in on a service call, but said was not recorded on my portal of the vehicle. The driver seat has split and on the side it is warned. This is not good.

- Columbia, SC, USA

Car would make whirling sounds intermittently, difficulty going up hill, rough idle sometimes, car shut off while driving, car shut off while idling at a light, car had difficulty starting or would start then shake and let out loud and hard bursts of gas from exhaust and cut off, car will start up then lose power, sometimes will start back up. One time it took 3 tries and would not start. Had at VW dealer multiple times since jam 2017 till now. Happened again today after I got gas, shut off then took a while to gain power and epc and check engine light were on then disappeared. Every other time the wngine light would disappear. The last time in March they had the car 10 or so day. Two days later it idled rough. They were busy to check the car now this. Jan 2017 check engine light they said fault P0106/P2188- did software update and advises faults may come back. Feb 2017 engine light they said same faults and manifold pressure sensor failed. Got replaced. March 2017 car stalled in traffic multiple times. They cleaned throttle body. March 2017 in idle car shaking and shut off rpms up and down replaced camshaft position sensor. May 2017 shut off in traffic- replaced N80 valve. 05/05/18 got spark plugs changed. March 7 car shut off three times after getting gas. They had it till March 19 said charcoal canister need replacing then upon pick up said N205 valve cam adjuster solenoid clicking loudly. March 29 noticed hearing whirling sounds and rough idle. Called ealer no one available over weekend. Busy. Today 04/08 car shut off after 2nd gas fill up. Started back slowly epc and engine light steady then it gained power and lights off. VW corporare advised in 2017 I am out of warranty and have high mileage. Opened claim again today they said same thing but will see if the corporate would be willing to offer assistance. All work has been done via VW dealers

- Atlanta, GA, USA

Check engine light (mil) luminated. Code P202A. Reductant tank heater control circuit. 135K miles.

- Syracuse, NY, USA

Driver door handle sticks in cold weather and won't open from the outside. When crawling across from passenger side to open driver door from the inside, something broke very easily. I was able to open the door, but now my drivers door won'tlock in place to stay shut. Very dangerous to try driving with the door swinging open at every curve.

- London, KY, USA

No heat in passenger side of vehicle. Repaired/replaced heater core 12/2016, occurred again 1/2018. Known issue not acknowledged by VW. See ts-80-15-04 for same situation in models other than Passat. Creates possible safety hazard in cold climate where defrost of passenger window does not clear window.

- Rosemount, MN, USA

I was parked with the car off and all doors unlocked and I was unable to open the front driver side door of my 2013 Volkswagen Passat from the inside or outside. It sounded as if the lock on the front driver door would not unlock. All other doors opened normally. I now have to enter and exit the driver seat from the front passenger side seat. This seems like a serious safety concern if I ever had to exit my vehicle quickly in an emergency situation.

- Wallingford, CT, USA

I keep receiving recall notices for [xxx]. Volkswagen took possession of this car on 11/29/2016 under the diesel emissions recall. VW blames NHTSA for continued notices on a car they own.. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Wrightwood, CA, USA

Heater core: Heater core become clogged even with regular flushes. On 3rd heater core in less than 4 years of ownership. VW's replacement program does not restart after new heater core is installed, but at purchase of vehicle. Very disingenuous. Car engine area starts to over heat without proper fluent circulation.

- Cleveland, TN, USA

I was told that my airbag issue was due to the sensor getting wet and I had to pay to fix it, and then I receive letter saying my inflator is part of recall, the first recall on my car for the daytime driving light still has not fix, its been in the shop at least three times, on top of that you can move the gears in my car without pressing anything or braking..

- Fort Worth, TX, USA

The nitrosoxide sensor (nox) has failed again. The first one failed after a year of ownership, but at 53K miles - beyond warrantee mileage. I complained that the "sensor" is actually a module because it has computer components and needs to be programed and therefore falls within the 80K mile federal emission standard. Also, a part should not fail after I year of use and low mileage. VW agreed to pay approx. 60% of the $900 bill. Now at 102K miles the second nox sensor has failed. I've complained to VW customer service (case#170369084) that this should not happen every 50K miles. VW will not cover any of the cost to repair this faulty part citing the vehicle is beyond warrantee. They covered a large portion of the cost before as a recognition that something with the part is not correct. Now they won't cover any of the cost after it has failed a second time. On VW blog sites this is a recurring problem on VW diesels, but apparently not at a high enough frequency for VW to recognize the problem. I don't feel I should have to pay for this problem and VW customer service suggested I file a complaint with NHTSA. Where do I go from here?

- Lancaster, WI, USA

Getting cel light for P202B which should be cover under emission warranty since it needs to heat blu def fluid to comply with epa standard and my local county emission test, Volkswagen states that it is not part of emission system and wants around a thousand dollars to fix even though they know they have problems with these heaters and have up dated part number to correct the problem. This is unacceptable with there emission scandal still in progress. These heaters need to fall under emission warrenty.

- Vermilion, OH, USA