10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
24,664 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #9

Aug 292019

Passat

  • 75,000 miles
Oil consumption problem. My car keeps burning through oil. No signs of leaks either. It has already been inspected for leaks.

- Houston, TX, USA

problem #8

Oct 112019

Passat

  • 19,552 miles
Same issue as NHTSA id # 11096639. Car was parked, turned off, and locked after 3 adults exited the car and entered a story. A few minutes later a concerned person ran in the store asking who owns a black VW? the car had rolled away, unattended, after being parked on a slight incline. It rolled into another car about 50 yards away at a gas station. No injuries.

- Roscoe, IL, USA

problem #7

Aug 022019

Passat

  • 31,656 miles
The air bag light illuminated and then soon after all steering wheel buttons became inoperable. Diagnosed as clock spring failure. Vehicle has less than 35,000 miles.

- Rockport, TX, USA

problem #6

Nov 012016

Passat

  • 4 miles
Child lock not safe easy open child

- Bolinbbrook, IL, USA

problem #5

Jun 052018

Passat

  • 36,000 miles
I often will be driving and car slams on brakes by itself causing me to nearly wreck and also twice I've had air bag lights appear and clicking steering wheel

- Orange, CA, USA

problem #4

Apr 132018

Passat

  • 46,000 miles
When I went to start the car the air bag warning light came on and stated "error". all the functions on the steering wheel would not work, this included the horn, cruise control, radio system and air bag. I was afraid that either the air bag could just go off or would not go off if I got into an accident. I also could not use my horn in case of an emergency situation. The vehicle had to be repaired. Sunrise Volkswagen in lynbrook, NY replaced the clock spring.

- Williston Park, NY, USA

problem #3

May 042018

Passat

  • 13,363 miles
When I park the car and think I have put it in park and turn the engine off, I get out ( if on a very slight slope) it is stationary for a few seconds before it starts to roll, I jump back in and see, it is not all the way in to park. In my previous cars the engine could not be turned off, if not in park. Yes I know one should always check and I do; however. We we all make mistakes; if the car only turned off when in park some one may not be run over. (in the future will will always appy my hand brake.)

- Irvington, NY, USA

problem #2

Jan 122016

Passat

  • miles
My 2016 Volkswagen passet SE model car applies the brakes while in motion on its own. This has occurred 6 timed over the past 7 months. I bought this vehicle on December 12 2015. It is getting worse each time. One time it happened as I was about 100 feet from a intersection. No one was in front of me. I was the only one on the road at the time. I was during the day and then all of a sudden the break applied. Really scared me. Another time it happened approaching railroad tracks. This time the brakes applied really hard. It was bad every thing flew around the car. A couple of times I heard a beeping noise. Like a warning beep. There is a illuminated car on a curvy rad on the dash when this happens. This is a very dangerous car. I am afraid this will happen when I am driving at high rates of speed. I have contacted VW about this issue and they do not seem very concerned. I am shocked at there outcome. It has been in the shop for 3 weeks now. I took it in on June 22 2016. They want me to pick up on July 12 2016. It has been there 3 weeks. I am very afraid of the vehicle please help me with this issue. Like I said earlier in this note. It has happened 6 times and will continue to happen. VW told me that it will continue to happen. Please make them recall this issue.

- Grand Prairie, TX, USA

problem #1

May 052016

Passat

  • 400 miles
I was slowing down and pulling into a parking spot in front of a restaurant for lunch. My 2016 VW passt V6 suddenly swirled to the left, jumped over curbs, and busted all four tires because of the impact. Towed to the dealer and was told that I could stepped on gas instead of break ot it could be the parking assistance took over the control of the car. When they replaced my tires, , they found an open record/campaign as described "96D6 2016-05-04 w-update - park assist and blind spot detection (nvlw)." I am not sure what this record means. Is it related to my incident" I wonder if anyone could help me understand this"

- Oceanside, CA, USA