10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
8,159 miles

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« Read the previous 20 complaints

problem #2

Apr 062018

Passat

  • 12,000 miles
I was hit from behind in stopped traffic and pushed into the car in front of me. I was stopped in heavy traffic on a two-way road when hit. The driver airbag didn't deploy and the collision inspector told me that my seat belt didn't either! I am lucky I wasn't hurt worse. The car I was driving was not a safe car, but was sold to me as a certified preowned car.

- Austin, TX, USA

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problem #1

Jan 152018

Passat

  • 20,000 miles
Failed steering wheel clock spring on a 2017 vehicle that has been driven 20,000 miles over 14 months. After being parked for approx 40 mins, pulling out of a parking spot my steering wheel make popping/clicking sounds and immediately the airbag error sensors went off along with my service vehicle warning. Upon turning out of the parking lot the steering wheel made a few additional pops/clicks. Immediately drove to the dealership where they diagnosed the steering wheel clock spring issue. The dealership did not have a part on hand and had to order it, so I drove the vehicle home. Now that I'm home and researching the failed steering wheel clock spring issue, I am questioning whether I should have been advised to not drive the vehicle, especially with my child in the back seat.

- Greenacres, WA, USA

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