10.0
really awful- Crashes / Fires:
- 6 / 0
- Injuries / Deaths:
- 6 / 0
- Average Mileage:
- 40,872 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Daughter driving on highway at 50mph when involved in 8 car chain reaction collision. Severe front end damage. Daughter injured when she struck steering wheel. Despite speed and degree of deceleration, no deployment of airbags or side curtains.
- Chesapeake, VA, USA
The car was totaled in a front end collision with three passengersand none of the airbags deployed. To our knowledge, there was no indicator light showing airbag dysfunction prior to the crash. The information that VW provided about the airbag recall seems incomplete and to understate the seriousness of the issue.
- Washington, DC, USA
The contact owns a 2012 Volkswagen Tiguan. While driving approximately 35 mph and attempting to engage the brakes, the vehicle failed to stop. As a result, the vehicle continued into an intersection and crashed head on into another vehicle. The air bags failed to deploy. The contact sustained a concussion, injuries on the left leg, and neck pain, which required medical attention. A police report was filed. The dealer was unable to diagnose the failure. The manufacturer was not notified. The approximate failure mileage was 6,000. The VIN was unavailable.
- Daten , OH, USA
The contact owns 2012 Volkswagen Tiguan. The contact was driving 60 mph and crashed into the rear of another vehicle. The air bags deployed abruptly into the contact's face and arms. As a result, the manufacturing symbol was permanently branded into the contact's left arm. There were no further injuries. The contact did not call the manufacturer. The failure mileage was 15,000.
- Lakewood , CA, USA
- San Francisco, CA, USA