If the lower loop of the rear shock absorber detaches, there may be a loss of vehicle control, increasing the risk of a crash.
Suspension — Rear — Shock Absorber
Date Announced
APR 25, 2018
Vehicles Affected
7,430
Volkswagen Recall # 42i7
NHTSA Campaign #
18V262000
Summary Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan long wheelbase (LWB) vehicles. A lower loop of a rear shock absorber may separate from its base due to an incorrect welding process
Actions Volkswagen will notify owners, and dealers will inspect the rear shock absorbers, replacing them as necessary, free of charge. The recall began May 30, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42i7.
Documents (20) Remedy Instructions and TSB - Subject Rear Shock Absorbers Release Date May 21, 2018 ISSUED Owner Notification Letter(Part 577) - PRI Remedy Instructions and TSB - Release Date May 24, 2018 Revision Summary Clarified inspection day range. ISSUED Owner Notification Letter(Part 577) Recall Quarterly Report #1, 2018-2 Manufacturer Notices(to Dealers,etc) - Repair Available – Safety Recall 42i7 – Rear Shock Absorbers INSPECTION ONLY Date: May 21, 2018 Recall Quarterly Report #3, 2018-4 Recall Quarterly Report #2, 2018-3 Manufacturer Notices(to Dealers,etc) - Date: June 05, 2018 Repair Available for Safety Recall 42i7 – Rear Shock Absorbers Remedy Instructions and TSB - Subject Rear Shock Absorbers Release Date June 08, 2018 Revision Summary • Added repair availability for AR part number • Updated claiming instructions to include AR part number Recall Quarterly Report #4, 2019-1 Remedy Instructions and TSB - REVISION Subject Rear Shock Absorbers Release Date July 27, 2018 Recall 573 Report-Amendment 1 Remedy Instructions and TSB - REVISION Subject Rear Shock Absorbers Release Date June 19, 2018 Remedy Instructions and TSB - Release Date June 05, 2018 Revision Summary Added repair availability. Updated claiming instructions. Defect Notice 573 Report Recall Acknowledgement Manufacturer Notices(to Dealers,etc) - Advance Notice – Safety Recall 42i7 – Rear Shock Absorbers Date: May 03, 2018 Recall Quarterly Report #5, 2019-2 Recall Quarterly Report #6, 2019-3
