10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
70,064 miles

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« Read the previous 20 complaints

problem #2

May 012015

Touareg 6-cyl

  • 91,000 miles
Huge fire/ health hazard: The fuel pump housing is cracked in our car causing a significant amount of fuel to spill out underneath the vehicle (3-4 drops/ sec). The fuel pools in the frame and under-body first until the frame becomes so full that it spills out. This is a common issue with the 2004-2012 Volkswagen Touareg/ Porsche cayenne, and very visible online. It is a manufacturing defect. The fuel pumps are located under the passenger rear seats, and fuels pools inside the covers in at those locations and around the electrical connections. These leaks caused the occupants (my wife/kids) to be exposed to severe gasoline fumes inside the car causing them dizziness, nausea, and headaches. This problem will cause a fire and kill people. Volkswagen is unable to provide assistance. I filed a complaint with them and escalated it with no results.

- Allen, TX, USA

problem #1

Jul 242014

Touareg 6-cyl

  • 70 miles
The car started to smell like gas even after hours in the garage. We took it to a mechanic which they said that it can be a gas leak.

- Frisco, TX, USA