If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.

Electrical System — Software

Date Announced
NOV 13, 2018
Vehicles Affected
17,548
Volvo Recall #
R39917
NHTSA Campaign #
18V800000
Summary
Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.
Actions
Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.