— More than 2,500 Audi and Volkswagen vehicles need new backup cameras because the camera image displays may be blank or could fail when shifting into REVERSE.
The same rearview camera problems can occur when the park function is manually activated in these vehicles.
- 2022 Volkswagen Golf R
- 2022 Audi S3
- 2022 Audi RS 3 Sedan
- 2022 Audi Q4 E-Tron
- 2022 Audi A3 Sedan
- 2022-2023 Volkswagen Golf GTI
- 2022-2023 Volkswagen ID4
Field reports about failed camera images began arriving in May, and by October 26 Audi had received 47 warranty claims about rearview camera failures.
Volkswagen had received 149 warranty claims for the Golf and 77 reports about backup camera failures for the VW ID.4
However, there are no crash or injury reports.
"Due to deviations within the maintenance process at the supplier, soldering joints on the printed circuit board may have been exposed to too high mechanical pressure by a pusher tool, which could damage soldering joints." — Volkswagen
It's possible a driver will see a message the rearview camera is not available.
Audi and VW rearview camera recall letters are expected to be mailed January 1, 2023.
Volkswagen owners with questions should call 800-893-5298 and Audi can be reached at 800-253-2834.
Customers should ask about Volkswagen rearview camera recall number 91EK, while Audi owners may use 91EL.