10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 78,119 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
My SRS light turned on a few days ago, so I went into mullers woodfiled Acura in hoffman estates, il. For them to diagnose the issue, they charged me $130 and told me that opds control unit needs to be replaced and it will cost me close to $800 with a managers discount. This opds unit had a manufacturers extended warranty which ran for 10years and expired sometime in 2010/2011. Now that it is out of warranty, I have to pay for this by myself. I did call Acura/Honda client relations/customer service hotline and the customer service rep: [xxx] who opened up a case #[xxx], did assist me by apologizing but somehow did not even offer me a discount. I am very disappointed with Honda/Acura for this warranty issue because I did not replace this opds unit because my SRS light never turned on, am I supposed to purposely turn it on before the warranty expired to get the opds unit replaced? I believe it should be replaced at least once for everyone that ever owned a Honda/Acura model that had a similar issue. I would appreciate it if someone could get back to me to direct me to right person that could assist me with this issue and/or open up a case against Honda/Acura to help resolve this issue. Thank you information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Palatine, IL, USA
The contact owns a 2001 Acura Cl. The contact stated that the air bag warning light was illuminated. The vehicle was taken to an independent mechanic where the light was turned off and the system was reset. The light continued to illuminate constantly. The vehicle was not taken to the dealer for diagnostic testing or repairs. The approximate failure mileage was 206,000.
- Wilmington, DE, USA
The contact owns 2001 Acura Cl. He stated that two of the front seat belts did not retract and became stuck. The contact noticed that the seat belts were not functioning when the vehicle was purchased. The air bag light continued to illuminate. The vehicle was taken to an authorized dealer ten times but the dealer could find the cause of the failure. The vehicle had not been repaired when the complaint was filed. The failure mileage was approximately 17,000. The current mileage was approximately 164,000.
- Winston Salem , NC, USA
2001 Acura Cl with transmission problems (slipping)** the consumer stated he was not having problems with the transmission at the time when a letter was received regarding possible automatic transmission problems with certain 2001-2001 Acura's, however he was experiencing SRS wiring problems in Dec 2002. The transmission problems didn't began until December 2003, which resulted in having a re-manufactured transmission installed. The consumer stated there was never a mention of engine mount problems or replacement in the notice that was received in 2002. 4 years later the consumer began to experience more problems, the transmission was replaced, 11 days later more problems had surfaced with the second transmission and upon inspection, the front engine mounts needed to be replaced. The consumer believed there was a direct relationship between the front engine mounts and the transmission problems he experienced. The engine mounts should have been replaced the first time the transmission started to exhibit a problem.
- Conroe, TX, USA
Consumer states that air bag warning light stays on while driving.
- Pompano Beach, FL, USA
The air bag casing popped twice and the air bag was replaced.
- Brooklyn, NY, USA
- Hinckley , OH, USA