10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
15,086 miles

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« Read the previous 20 complaints

problem #31

Jul 302021

MDX

  • miles
when air conditioner is running in hot summer days, the car hesitates to restart (sometimes) following idle stop engine shutoff after coming to a full stop at a stop sign or red light. I strongly feel this is a safety concern as this impedes traffic and can causes road rage. If needed I can share video of this situation recurring time to time. Car starts just fine every single time outside of idle stop situations and battery health is near perfect. There are hundreds of forums talking about this exact condition across acura models.

- Attleboro, MA, USA

problem #30

Jun 282021

MDX

  • miles
Acura has an open recall that shows the symptoms or malfunctions my vehicle is having for my year, make, and model, but the vehicle I.D number doesn't show this type of recall for it. Now, these things do not add up give the malfunctions I'm experiencing. First and foremost, the car stalls, I could be on the NJ turnpike and as soon as traffic slows down car goes into neutral on its own and engine just shuts off in the middle of traffic, do not know when its going to happen, it just happens. Car then turns on once fully stopped and foot is on break but probably after another hour same thing and it is continuous. I have replaced a number of things and it is still malfunctioning. NHTSA Recall # 19V-060. No check engine light recorded since i bought the car and when running, car runs smoothly. It is preowned vehicle, called Acura and I was told that the fuel pump was replaced, but according to the recall it also needs a software update to fix the malfunction. At this point I just need help on taking the proper steps on getting this safety issue fixed.

- Newark, NJ, USA

problem #29

Jul 102018

MDX

  • 41,000 miles
The contact owns a 2016 Acura MDX. The contact stated while driving at various speeds, the vehicle would stall. The contact also stated that the vehicle would jerk when the accelerator pedal was depressed. The contact stated the information and engine warning lights were illuminated on the control panel. The vehicle was taken to a local dealer where it was diagnosed with the transmission needing to be updated. The vehicle was repaired but the failure still occurred. The contact was relating the failure to NHTSA campaign number: 19V060000 (Fuel System, Other). The manufacturer had been informed of the failure and the contact filed a claim. The failure mileage was approximately 41,000.

- Baton Rouge, LA, USA

problem #28

Jan 042021

MDX

  • miles
Engine light on stating: Lean code, all wheel drive systems problem, emmision system problem. The vehicle was moving when it came on.

- Woodbridge, VA, USA

problem #27

Sep 252020

MDX

  • 49,000 miles
In September 2020, car randomly turned off when stopped at a red light (on busy intersection) during idle mode causing the car behind us to hit when light turned green. No damage was done to my car since the car wasn't moving at was hit at low speed.

- Frankfort, IL, USA

problem #26

Oct 062020

MDX

  • 64,369 miles
Purchased a certified pre-owned 2016 Acura MDX sh-AWD w/ tech a few weeks ago & from day one there have been issues with acceleration off a complete stop like a stop sign, stop light, coming off park or upon putting it into drive. The vehicle will not move when the gas pedal is depressed, will rev high through first, jump into 2 still revving high before finally moving when it hits 3rd. It is a huge safety issue when other traffic is oncoming as you are expecting to "go" & nothing happens when pressing the gas pedal. The dealership inspected the vehicle upon purchase at our request on two occasions but told us it is normal & will adjust to my driving style. This is not normal.they said they updated the software but found nothing wrong with the vehicle. I'm feeling like we paid for a lemon & driving something which is very unsafe especially with children in the car.

- Mahtomedi, MN, USA

problem #25

Nov 152018

MDX

  • 64,053 miles
The contact owns a 2016 Acura MDX. The contact stated while driving 20 mph, when driving over a speed bump the vehicle accelerated independently and impacted the vehicle in front. The contact stated no warning light was illuminated. Air bags did not deploy. The contact stated she was not injured. The contact stated the driver of the other vehicle sustained unknown injuries but was not aware if medical attention was required. A police report was filed. The vehicle was not drivable and was towed to an independent collision center. The vehicle failure was not diagnosed by an independent mechanic or dealer. The contact also mentioned after the accident the vehicle was serviced under NHTSA campaign number: 19V060000 (fuel system, other) at norris Acura (8559 baltimore national pike, ellicott city, md 21043) on 10/11/2019. The contact stated after the recall remedy the vehicle had a fuel leak. The dealer was contacted, however stated she would be reasonable for diagnoses and repairs fees. The manufacturer had not been informed of the failure. The failure mileage was approximately 64,053.

- Severn, MD, USA

problem #24

Oct 182019

MDX

  • 65,211 miles
My 2016 MDX has a fuel pump failure which has caused my MDX to stall and led to problems with my fuel injectors. There is a recall but my Acura dealer refuses to honor it. On 10/18 my wife was driving the car on the free way and it slowed to a stall. This is a known issue. I have pasted a url to the recall below. The dealer refused to fix my fuel injectors or replace my fuel pump. The are offering a free fuel pump software upgraded but they want me to pay to replace the fuel pump and fuel injectors. Https://www.consumerreports.org/car-recalls-defects/Honda-Acura-recall-potential-stalling-issue-Accord-MDX-tlx/

- Dickinson, TX, USA

problem #23

Apr 252019

MDX

  • 92,321 miles
April 25,2019 driving from Illinois to ms at 75 mph on interstate and applied break for upcoming construction zone and all warning system lights flash through dash and care immediately started slowing and had no acceleration at all. Disabled all safety features. Road departure, brake system, ect. Pulled over to side of road. Restarted several times and all but two lights remained on so called dealer. Two lights remained flashing and car now seemed to drive ok so could be brought to dealer about 80 miles away. Memphis Acura dealer wanted to keep car because they indicated transmission issue but since lights were reset they said take to dealer if comes on again. Mileage 92,321. Called peoria il Acura dealer a week later to check on issue and they said code was imply a glitch. July 28, 2019 driving 40 mph in town and all safety lights came on dash. Disable ed all safety features of vehicle. Restarted several times and eventually all lights but two remained on. A few hours later all lights were now off. Make appointment with peoria il Acura dealer. Mileage 97,974. Peoria dealer said the lights some on because we needed our 105,000 servicing which includes about $1500 in service like plugs and timing belt. I challenge their claim (not at the mileage) that Acura would cause a serious safety issue for us all to get us to do the service. They said unfortunately that is what happens. Next week had spark plugs replaced since they said that caused misfire code. August 21 2019 at 99,800 mileage driving 40 mph all safety lights on car lost power and hesitated and then quickly went off. October 6 2019 at 105,392 mileage driving on interstate in Illinois at about 75 mph and applied break for rest stop and all lights on and this time rpms rose to between 5/6. drove 20 mph on side to rest stop. Restarted several times and only two lights remained. Car drivable.

- Mahomet, IL, USA

problem #22

Oct 192019

MDX

  • 49,000 miles
Transmission slips when accelerating. I was trying to pass a large truck on a two lane highway and the car stopped accelerating as I was trying to pass the truck in the other lane. I had to hit brakes to coast back behind truck while I waited for transmission to reengage. Rpms dropped to 0 during this event. Car was in to dealer 2 weeks ago for this same issue and they updated the car's software.

- Frisco, TX, USA

problem #21

Jul 202019

MDX

  • 38,000 miles
My 2016 Acura MDX. Stalled twice. Both times in start and stop traffic when stopped the cylinder deactivation engaged, however then the power went out completely without warning, it took about 5-10 min then the push to start worked and the car restarted. After the first stall we took it Acura, however they said there was nothing wrong. I am writing this report after the second stall today.

- Daly City, CA, USA

problem #20

Jun 172019

MDX

  • 38,000 miles
The contact owns a 2016 Acura MDX. On several occasions, while stopped at a traffic light, the vehicle stalled. When the push to start button was pressed, the vehicle restarted. The vehicle was not diagnosed or repaired. A diagnostic appointment was scheduled with Acura of fremont (located at 5700 cushing pkwy, fremont, ca 94538, (510) 431-2500). The manufacturer was not notified of the failure. The approximate failure mileage was 38,000.

- San Jose, CA, USA

problem #19

Nov 212017

MDX

  • 24,368 miles
All dash display warning lights will come on sporadically while standing or in motion, last from a few hours to a few days or so, which causes vehicle speed to decrease and certain features to not work. Dealer service unable to resolve problem, but will clear error codes in computer to shut off warning lights.

- Stockton, CA, USA

problem #18

Apr 142019

MDX

  • 60,000 miles
When slowing down at a yield or a right turn on a green light to about 5-10 mph and then when pushing on the gas pedal there is no acceleration. The car feels like it loses power and then after a second or two, the car will jerk and accelerate very quickly while reving the RPM very high. This has happened on numerous occasions and is extremely dangerous when making a right turn. There have been times where I make the turn and the car does not accelerate and then there are cars behind me that must swerve to avoid me.

- Irvine, CA, USA

problem #17

Jan 012019

MDX

  • 28,000 miles
When driving the SUV after the second gear kicks in the transmission has a jolt and it feels like a lag in the shift but then pulls very hard. This shift pull happens when you are going 15-20 mph. Engine timing belt has a loud chirping noise.

- Henderson, NV, USA

problem #16

Mar 042019

MDX

  • 89,000 miles
The contact owned a 2016 Acura MDX. While driving 40 mph on the highway, the contact smelled smoke when the heater was activated. The contact exited the highway, parked, and exited the vehicle. Smoke and flames engulfed the vehicle from underneath the front passenger side. The police arrived shortly and called the fire department. The vehicle was destroyed by the time the fire department arrived. A police report was not filed and there were no injuries. The vehicle was towed. The contact's insurance company contacted the manufacturer to schedule an appointment to determine the cause of the fire. The dealer was not contacted. The failure mileage was 89,000.

- Wappingers Falls, NY, USA

problem #15

Feb 012019

MDX

  • 34,000 miles
The contact owns a 2016 Acura MDX. When the vehicle accelerated after slowing down, the transmission slipped and the vehicle stalled several times when making turns. In addition, the vehicle made an abnormal chirping sound from the engine compartment, which distracted the driver. There were no warning indicators illuminated. The dealer had not been notified; however, the contact planned to take the vehicle to finlady Acura (315 auto mall dr, henderson, nv 89014) for diagnostic testing. The manufacturer was made aware of the failures and did not assist. The failure mileage was 34,000.

- Henderson, NV, USA

problem #14

Jan 012019

MDX

  • 39,500 miles
The vehicle shifted to neutral while driving at 70 mph and the dash started showing transmission and fuel system errors. The vehicle would not shift back to drive mode. After pulling over to the shoulder and turning the vehicle off and on the vehicle could not be put in drive. After about 30 minutes of repeatedly turning off and on the vehicle shifted to drive and was drive able. This could have lead to an accident if there were vehicles behind me.

- Rockville, MD, USA

problem #13

Jun 072018

MDX

  • 36,000 miles
Acura is refusing to address a serious problem with the engine and power train with the vehicle, this may have already caused accidents on other cars in other states. Please see the historical data which gives a complete audit of the issues I have had. 9/22/18 11 days- vehicle taken to the dealer and dropped for service, punch list of issues since purchase that needed addressed. Alignment report is signed off on 9/24/18, battery check 10/1/18, service was started on 9/29/18, car sat for a week with no service attempt made. Oil stains on roof liner were left there and was told they would not clean them off (later proven to be mechanics grease by merrillville) and spider was my problem not theres per 'rob' in service. Issues the car was taken in for. All of the below service was comleted in 5 miles according to odometer readings. On 10/12/18 I took the vehicle to Acura of merrillville per 'anthony' from Acura client care to have it checked. I drove it with the tech and the tech was able to validate a lot of the issues right away. It was returned to me on 11/2/18 22 days on 11/24/18 I returned the vehicle to Acura of merrillville due to the transmission issue returning, also addressed a couple of issues. Car returned on 11/28/18 4 days vehicle loses power when shifting to accelerate, often have to downshift using paddle shifters to make power or car acts like its going to stall. Brakes do not function unilaterally, hit the brakes heavy while in traffic and the back will begin to come around as though one of them does not grab. Engine loses power when in traffic it struggles to accelerate which could cause a crash if needing power to accelerate onto a expressway from an entrance ramp, or anywhere that requires power to move the car.

- Chicago, IL, USA

problem #12

Jul 232018

MDX

  • 44,108 miles
When driving around 75 mph on the interstate I went to switch lanes and when pressing the accelerator nothing happened and acceleration was not possible. All warning lights came on, including all wheel drive system problem, emission system problem, all wheel drive system problem, transmission system problem. Check engine and sh-AWD. The power steering and brakes still worked and was extremely lucky to get the car to the shoulder without getting injured or killed. Had car towed to chattanooga Acura dealer. Car was operating normally when they received it. Acura tech support advised dealer to replace transmission and transmission control module (tcm). Also was told Acura is working on a software update for the tcm but it is not available yet but I have little confidence in the fix and little confidence that this won't reoccur. Strongly considering replacing the car

- Marietta, GA, USA

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