10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 21,897 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
We bought a brand new 2016 Acura MDX model and within few months, started having transmission problems. The car would start stalling in the middle of the road and could not accelerate to pick up speed. This happened in a major highway when it suddenly stalled and could not pick up speed. Felt like having no control of car speed. The D letter on dashboard started flashing and also showed blind spot monitor report failures. Took the car to dealer first time and they could not find anything and said it should not happen again. The second time happened in a short period of time. Took it to dealer and he said its fixed and kept car for few days. Within very few days the problem happened again. Apart from this, the car when put in drive from park would start going backwards with little uphill which almost got me in an accident on the highway. I felt very unsafe to drive the car on a highway due to these safety concerns as there was a potential for accidents and injury to some one. We demonstrated this to dealer the third time. We called client services of Acura manufacturer and opened a case. The regional manager mentioned they will look into the issues. We had a long road trip planned and we were dependent on this car as it was a family car but felt very unsafe. The client services of Acura had complete lack of empathy and was unwilling to do anything. He kept stressing that we need to pick up the car and return the loaner car although we highlighted the safety concerns. We are completely disappointed with Acura and still feel unsafe with the car not knowing what will happen next.
- West Chester, PA, USA
I've 2016 MDX taken (delivery date)10/12/2015, on 2/16/2016 while I was driving at 5:15 pm suddenly shut off and would not restart. All warning lights were displayed on the dash board like brake problem, emission problem. Vsa problem etc. So vehicle was towed to dealer on same day at 8 pm. It was determined that floors were soaked with water driver and passenger side but there was some few rain water drops that noticed in the car due to the sunroof/moon roof issue that also reported to them. I don't think this issue is because of the water there would be some issue that might have effected so just want to report this. Dealer reported that allowed vehicle to 2 sit for 2 days and cleared codes. Performed multiple test drives and noted that no issues have reoccurred on vehicle.
- Ellicott City, MD, USA
This is almost brand new 2016 Acura MDX AWD (with tech and entertainment packages). When accelerating on a freeway/road, suddenly lots of the warning lights turn on and then the vehicle does not accelerate any more. The speed suddenly drops. This is definitely a hazard - especially because I am trying to accelerate. This happened 4 times so far - roughly 500 miles between each incidents. The problem condition goes away after we completely stop the vehicle and turn it off and on multiple times (and also put the vehicle in neutral in between). Last time when the problem happened, I cleared the condition and then drove and showed the vehicle to the dealer. The dealer said that there were persistent codes about communication failure and he cleared them. And asked us to call back when the problem happened again. Dealer does not seem to know any systematic problems with such types of vehicle. I have a video of the previous problem condition at https://youtu.be/ljslicwj7-8
- San Jose, CA, USA
Vehicle speeds up when tapping brakes while going downhill and on flat ground. Feels like it goes into neutral. This is a safety issue that Acura will not address. They claim it is normal behavior.
- Gig Harbor, WA, USA
While traveling on city and highway roadways, the vehicle wants to drastically veer to the left on sections of roads sloped to the left. You need to constantly apply pressure to the wheel to keep the vehicle from veering to the left. The vehicle is aligned correctly for roads sloped to the right. While vehicle was in the dealership to investigate the problem 3 times with no fix, other MDX's driven as loaners acted the same. The dealer stated on third repair summary that road tested vehicle and stated vehicle tracking and steering normally compared to other MDX's. the vehicle is still veering to the left as before. Driving long distances is not enjoyable with the constant steering compensation required.
- Fitchburg, WI, USA
Very similar to NHTSA id number: 10762375. After 3-4 days of driving the check engine light came on along with transmission system U0401, vsa problem, hill start assist problem etc etc etc. The SUV would not speed above 35-40 miles and shake. Dealership replaced cracked spark plug, ignition coil - cause - possible moisture in spark plug. They were nice enough to take the car back and currently waiting for it to be replaced.
- Saint Louis, MO, USA
- Virginia Beach, VA, USA