10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
8,229 miles

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« Read the previous 20 complaints

problem #45

Dec 112021

RDX 6-cyl

  • miles
we bought this Acura RDX in 2015 and noticed the headlights are dim; as we drive more often in nights recently, it becomes obvious that this kind dim headlights are very dangerous for driving in nights, particularly on high way. I was looking for repairing but was told this was all without faulty from the original equipment. I searched online and realized this was a safety problems many drivers have complained and contacted Acura dealers; unfortunately, Acura seems not like to look into this common defect. Please see the attached link of these complains. https://I am reaching out to you to ask for your investigation and hopeful you could force Acura to make a recall for replacement to repair. this is a serious safety issue on Acura which we liked a lot, but we are afraid driving in dark due to this big issue. it is not safe and could lead to severe injuries to many who drive it. thanks so much. [XXX] New York [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- New York, NY, USA

problem #44

Oct 162021

RDX 6-cyl

  • miles
When my car got to the 80000 mile mark, my headlights became progressively dimmer. I have cleaned the lens, and replaced the bulbs 3 times in the last 3 months, and now they are so bad that I don't dare drive the car at night. I googled the problem and found a whole litany of Acura RDX owners who have experienced the same problem at the same time. see: https://I have contacted Acura who acknowledge that they have replaced some of the 2015 RDX headlight issues, but only if the car was built in 2014. The 2014 RDX did experience a recall for the same, exact reason. However, when I checked my VIN, they say that it doesn't qualify for the recall. This is crazy. My car cannot be driven at night, and the estimated repair for a problem due to their shoddy design/workmanship is approx $1250 per headlight! Unacceptable. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Melrose , MA, USA

problem #43

Sep 012019

RDX

  • miles
Low beam headlights are so dim I can-??t safely drive at night.I have replaced bulbs with higher quality and brightness, but still very dim.Its like driving with parking light S on!Called the Acura dealership Crown Acura in Greensboro, N.C. and they said the reflector deteriorates on 2013-2015 models.Cost to replace both headlight fixtures $1500 my question is why Acura does not have a recall.This is a very dangerous situation.I searched my problem on the internet and found I am one of many with the same issue.Seams like after 70 to 80k miles they go pretty fast.The only way I can see to Drive is with high beam on.Thank You, Rick Bonkemeyer

- Asheboro , NC, USA

problem #42

Nov 012019

RDX

  • miles
Headlight low beam do not project can-??t see at night I have 2 Acura RDX one is 2015 and 2013 both have the same issue I can only drive with high beams low beams is like driving with them off I drive down 206 to Fort Dix lots of deer I can-??t drive with the high beam all the time it will effect the other driver.

- Hammonton , NJ, USA

problem #41

Apr 152021

RDX

  • miles
The headlights on my vehicle don-??t project adequate light to see while driving at night. I-??ve reported this issue to the dealership on multiple occasions and the only solution they-??ve suggested is replacing the entire headlight assembly. In my research of other vehicles of the same make, model, and year, shows that there are numerous customer complaints and issues with the functioning of the headlight assembly for the 2015 Acura RDX. My car has 82,000 miles and is six years old. The failed headlights are a big safety issue that I don-??t feel Acura has adequately addressed.

- Chicago, IL, USA

problem #40

Dec 012019

RDX

  • miles
At night, I noticed the low beams were very dim. Not sure of the issue I replaced with brand new bulbs, then later with brand new led bulbs. Both did not make an improvement on lighting at night. It is very difficult to see at night, crash likely is greatly increased. High beams are needed to see properly at night. 10/29/21- Told the dealer I replaced new bulbs and headlights were still dim. They quoted ~$2k to replace both headlight assemblies. Verbally they stated the projector coating wears out after a couple of years and wont reflect the light properly. Dealer customer rep stated the part did NOT undergo a revision so the new part will likely wear out in 2-3 years.

- Houston, TX, USA

problem #39

Oct 252021

RDX

  • miles
The projector low beam lighting is NOT providing enough light output to be safely driven at night. I did a search online and it seems this is a well-known issue among RDX owners. It looks like there were enough complaint for the 2014 RDX, but no safety recall done on the 2015 models. It is extremely dangerous to drive this vehicle at night and I hope a recall is enforce before someone gets killed due to this safety issue. Thank you.

- Kent, WA, USA

problem #38

Dec 252020

RDX

  • miles
The visibility of my headlights are so bad that I am unable to drive my car at night. At first, I thought that I was imagining it and maybe my eye sight was going bad, but my husband noticed it too. This has been going on for about 8 months or so. I didn't notice it much at first because I was not driving as much with the pandemic. The only way that I can drive my car at night is if I keep my headlights on bright the entire time which causes two safety hazards: 1. If I don't keep the headlights on high beam, I can barely see the road in front of me. 2. If I continue to shine my high beams on an oncoming car, with today's environment, I may suffer repercussions from the other driver. I did a little research and found out that quite a few owners of the 2015 RDX are experiencing the same problem once their mileage reaches 90K. I contacted the Acura Dealership and they told me that they know about the problem and the only way to fix it is to replace the entire headlight assembly at a cost to the customer of $2200. Not only don't I have this kind of money, it is not fair to me or any other customer. I purchased this car brand new and Acura needs to stand behind there product. I reached out to Acura Clients Relations over a week ago and they never returned my message. Whatever you can do to look into this problem would be greatly appreciated.

- Suffolk, VA, USA

problem #37

Jan 012020

RDX

  • miles
After owning my car for a few years, the front headlights began to dim. I've replaced them multiple times even with LED lights and now they are dim all the time. For example, the LED lights were installed in June and immediately there was no improvement. The car cannot be driven at night at all. It is extremely dangerous. I was told by the dealership that the 2015 base model is known to have these issues but there is nothing that can be done. How is it possible that headlights don't work on a car (to the point it can't be driven at night) but there is nothing that can be done.

- Shelton, CT, USA

problem #36

Jul 292021

RDX

  • miles
The headlights are not bright enough to safely drive in the dark. The light is working and on and they are too dim to see safely at night.

- Albany, NY, USA

problem #35

Aug 182021

RDX

  • miles
low beam headlights in 2015 Acura RDX, 70,000 miles, have become dim because reflective coating in headlight assembly has failed and the light emitted from the lightbulbs is not reflected forward. The amount of light is reduced to the level that night driving is almost impossible. Must use highbeam lights instead of low beams to see road and road markings, and this is not possible in most situations with oncoming traffic. Dealer and Acura refuse warranty service to replace headlight assembly even though this is a necessary safety component.

- Wynnewood, PA, USA

problem #34

Aug 012019

RDX

  • miles
The headlights on my 2015 RDX have become dimmer the past two years. At this point it is not safe to drive my vehilcle at night due to the lack of visibility.

- Baton Rouge, LA, USA

problem #33

Jan 012020

RDX

  • miles
Low beam headlights have diminished to the point where it is absolutely unsafe to drive while dark. This is a widespread problem which has resulted in many complaints with the NHTSA and other online reporting agencies. Acura has not acknowledged the issue for this make or model while other models have been recalled in the past.

- Lutherville Timonium, MD, USA

problem #32

Jul 162020

RDX

  • miles
I bought a used 2015 Acura Rdx at an Acura dealership June 2020 with less than 48K miles. I bought it in as is condition. I thought since it was from a dealership, I thought everything that needed repair would have been fixed. It was during the day when I bought and didn't have to drive at night several days. When I drove it at night I could barely see the street, the passenger side, I thought was not lit at all. The low beam visibility was horrrible. I felt I was in a very dangerous situation and had to drive with high beam on. I took it to a shop a few days later and was told the whole headlight unit had to be replaced. I didn't believe them thinking that they only want to make money from me. Several days later, I took it to another shop and had both low beam light bulbs replaced. After the work was done the shop manager told me the passenger low beam headlight was not burned out and it was not the bulb that was my oroblem. I needed to replace my headlight housing assemblies the cost of which is $800 a piece for just the parts alone.

- Houston, TX, USA

problem #31

Apr 212021

RDX

  • 100,000 miles
Starting around 100,000 miles I noticed the low beams were too dim. I replaced the bulbs twice which had no effect. I didn't have the money for new headlight assemblies so I tried to limit my driving to daytime, otherwise I had to use my high beams to see safely. Now my vehicle has 135,000 miles and the lights got worse to the point that it was a significant danger to drive at night and I narrowly avoided an accident. I searched online to see if anyone else was having this issue and the internet is full of Acura owners with complaints about this very thing. Acura knows about this and actually recalled the 2014 Rdx because of it, but not the 2015. I appealed to Acura to ask them to pay for the replacement of the headlight assembly and they said no, citing 1) too many miles on the car (headlights are not a part that should be susceptible to wear and tear.....I had a Toyota with 300,000 miles that never needed a headlight assembly replaced. This answer holds no merit 2) I didn't have my car serviced by Acura dealership. I have maintained my vehicle to perfection through my own mechanic and would never pay the ridiculous exorbitant fees the dealers charge. Just because I didn't have my car serviced with the dealer doesn't mean I didn't take care of my car. 3) they don't recognize this as a safety concern. I'm incredibly disappointed at Acura response to this. This is my first Acura and will certainly be my last. They have a known safety issue and they turn a blind eye to it. Would they only take action when someone is killed in an accident? Acura needs to be responsible and recall this make and model. And then they need to go back to school to learn how to make headlight assemblies because other car manufacturers seem to have figured it out. Maybe they should consult with Toyota

- Vienna, VA, USA

problem #30

Apr 292021

RDX

  • 83,000 miles
The headlights are so dim night driving is impossible. New bulbs and lens cleaning had no effect. There are hundreds if not thousands of complaints online about the projector headlamps growing dangerously dim on Acura's in this model year range. The car is not safe to drive at night and poses an imminent threat to public safety.

- Merrimac, MA, USA

problem #29

Apr 122021

RDX

  • 107,000 miles
Purchased vehicle used at 107,000 miles. The low beam headlights are dimmer than the daytime running lights and turn signal lights. The vehicle is not safe to drive in the dark. The first time I drove it before sun up I pulled over an walked to the front to see if they were on. The illumination is inadequate when the car is stopped or in motion. Apparently the reflector material has deteriorated in the headlight housing so replacing the bulbs won't resolve the issue. These headlight assemblies should be recalled.

- Leesburg, VA, USA

problem #28

Apr 102021

RDX

  • 55,000 miles
Please refer to previous Acura headlight recalls, 14V323000 & 15V301000. I have the exact same problem with my 2015 Acura Rdx. Night time driving is dangerous. Since headlight low beam output is so low, have to drive around with high beams on. I have read a lot of the same complaints on Acura forums. Acura dealer offers to replace them but they can't. headlights are on national backorder. That tells me it is a much bigger problem then they will admit. Please investigate this safety issue.

- Saint Petersburg, FL, USA

problem #27

Mar 152021

RDX

  • 89,300 miles
Low beams on vehicle offer no visibility while driving at night. I was having a hard time while driving at night. I had to use the high beams while city driving.

- Germantown, TN, USA

problem #26

Oct 012019

RDX

  • 95,000 miles
In motion or parked, the vehicle's headlights on low beam are not bright enough to drive safely. At high speeds especially. The headlights are dim enough that nothing is visible at all past 15 feet in front of the car. Absolutely shocked that Acura is allowing this safety hazard to remain on their reputation. The light that does show is yellowish and not bright at all. Other cars have stopped me three times to ask if I actually had lights turned on. I am at 115,000 miles now, and began noticing it at 90K. If public notices are needed to wake Acura up to their responsibility to recall to fix this problem, I will be happy to spread the news further. Again, shocked.

- Jacksonville, FL, USA

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