10.0
really awful- Crashes / Fires:
- 4 / 2
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 108,945 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
99 Acura TL, single owner, routine maintenance followed by the book. Had ignition switch replaced after recall in 2002. 3 months ago at about 165,000 engine started cutting off while driving. Had it check by two places but neither had a solution. Started using gas treatments and did not have any further problems until yesterday. Driving on the highway middle lane, the car cut off (9:00pm) had to cross 4 lanes of traffic to get to the emergency lane while coasting - very scary dodging 18wheelers. Made it to the side tried to start, would not start. Waited 5 minutes, started again and moved about 100 feet towards an exit before it cut off again. Repeated process this time made it to the exit and waited for spouse. My spouse drove the car home no problem. Next morning trying to go to work car shut down on the highway again after traveling about 5 miles from my house. Tried to get it back home to a Goodyear by the house. It cut off 8 times during that time. Goodyear analyzed it and said it looked like the ignition switch. Called Acura and was told if I already had the repair another repair would not be covered and Acura was the only one that could determine that the ignition switch was indeed the problem. I cannot risk driving 45 miles to the nearest dealership just for them to tell me that the ignition switch is not the problem.
- Conyers, GA, USA
I own a 99 Acura TL 3.2 which turned off while I was driving 35mph three weeks ago. I then had the car in the shop to be looked at, and they replaced my cables. Then last week I was driving 40mph and the car turned off while I was driving it again! I luckily had been in a local area both times and managed to turn the car to the shoulder of the road successfully. I am scared to drive this car ever again.
- Lansdale, PA, USA
I was driving my 1999 Acura TL on the freeway at a speed of 65 mph when the ignition shut off and the car quickly lost speed in heavy traffic. I was in the right lane and I managed to coast off the freeway but I had no power steering and I hit a concrete barrier before coming to a stop. After repeatedly attempting to restart the car over a period of five minutes the ignition turned on again and I was able to drive the car home. A quick investigation of product recalls for this particular make and model revealed that there was an official notice of recall for the electronic ignition switch issued by Honda of America for this car but I was never informed of it and inquiries to an Acura dealer in santa monica, ca only resulted in denials that my car had this problem.
- West Hollywood, CA, USA
Cars stalls on the road. Jiggle the ignition keys may restart. Acura (Honda) had recall on ignition switch failures, I had recall done about 4 years ago. Same problem. It appears recall parts failure.
- Wilmington, CA, USA
I have a 1999 Acura TL and the engine stops while I am driving on the freeway, this has happened for 5 days and each time after I pull over and re-start the engine it will run fine, according to Honda and Acura there was a recall for the ignition switch, but when I went in to the dealer they say it is not covered by the recall. And I had to pay $280. They say the cost for the part is $75 and the labor is $210!!!
- Santa Clara, CA, USA
Hello Mr. Or mrs., I brought 1999 Acura 3.2 TL in 2005 (about 38,000 miles) from 78 years old man. He take very good care of it so do I. my car now it had about 65,350 miles on it. The problems is that early this month (August) I took my car for a ride then suddenly the "engine stop" on busy street Ford road, canton, mi 48187 after 4:35 P.M. (rush hour/ traffic). I'm so nervous, shocked.... and lucky that there was no accident. Yes, 2 police cars came and helped me push off the road before the "tow truck" came tow my car home. Last week my friend and I when for a ride after we tune up my 1999 Acura. The engine stopped again. The battery is almost brand new, spark plug is new, every thing is good except it got to be "ignition switch". this week I did a research on "internet", I did find out "recall" ignition switch for 1999 Acura 3.2 TL but the previous owner get it fixed in 2002. I did called Acura 1-800-382-2238 mention about recall "ignition switch". I asked her if I taking my 1999 Acura dealer to get it fix (ignition switch), can I get "reimbursement" or money back, she told me know because it's due to wore and tear during 4 or 7 years period. What do you think about that? can you please help me about my situations because I do not want any one get hurt (accident) on the road. I did called Acura dealer at farmington hills, mi, I spoke to services technician about "ignition switch", he told me that it will cost me at least $289 or maybe $600 depend problem with "ignition switch or ignition interlock". hopefully, I do not have to pay out of my pocket. Thank you for your time.
- Canton, MI, USA
I have a 1999 Acura 3.2 TL - there was an ignition interlock safety recall and it was checked by the dealer 07/17/06 - the total fee was $50.15 and covered by factory warranty, for a half hour repair and part for for $1.15. Since then, we had noted instances of the car stalling while driving, someitmes on the highway. The dealer refused to cover under the pre-existing condition / recall - they did report that the electrical part of the ignition switch was bad. I noted others reporting this same problem on the internet with this model. Now the charge was $303.84 I have a relative with the same car and year and he had the same issue too. This is related to the initial recall and should be covered - it also could be very dangerous stalling out at high speed.
- St. Petersburg, FL, USA
While traveling on highway at 60 mph, the automobile will randomly loose all electricity, ignition, and power items - brakes - steering - and engine stalls out completely, after a few seconds to a few minutes, the car can be re-started and driven again. Symptoms point to the ignition switch recall which was performed on this car a few years ago. Acura is aware of the problem and has issued a tsb / safety recall for this problem but they only replace the part once with the exact same part that will fail eventually just as the first one did. Local dealer ( first Acura of seekonk, MA.) and the regional customer service department is claiming that I am responsible for all costs to resolve this serious known defect in Acura design of this component. Is there anything that I can do other than knuckling down and paying for this repair out of my pocket?
- Acushnet, MA, USA
Hi, I would like to officially file a complain against Acura. I have 1999 Acura 3.2tl, the engine shuts off while driving on highway or even on idle. It's a intermittent issue and I noticed that it can happy anywhere or anytime which can result in fatal accident. I did some research on web and found out that lots of people have same or similar problem in Acura and Honda and point to recall faulty ignition switch. According to my dealer david mcdavid of austin is already been replaced in my car. They're clueless why I'm having this issue and offer no help to diagnose and fix the issue. I asked them to replaced the ignition switch again for no cost to me but they refused to do it. I need help for NHTSA to investigate this issue which may result in life threatening situation and let me know what else I need to do resolve this issue with Acura. Thanks in advance for your help and time yesterday evening, while I was going home from work, the car shut off and I see a smoke came out from dash board. I was able to pull the car to right lane and able to start the car after few tries.
- Austin, TX, USA
My ignition switch has been recalled and the Acura website says it has been repaired. It has failed again. My transmission was suppose to have been repair a year ago. I left the car at the dealer and they told me it was fixed. I went out to the car and the transmission lockout still was not fixed. Then they told me they would have to something different. The car had not left the dealers lot and was not fixed at that time.
- Somers, NY, USA
I have a 1999 Acura 3.2tl. Recently the electrical system suddenly shutdown entirely while driving local street, and smoke came out of the steering column, around ignition area. Upon further research, there was a recall back in 2002 for the ignition switch that exactly matched this dangerous symptom. Apparently the switch even after the recall fix, will still fail within 6-7 years. This horrifying experience was compounded by the fact that dealership refuse to take a look at the vehicle, stating that the recall ended when vehicle has above 80,000 miles on them.
- South Pasadena, CA, USA
I have called Honda several times on my 1999 Acura TL, about the car cutting out while driving if they could tell me any information, they would tell me nothing but bring in to a dealer. After further checking on my part I find out about recall Honda told me this car was fixed well guess what for two years it has been cutting out while driving we all learned how to drive the car but its not safe, it will cut out at any time than not to it for a month or do it ten times in one day. After further searching online some mechanics have said that under the original recall they replaced switch with same defective parts they had a over stock of, instead of a part replacement I keep a fire extinguisher in the car just in case.
- Ocoee, FL, USA
While stopped, with foot on the brake pedal, I was waiting for my garage door to open. The garage door started to open and it was about half way up when my car suddenly accelerated. Thinking I would hit the garage door and have my head torn off I ducked towards the passenger seat as best I could. The car did hit the garage door a glancing blow off the windshield and the roof. The car continued to accelerate until it hit the rear wall of the garage. The air bags deployed and the car halted. Severe damage to the car, most likely to be totaled. Severe damage to my home. The car is a 1999 Acura 3.2tl. I suffered injury to my left wrist and left knee.
- Littleton, CO, USA
- Fullerton, CA, USA