10.0
really awful- Crashes / Fires:
- 7 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 77,854 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Allege that vehicle airbag deployed causing the driver to be unable to control vehicle and/or including possible acceleration leading to a collision and/or seat belt restraint system. Received two recall notices and/or possible more than two. SRS light appeared to be activated prior to the incident. ( facts: Power inverter connected, other mobile electronics powered by vehicle's DC power supply, both driver and airbag were deployed, new car mount installation on passenger seat frame bolts)
- Sacramento, CA, USA
The contact owns a 2002 Acura 3.2 TL. The contact was involved in a head on crash and the airbags did not deploy. The vehicle was destroyed. There were no injuries and a police report was filed. The manufacturer was contacted and told the contact that a case would be opened. The failure and current mileage was 147,000. Updated 06/24/11 updated 2/03/2012
- West Springfield, MA, USA
The contact owns a 2002 Acura TL. The contact referenced recall 10V041000 (air bags); the repair was performed on the vehicle November 2010 but the SRS light was still illuminated. The contact spoke with the dealer who stated that she would have to pay to have the light turned on. The vehicle had not been repaired. The current and failure mileages were 165,615.
- Suffolk, VA, USA
2002 Acura 3.2 TL. Consumer cc letter to dealer for recall repair appointment the consumer was trying to get the air bag recall performed, but he has not received a follow-up from the dealer.
- Manchester, NJ, USA
Received a safety recall concerning my 2002 Acura 3.2 TL. On October 8th, 2009 (which was a scheduled appointment) I took the car in to have issue checked out and corrected (hall Acura location #7 in newport news, va.) after the dealer looking over the car they came to me with a list of items that supposedly needed to be done. All but 1 item had been done that should have been my first clue that this was a shady dealer. The service advisor said they could get me a rental car and have these items fixed plus fix the recall for the airbag inflator. Of course I did not get the extra work done since it had already been done, and the service advisor said it would be 2 weeks for the part to come in. At that time I thought it was funny that they could have had the safety recall fixed if I was willing to spend money on unnecessary repairs. Well to get to the issue it is now 2 months and I have not received any correspondence whether phone, email (which they are always emailing incentives to buy another car). This is very disturbing since the car is driven by my 76 year old mother and god forbid something happens. If you could please get on top of this and let me know what my next steps are. I have a very bad taste in my mouth with this dealership. I have dealt with the peninsula Honda for years and have never had any issues like this with my Honda Accord. The funny part is the car was bought at hall's Acura dealership in chesapeake va.
- Hampton, VA, USA
SRS light comes on. I have the Acura extended warranty and I have gone to several dealerships and they all tell me that the SRS light is not covered for 02 but it was for 03" what is the purpose of an extended warranty if no one will honor it"
- Miami, FL, USA
Safety issue. Acura dealer has been unable to resolve supplemental restraint system (SRS) problem after three attempts during the past 90 days. The vehicle is now being serviced by the Acura servicing dealer for the fourth time for the identical problem. The SRS problem light keeps turning while driving. There is a concern that the SRS system will not function as designed due to this ongoing problem.
- Kingwood, TX, USA
Recurring problem with SRS light coming on and rendering vehicle unsafe to operate per dealer, owner's manual, and factory rep. Car is 90 days old and has been out of service for 40 days. Neither the dealer nor the manufacturer can repair after 4 attempts. There is evidence that this is a problem with this model as it is reported on internet message boards (e.g. clubrsx.com), and the dealers refer to other occurrences.
- Chester, NH, USA
- Norwell, MA, USA