10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 87,688 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
My dashboard has a huge crack coming down on the passengerside airbag. I also have 2 new cracks on top of the speedometer running up towards the windshield. The cracks seem to be getting bigger as time passes by.
- Oxnard , CA, USA
The car has developed huge cracks around the passenger side airbag. I am concerned that the cracks might cause my passenger side airbag not to work properly. The driver's side leather seat also begin to come apart.
- Hoover, AL, USA
I have a 2004 Acura TL dash that has very large cracks over the passenger airbag and is cracked in 3 more places over the drivers steering column. This seems to be a very common problem that many 2004 Acura owners are facing. Acura customer relations says to see the dealer for a resolution and from what I'm reading online it seems that the dealer wants no part in fixing or warranting this part. I will investigate this issue and report back to Acura to see if they will cover this 2000 dollar part that should be recalled on that model year. Acura should do something about this. Accepting responsibility for this known issue would be a good place to start.
- Cibolo, TX, USA
I purchased my 2004 Acura TL in October of 2008. Recently, I've noticed the dashboard cracking. After bringing it to the attention of the dealership, they told me it was not covered under my warranty. As I search for information online, it seems to be a common problem with other 2004 models. I have asked if the air bags are safe and the person at the dealership gave me a chuckle and said "...of course".
- Houston, TX, USA
The dashboard has started to crack on the passenger side of the air bag and is getting worse. I believe is a safety issue. The air bags didn't fail yet but concerned with the crack. I believe Acura should pay to replace.
- Middleburg, FL, USA
My 2004 Acura TL had developed a major crack on passenger side of dashboard along the passenger air bag. I have found that this is a common problem on Acura TL's, and is not being addressed as a recall or safety concern by Acura/Honda. The cost of repair is huge and I don't think customer should pay for the material defect by the manufacturer. The crack is right along the passenger air bag and this is a safety concern for me.
- Dublin, OH, USA
I recently noticed a small crack on my dash that within two days time spread to be approximately the width of my dash. The scary thing is the first crack appears to be the outline of my passenger seat airbag. I'm scared if it continues to get worse, the airbag my deploy unexpected if I have to slam on brakes for any reason. Now I have cracks all of the front of my driver side dash as well. They appear to continually get worse. I use a sun shade and have been applying a lot of interior car care conditioner but none of it has delayed the cracks at all. I am really scared this may cause an issue with my air bag.
- Fort Lawn, SC, USA
Major crack has developed on passenger side of dash board along the passenger air bag and air bag safety light is coming on and off sporadically on dash board. This is a huge safety concern for me. I have found that this is common problem on Acura TL's, and is not being addressed as a recall or safety concern by Acura/Honda. The cost of repair is huge, and for a car costing as much as this one cost, it is completely unacceptable for such pre-mature failure.
- Dade City, FL, USA
My 2004 Acura TL has developed significant cracks in the dashboard, particularly around the area of the passenger side airbag. These appeared about a year ago and overnight became about 14 inches across in the side area of the dash. I am concerned airbags will deploy or may further cause harm in the event of an accident because of debris from the cracked areas. Also the airbag lights goes on intermittently which do not let know if it will work property. I have read in different forums that this is a generalized problem with 2004-2005 TL and Acura has not acknowledged to consider this a safety issue for a recall.
- Guaynabo, PR, USA
The dashboard on my 2004 Acura TL has recently started to crack, starting small and growing in several places. Checked acurazine website to find over 44,000 like complaints. Most start above the passenger airbag starting from the windshield to the top of the glove compartment.
- Carolina Beach, NC, USA
The contact owns a 2004 Acura TL. The contact stated that the dashboard was fractured in the area where the air bag was located. The dealer advised the contact to replace the dashboard. The manufacturer had not been notified nor was the vehicle repaired. The failure mileage was unknown.
- Lone Star, TX, USA
The contact owns a 2004 Acura TL. The contact stated that the dashboard exhibited a crack, causing the air bag warning light to illuminate. The dealer inspected and diagnosed that the dashboard was cracked as a result of hotter temperatures and caused the air bag sensor to malfunction. The manufacturer was notified of the failure but did assist the contact with repairs. The failure mileage was 92,000 and the current mileage was 104,000.
- Metairie, LA, USA
My 2004 Acura TL has a crack in the dashboard on the passenger side. I have owned the vehicle since 2007 and take very good care of it. I couldn't believe how many other Acura owners have this same problem. How could it be "coincidental"...sounds like a defect that Acura is ignoring. Am concerned about the safety of the airbag.
- Carolina Beach, NC, USA
2004 Acura TL severely cracked dashboard on the passenger side. I have 2 vertical cracks on the passenger side of my 2004 Acura TL. The cracks were not gradual they both happened suddenly overnight. I have not had any accidents or collisions that may have caused this defect and am realizing that the problem is quite common amongst 04 Acura TL owners. From pictures on online forums the cracks appear to be identical in all cases.
- Jacksonville, FL, USA
My 2004 Acura TL has a crack on the dashboard that outlines the airbag. The crack appears to get longer and diverges in other directions over time.I am worried that if the air bag was to deploy, pieces of the dash will come flying to the car's inhabitants and may also potentially alter the trajectory and velocity of the airbag. Acura is unwilling to admit that this is a safety concern and refuses to replace my dash. I have been researching online and have found several complaints matching my exact issues. Here is a link to a news report. www.wsbtv.com/news/27832796/detail.html.
- Raleigh, NC, USA
The dashboard has cracked around the airbag area potentially compromising airbag deployment.
- Metairie, LA, USA
Several dashboard cracks along the passenger airbag and all over the dash. Concerned as it is causing the airbag sensor warning light to be engaged. This can be a potential hazard as the airbag my fail in a collision or engage and release at any moment.
- Stone Mountain, GA, USA
2004 Acura TL dashboard has horrible cracks on the passenger side around the airbags. There are smaller cracks around the speedometer panel near the windshield. The large passenger side cracks could cause the airbag to not properly deploy. This is not an isolated issue. Over three hundred Acura TL owners have joined a facebook group regarding this issue but the number of effected owners is probably in the thousands. www.facebook.com/acuratldefectivedash. Acura is not stepping up and we need help. www.wsbtv.com/news/27832796/detail.html.
- San Antonio, TX, USA
Cracked dashboard along the area of safety airbag.
- Duluth, GA, USA
- Bath, PA, USA