10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
75,608 miles

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« Read the previous 20 complaints

problem #13

Aug 012010

TL

  • miles
Like others here my airbag in the passenger dash is cracked in a ring and I fear the airbag will malfunction, in addition if it doesn't malfunction, and deploys the plastic will be propelled with great force by the deplosion of airbag causing serious injury. I survived the failed transmissions, with numerous lock ups at highway speeds that caused a crash with injuries. I don't understand why Acura and Honda have not taken these warnings seriously, its obvious the safety risk, please stop playing with our lives and fix this problem. I also have a whine in my steering and replaced the power steering pump completely, it stills whines and is now leaking steering fluid and fumes coming into car and my wiper water quit spraying on my windshield. This is too much for a higher model car that cost a lot of money. Oh and I have replaced my tires so many times due to the treat wearing off like every 20K miles!

- Hernando, FL, USA

problem #12

Jan 142012

TL

  • miles
Driving down the highway on my way home from work on 01/14/2012 and the passenger side curtain airbags deployed. Have seen several other reports of this happening. I just thank god my 11 month old wasn't sitting in her car seat in the backseat.

- Fort Worth, TX, USA

problem #11

Dec 152011

TL 6-cyl

  • 776,800 miles
My Acura 2005 TL formed giant cracks in the dashboard overnight. I am worried about the safety of the airbags due to these cracks, my research has shown that others have experienced this same problem and that the cracks only get worse and appear above the passenger side airbag if the dash is not replaced. Please see the facebook page devoted to this problem (photos included): Https://www.facebook.com/acuratldefectivedash?sk=wall&filter=1 Acura is not recognizing this a potential safety defect. I think they need to take responsibility for this defect and make an official recall and replace this for free. If anything happens to any of my passengers due to the cracks in my dashboard I am holding Acura responsible for their care.

- Baltimore, MD, USA

problem #10

Apr 012011

TL

  • 85,000 miles
The contact owns a 2005 Acura TL. The contact stated that there was a crack on the dashboard where the passenger side air bag was located. The contact expressed concern that the air bag would not deploy in the event of a crash. In addition, the air bag warning light illuminated. The dealer advised the contact not to be alarmed and that the air bag would deploy in the event of a crash. The manufacturer was aware of the failure, but offered no assistance. No repairs were performed. The approximate failure mileages were 85,000 and the current mileages were 102,000. The VIN was unavailable.

- Keller, TX, USA

problem #9

Aug 172011

TL 6-cyl

  • miles
I own a 2005 Acura TL and noticed a small crack in my dashboard about eight months ago. I took it to the dealership because my airbag light was on and they told me it was just a cosmetic defect and there was nothing they could do about it. Now over the past month there are cracks everywhere and Acura still won't help because it's not under warranty. I am very concerned because I'm not sure if my airbags will work if needed and I'm also concerned that they could possibly deploy while I'm driving. This is a safety issue because I'm not protected from an accident and this defect could also cause an accident, causing serious harm to me and my family.

- Lisle, IL, USA

problem #8

Sep 302011

TL 6-cyl

  • miles
I rear ended someone while driving on a busy southern California freeway. The car in front of me had slowed down after noticing that the person in front of her had slammed on her brakes. I was traveling at least 40 mph and did not notice the car in front had slowed down/stopped and I rear-ended her. Her car had a lot of rear bumper damage. My car sustained the brunt of the force and was damaged in the front. No one was hurt, but my husband was in the passenger seat, while my 2 year old was in his car seat in the back. My airbags did not deploy, despite the fact that it was a frontal collision with extensive damage to the front. This accident, thankfully, was not fatal, however could easily have been. This happened on a very busy freeway with cars traveling at least 65 mph. It also happened almost immediately after a slight turn in the freeway, making it difficult for cars to notice an accident in time to stop. My car could have easily been hit from behind almost immediately after the collision. I don't feel safe driving it anymore (even after it's fixed) because I view that car as a loaded gun and I'm playing russian roulette. It's my primary mode of transportation and we use this car for any traveling we do. My son is mostly in my car (school, etc.). I wanted to report this so that this does not happen to others and, god forbid, be fatal. Please investigate these incidences so no unnecessary consequences occur as a result of faulty airbags.

- Toluca Terrace, CA, USA

problem #7

Aug 012011

TL

  • 60,000 miles
The contact owns a 2005 Acura TL. The contact stated that the dashboard was fractured and the airbag warning light was illuminated. The dealer and manufacturer were contacted but provided no assistance. The vehicle was not repaired. The failure was mileage was 60,000 and the current mileage was 60,100.

- Canton, GA, USA

problem #6

Jul 242011

TL

  • miles
4 days ago, I noticed a small crack appearing along the passenger airbag and now, the crack has gotten worse. It as grown to circle around along the airbag.

- Jacksonville, FL, USA

problem #5

Jul 082011

TL

  • 172,000 miles
Over a 24 hour period the a crack running the full width of the dash appeared immediately above the passenger side air bag. This has caused the airbag light to begin going on and off while driving. I do not know if the airbag is functioning properly. In the event of an accident it may mean that the airbag will not deploy or deploy correctly, or it may mean that the airbag deploys when it should not. It will also mean that shards of plastic from the dash will fly around the cabin causing additional and unnecessary injury to occupants. I will no longer allow passengers in my car for fear of the injury this may cause them. This is a well-known and well-documented problem with the 2005 TL. Acura corrected the problem with subsequent models and has replaced the dash for many of those who complained, labeling it "goodwill", but they have not elected to correct the problem on all and do not deal with it consistently. Please have Acura issue a recall before someone is seriously hurt or killed because of this.

- Vicksburg, MS, USA

problem #4

Dec 252010

TL 6-cyl

  • 167,000 miles
I contacted Acura's corporate office regarding 3 large cracks that appeared on my Acura TL 2005 dashboard. I spoke with two representatives, who denied any knowledge of this problem occurring with other Acura owners. During our conversation, I told the representatives that I had done some research regarding this problem and discovered that several thousand complaints have been forwarded to the office of defect investigation along with a facebook page with other dissatisfied customers. The representatives seemed unaware of the 'split dash' product defect, which I found unbelievable. Acura dealerships in my area were aware of the problem and I'm sure that the corporate office was notified by them when all of these complaints came in. The fact that the representatives would deny any knowledge of this issue was a blatant lie. I was told to bring my vehicle to the nearest Acura dealership, where they would take pictures of the dashboard (see enclosed pictures). While driving to the dealership, I noticed that my airbag light was now lit. The dealership took pictures of the 3 large cracks and lit airbag light and told me he would get back in touch with me once Acura responded to him. After a few days, the dealership called to say Acura was going to make a 'good will' gesture and only charge me 50% of the cost to replace it, since the warranty for the dashboard had expired. My cost would be between $900 to $1000. I was appalled that Acura would even consider having a customer pay for a defective part that was manufactured by the company. It is obvious that this is a major safety concern, especially now that the airbag light is lit. It is reasonable to believe that cracks that develop where the passenger air bag is supposed to deploy have the potential to affect the deployment of this safety equipment in case of an accident and, therefore, should be considered a safety hazard.

- Wellington , FL, USA

problem #3

Jul 272010

TL

  • 108,000 miles
Just noticed cracks in dashboard of 2005 Acura TL. I figured maybe it was from the heat, with living in Florida. Went online to see if any others had complaints. Noticed many complaints from 2004-2005 Acura TL owners complaining of cracks in the same exact area as mine. There is one right above the air bag, which I believe could lead to a safety issue with the air bag. The other starts from the center console at the dash and is cracked all the way across the driver dash area and around that console. I called Acura and they made a note, but just told me to check with the dealership for repair. I don't want to pay for something that appears to be a defect with the product.

- St. Augustine, FL, USA

problem #2

May 062010

TL

  • miles
2005 Acura TL dashboard cracks all over passenger airbag. Started as one small crack to having 8 large cracks. Airbag can deploy at anytime as the cracks get worse and worse putting my family and I in danger. Acura refuses to fix crack and it will cost $1000 + to repair.

- Tamarac, FL, USA

problem #1

Feb 152010

TL

  • 93,000 miles
I'd like to bring to your attention an important public safety issue with Acura. Their airbags have the potential to deploy spontaneously. This has happened yesterday to me 2/15/2010. I was driving on route 83 in baltimore at around 6am and without any impact or warning, my front and rear driver's side as well as the driver's seat airbags deployed in my 2005 Acura TL. I thought someone was shooting or my tire blew out. I immediately got out of the car and checked the car and found nothing wrong, except the air bag damage. It damaged my driver?S seat and interior roof in the front and back. The steering wheel air bag did not deploy, nor did the air bags inflate. The car was drivable, but the seat belt was broken. After settling at work, I place a call to my insurance company and to norris Acura (ellicott city, md) where I have my auto service done. The insurance company asked me to contact Acura because there may be a manufacturer's defect. Acura asked me to bring my car in the next day. They evaluated the car and asked me to contact my insurance company even though there's no physical damage to the car. They insist that I must have hit a pot hole, ice or something. I hit nothing. If that was the case and I hit something, the air bag should have deployed and inflated. They never inflated, they just deployed. The air bag in the steering also never deployed. So if they say that I must have hit something, then the airbags are still defective and would not have protected me in an impact. My car is currently at the dealership now with 3 deployed airbags (driver's side) without any physical damage to the car. I'm not sure what to do. I don't want to have to pay a deductible with my insurance company, if this is a manufacturer's defect.

- Baltimore, MD, USA