10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 29,909 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall. The contact owns a 2012 Acura TL. The contact received notification of NHTSA campaign number: 16V061000 (air bags); however, the part for the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.
- Calendonia, IL, USA
Takata recall in June 2016 I received a recall notice from Acura regarding the above vehicle. Each month I have called about the air bag recall and I have been informed that the recall replacement parts are not available. Why are they dragging their feet on a potential deadly and libelous defect?
- Missoula, MT, USA
Takata recall. I reported notification of the recall to my dealer, open road Acura, East brunswick, in March 2016. Part wasn't ordered until May 20, 2016. I call the dealer every 2-3 weeks, and have been told the airbags have not been received yet, 90 days later. Please note that I have moved since receiving the recall notice from 17 millburn ct, old bridge, 08857 to 14 sahalee dr., monroe, 08831.
- Monroe, NJ, USA
Takata recall. The contact owns a 2012 Acura TL. The contact received notification of NHTSA campaign number: 16V61000 (air bags); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Monterey Park, CA, USA
Takata recall in March of 2016 I received notice of this recall on my vehicle. The notice indicated that parts for the recall would be available in summer of this year. As it is now August 10, 2016 and I have had received no further communication, I called the manufacturer for an update. I was told that parts are still not available and that they are anticipated in parts to be available in September - no firm date. All the passengers in my vehicle are at risk of serious injury or death due to this faulty product and will remain so until this issue is corrected. Five months of no update and no correction to the issue is unacceptable. I hold the us government and Acura responsible for the delays in correcting this dangerous, unsafe condition and any and all damages, liabilities and claims that may arise from this unacceptable delay. A copy of this communique is being provided to my attorney.
- Cary, IL, USA
Takata recall. The contact owns a 2012 Acura TL. While at a red light, another vehicle crashed into the contact's vehicle from the rear. The air bags did not deploy. A police report was filed. The contact sustained neck and back injuries that required medical attention. The vehicle was towed to the towing facility. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 16V061000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 48,000.
- Jacksonville, FL, USA
Takata recall. The contact owns a 2012 Acura TL. The contact received notification of NHTSA campaign number: 16V061000 (air bags); however, the part to do the repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.
- Byhalia, MS, USA
Takata recall: I received the recall notice in early April 2016. I brought my car to gillman Acura dealer at 18002 I-45 North, houston, tx 77090 on April 15 and picked up a loaner car on April 16, 2016. I waited over 5 weeks and stopped by the dealer (by early June 2016). I was told by the dealer that part was not available by the time and that the dealer would call and send me a letter when it becomes available for repair. It has been over 3 months now and I still have not received any calls or letters from Acura dealer. I understand that Acura does give me a loaner car. However, I am the only one who can drive the loaner car due to Acura insurance rules while my wife and I share the Acura every day. This has given my wife and me a lot of problems in the past 3 months. What should I do so that I can get my car fixed soon? any help will be greatly appreciated. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Spring, TX, USA
Takata recall. Air bag light continues to come on when there's a front seat passenger.
- Camden, AR, USA
The contact owns a 2012 Acura TL. The contact received notification of NHTSA campaign number: 16V061000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Milwaukee, WI, USA
Takata recall. The contact owns a 2012 Acura TL. The contact received notification of NHTSA campaign number: 16V061000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Cranford, NJ, USA
The contact owns a 2012 Acura TL. The contact received notification of NHTSA campaign number: 16V061000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Rohnert Park, CA, USA
The contact owns a 2012 Acura TL. The contact's vehicle was repaired per NHTSA campaign number: 16V061000 (air bags) on June 16, 2016. However, the vehicle was still experiencing the same failure with the air bag warning light remaining illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 62,900.
- Virginia Beach, VA, USA
Takata recall- has the part be created to fix the problem
- Mobile, AL, USA
Takata recall. I live in North Carolina. The Acura TL is kept at a home I own in woodridge, il. I received a notice from Acura in March 2016 that the airbag needed to be replaced. I contacted mcgrath Acura of westmont where I purchased the car to have the airbag replaced. The appointment date that mcgrath gave me was Tuesday May 10, 2016. On Saturday May 7 my wife and I flew from charlotte. Nc to midway, il specifically to take the Acura to mcgrath for the recall repair to be carried out tomorrow. This morning I received a reminder notice from mcgrath that my appointment time was scheduled for tomorrow at 8:00 am. I contacted mcgrath by phone and I'm now told by mcgrath that they do not have the parts to do replaced the airbag. 1). nobody from mcgrath contacted me to tell me that they do not have the replacement parts for the airbag. 2). today I receive an email from mcgrath telling me that the work is still scheduled for tomorrow even though they do not have the parts. 3). I'm very upset. I have incurred costs to fly from North Carolina to Illinois specifically to have the airbag replaced. I have invested time and effort on this matter and my time and effort has been completely wasted. 4). how do I go about getting reimbursed for my time and costs. Please advise.
- Denver, NC, USA
Takata recall. The contact owns a 2012 Acura TL. The contact received notification of NHTSA campaign number: 16V061000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Worland, WY, USA
"takaka recall".. my dealer tells me there could be at least a 3 month wait for the relacement part but the risk to me is "low". ?? seems at odds with written info I ve read on line.
- Plainview, NY, USA
The contact owns a 2012 Acura TL. While driving 40 mph, the passenger side air bag warning light failed to illuminate when the passenger seat was occupied. The failure recurred on multiple occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 4,600.
- Richmond, VA, USA
The contact owns a 2012 Acura TL. The contact stated that upon purchasing the vehicle from an independent dealer, the air bag sensor illuminated. The contact was not provided with a main key and only had a secondary key. The vehicle was taken back to the dealer who performed a multi point inspection. The mechanic stated that the vehicle was not able to be repaired due to damages from a crash before the contact owned the vehicle. The vehicle was inspected by the dealer who stated that the vehicle was safe. The vehicle was not diagnosed or repaired. The contact took further action with no assistance from the dealer and took the vehicle to an authorized dealer. The vehicle was not repaired and the air bag sensor continued to illuminate. The manufacturer was notified of the safety concern. The approximate failure mileage was 40,498. Updated 1/16/15 the consumer stated the complaint has been resolved. The consumer no longer owns the vehicle. It was returned to the dealer. Updated 06/4/2015
- Chicago, IL, USA
- Vass, NC, USA