10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 28,448 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2015 Acura Tlx. The contact stated that while driving at various speeds, the vehicle failed to correctly shift gears. All the indicator warning lights were illuminated. Additionally, the vehicle failed to accelerate upon starting. The vehicle was taken to the local dealer rick case Acura (875 N state rd 7, fort lauderdale fl (954) 715-7796) where it was diagnosed that battery needed to be replaced. The battery was replaced however the failure recurred. The manufacturer was not contacted. The failure mileage was 60,000. The VIN was not available.
- Fort Lauderdale, FL, USA
The contact owns a 2015 Acura Tlx. While driving 50 mph, the vehicle stalled and stopped in the middle of the road. The entire instrument panel illuminated. The vehicle was able to restart, but stalled again at red traffic lights as the auto start feature malfunctioned. The dealer (Acura of avon, 75 albany turnpike, canton, ct 06019, (860) 693-6981) refused to turn off the auto start feature because it was against the law. The contact traveled to Florida and had an unknown Acura dealer change the battery and check the fuel pump for a recall, but no failure was found. The unknown dealer advised the contact to press the ignition button every time and avoid using the auto start feature. The manufacturer was not contacted. The failure mileage was unknown.
- Farmington, CT, USA
Push button start often in cold weather will not start car. However, remote engine start function on the remote will work. If car was running and then turned off for a few minutes in cold, the car will not restart unless done through remote start
- Perkasie, PA, USA
The contact owns a 2015 Acura Tlx. While operating the vehicle, the transmission, crash assist, and traction control warning indicators illuminated and the vehicle suddenly decelerated. Acura by executive (527 Washington ave, North haven, ct) was notified of the failure. The failure was not diagnosed or repaired. The manufacturer was notified and did not assist. The failure mileage was 62,000.
- North Haven, CT, USA
I have had the vehicle into the dealer 3 times (Feb 2018, July 2018 and Nov 18) for the same problem. Each time the vehicle stalls and must bet into park and restarted when at a stop sign, stop light or stopped for road construction on the highway. The automatic idle causes the car to stall. In order to get it going must shift into park and restart. It is very frightening because it happens intermittently. This happens with no warning and presents a safety issue. The car is not safe and is a hazard.
- Woodbridge, CT, USA
On various occasions, I have went to start my car and the car's keyless entry option will work and the lights, radio, ac, all of that will turn on but the car's engine will not turnover. Consequently, I have had to have my car jump started for it to completely turn over. Other times, all of the warning lights will come on and say that all the safety features including, lkas, blind-spot monitor, brake hold, steering, etc. Systems have failed and all warning/error lights/messages will pop up and then will go away after the car has been turned off for 10-15 minutes.
- Puyallup, WA, USA
The onboard system crashed while I was driving. All the warnings on the dash went off. The car automatically went into park. When I placed the car into drive mode the parking brake would not disengage. I turned off and on my car the issues persisted. After I turned off and on my car a third time the car allowed me to drive it.
- Fort Lauderdale, FL, USA
Battery acid from the manufacturer's original battery leaked, and damaged the transmission wiring harness, which sits underneath the battery. Until detected, this caused sporadic warnings and multiple malfunctions while driving that would appear, but then go away. Some months later, the car started but the computer would not shift from park. The instrument cluster listed numerous, unrelated system issues: "adaptive cruise control problem" ; "stop driving when safe. Transmission problem. See manual." ; "electric parking brake problem" ; "emissions system problem" ; "transmission system problem" ; "transmission problem apply parking brake when parked" ; "vehicle stability assist (vsa) problem" ; "precision all wheel steer problem" ; "collision mitigation system problem" ; "road departure mitigation system problem" ; "blind spot info system problem." This vehicle has a shift-by-wire drive selector, and there is no mechanical way for a consumer to disengage the transmission from the drivetrain. The vehicle was stuck in park and needed special equipment to be safely moved onto a tow-truck, which took the manufacturer's roadside service two days to address. The wiring harness was replaced under warranty, but took several days for a repair. The 2015 Acura Tlx seems to be known for reacting in this way for any type of electrical or voltage variability from any number of its electronic systems, including while driving.
- Atlanta, GA, USA
Engine failed to restart during 'auto idle-stop/start' at a traffic light on a busy road. In order to restart I had to press the 'start' button multiple times and return the car to 'park' before being able to resume operation.
- Mckinney, TX, USA
Agm battery failure every few months. Suspected cause is constant undercharging from computer algorithm that limits alternator output to battery. This situation is worsened by idle-stop feature that requires deep discharge from battery. Idle-stop cannot be disabled. Dealership cannot cope with this problem. American Honda has offered to provide an overnight charger that plugs into house power. Otherwise they accept no responsibility for a design that cannot keep the battery charged. The result is a $40,000 luxury car that leaves you stranded. This is a serious safety problem when it happens in traffic. Other reports on the internet indicate this is not an isolated problem.
- Huntsville, AL, USA
While driving at 45mph the car lost power I.e., steering, brakes, stability control and transmission and was unable to unlock parking brake
- Staten Island, NY, USA
My name is [xxx], in 2014 I walked into marin Acura (located in marin, California) and leased a 2015 Acura Tlx. This was especially an exciting model due to it redesign. Within the first year of my lease I received a recall letter in the mail stating that their was a defect in regards to the transmission. I brought the vehicle to the dealer and they "fixed" it and sent me on my way. One year later, again, I received a letter in the mail from the automobile devision located at your corporate headquarters at 1919 torrance blvd, ca (NHTSA recall # 16V-640). The letter clearly states "if this malfunction were to occur, it could result in an unexpected loss of motor power, which could reduce vehicle control and increases the risk of a crash?. it also states that the ?fix" will become available December 2016, todays date is November 7th, 2016. I have been driving this vehicle for 2 out of my 3 year lease and the transmission has been recalled twice consistently every year. I have put my two children and wife into this vehicle now knowing that the car could have possibly put my family and myself in physical danger and even death. Not because driving is dangerous but because there have been manufacturing defects with the transmission of this Acura model and year. I cannot describe what it feels like to have that on the mind of a parent. I see this being handled in one way. Acura takes away the car and refunds me my total vehicle lease investment along with my down payment. Please take this matter into serious consideration as I am fully prepared to legally escalate this matter beyond the consumer-company level. I can't imagine how many Acura 2015 Tlxs there are nation wide. This experience has been a disaster financially, emotionally and according to Acura potentially physically. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- El Cerrito, CA, USA
The original failure was scary. We had just left Texas hwy 130 (80 mph toll way), when we sustained the original failure. As it failed, everybody in the car thought I had slammed on the brakes by the way the car buckled (like a bucking horse), it had done a violent sudden stop and release; the car went to idle and coasted for a bit without response from the engine; I studied the panel because everything was lit up; once I decided the engine was still idling, I pressed the accelerator slowly until I decided I had some control; checked the failure messages; then tried to drive the car. The car could be driven, I drove it slowly with the hazard lights on, the car buckled every so often. Since we were close to home we went there. Had this happened at 80 mph, I don't know what would have happened.
- Houston, TX, USA
The contact owns a 2015 Acura Tlx. The contact stated that the vehicle jerked and hesitated. The failure occurred at speeds from 0 to 40 mph. The failure occurred without warning. In addition, the park lock did not engage. The vehicle was taken to the dealer where it was diagnosed that the vehicle needed a software update. The vehicle was repaired, but the failure recurred. The vehicle was brought to the dealer twice more and was repaired with the software update again, but the failure recurred. The manufacturer was notified of the failure. The VIN was excluded from NHTSA campaign number: 14V779000 (power train). The failure mileage was 10,800.
- Beaumont, TX, USA
The contact owns a 2015 Acura Tlx. The contact stated that the vehicle experienced abnormal jerking between gears, abnormal acceleration when starting, and abnormal shifting while driving 45 mph. The vehicle was taken to a dealer where it was diagnosed that the transmission fluid needed to be replaced and the shift point software needed to be updated. The vehicle was repaired but after 500 miles, the failure recurred. The manufacturer was not made aware of the failure. The approximate failure mileage was 1,500.
- Puyallup, WA, USA
The contact owns a 2015 Acura Tlx. The contact stated that the vehicle experienced independent acceleration, deceleration, jerking, and abnormal noises. In addition, the vehicle failed to start on several occasions. The vehicle was taken to a dealer where it was diagnosed that the vehicle needed a software update and torque converter replacement. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 200.
- Bridgeport, CT, USA
The safety incident(s) to be reported: 1) vehicle seemed to jump into neutral' when decelerating almost to a stop (e.g. to make a turn) resulting in the engine revving and no power when the accelerator is pressed. Tach did not move and the transmission display still reads D. this left me in the middle of an intersection with no power being delivered to the wheels. There was no oncoming traffic. Unfortunately this has happened repeatedly when the engine is cold. So far there have been no accidents. Each of the following safety problems are also ongoing: 2) intermittent and variable duration hesitation from a stopped position (or slowed down to around 10mph or less and then accelerating) makes it dangerous to turn swiftly across oncoming traffic. 3) intermittent and variable duration slipping when trying to accelerate from a slow (10mph or less) coast makes it dangerous to perform any maneuver that requires a swift and reliable response from the transmission. 4) intermittent and variable duration revving between gears when kicking down to try to pass another vehicle makes such maneuvers risky.
- Portland, OR, USA
I was accelerating from 40 mph to 50 mph when the car suddenly stopped accelerating, beeped, and started flashing all system errors in orange on the dash display. The car would not go above 50 mph, as if the gas was being choked off at that point. Car was towed to dealer. They had the car for a week before it was "fixed". the exact same error just occurred for a second time while I was accelerating and merging into a busy highway lane. Car is again at the dealer for almost a week and counting. While it hasn't caused an accident yet, this is extremely dangerous. I was nearly rear-ended when my car stopped accelerating and started decelerating on a busy highway. In between these occurrences, I have had other random errors, such as the lane departure warning system activating while driving straight down the center of a lane. When this occurs, the steering wheel is "tugged" towards the direction it thinks it needs you to go. Very dangerous when the car is trying to tug you out of your lane into another. The random errors that occur are all with the same systems that flash error warnings all over the dash on the two occasions that the car has stopped functioning properly. Ldw, acc, braking system, vsc...all important safety systems!
- Anthem , AZ, USA
There was no accident. This car is the 4 cylinder, tech model. The transmission hesitates shifting from reverse to drive. It also will hesitate when turning a corner sometimes. The other problem with this car is the climate control system (listed as electrical above). It simply doesn't work correctly. The driver side tested 8 degrees different than the passenger side. So if I have the drive side set at 75 degrees for heat it feels like 68 degrees. When on the heat setting, the fan appears to disperse more out of the defroster than it does below the dash. I have to turn the car climate control setting on the driver side to 80+ degrees and use the ac dash vents to keep my upper body and hands warm. There are many complaints on the Acura Tlx forum about the climate control issue. I have made attempts to get Acura to address the heater climate control issue.
- Bedford, TX, USA
- Schaumburg, IL, USA