4.7

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
22,671 miles

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« Read the previous 20 complaints

problem #15

May 012016

TLX

  • 15,000 miles
Almost immediately after bought I noticed my 2015 Acura Tlx 3.5L V6 jerked significantly between gears 1-3. I have a one-hour commute each way in stop-and-go freeway traffic, and the problem is hugely annoying. Frequently it jerks so hard that my head hits the headrest repeatedly. I feel like someone rear ending slowly, at the end of my commute, I'm wiped out from all the jerking back-and-forth. The dealer says Acura is calling this "a characteristic of the vehicle" for which there is no fix. Apparently I just have to live with it; even though Acura has extended-the warranty for 10 years of period seems like Acura dealership doesn't really wanna do anything about it. I went few Acura dealerships and show them the recall notice which received in the mail still service advisors refusing diagnose the issue for free all they telling is change the transmission fluid and pay for the diagnoses. My car engine was overheated due to atf coolant fan malfunction even though Acura had a recall on atf coolant, Acura dealers made me pay $900. This car will definitely be my last Acura if this issue does not get resolved. The thought of spending rest of the years getting my head banged against the headrest in a $40,000 car is extremely unethical and depressing. Please be kind enough to be help me out to resolve this issue which in a quick manner for mine & others safety concern.

- New Rochelle, NY, USA

problem #14

Nov 062018

TLX

  • 28,994 miles
I have a 2015 Acura Tlx 4cyclinder 8 speed dct base..vehicle have a heavy vibration in gear at stop..there is a heavy vibration on brake pedal and seat..the whole front end is shaking with heavy vibration and engine rattle...took car to dealer the state that they feel the vibration is but its the characteristic of the car and there is no fix at this time from Acura

- Schenectady, NY, USA

problem #13

Mar 292017

TLX

  • 13,000 miles
Vehicle purchase made on 2/28/2016. I have been to the dealership numerous times for various issues since then, mostly for transmission issue. The issues include jerky shifting from 1st to 2nd, and 2nd to 3rd. Acura client relations decided to replace the transmission on my fourth visit/complaint. The rough shifting has somewhat improved, but it is still there. My last visit at the dealership and a test drive with district manager(dm) yielded: A) this is perfectly normal characteristic of the new 9-speed transmission. A feature that comes with wonderful fuel economy. B) vibration from vcm (variable cylinder management). I have never had this issue until the transmission replacement. Yet again, dealership states it is perfectly normal to show this 'characteristic'. dm's response to my question, "how/why did I not experience this issue on my first full year"" was, "what gas do you put in? costco" they got less additives. There's carbon buildup forming in the engine". that was the response on a 13-month old vehicle. C) chirping noise from engine room. From research, it may be related to 'high pressure fuel pump' or 'insufficient belt placement', which Acura has tsb out for servicing. But, dealership claims they cannot duplicate the noise, even with a recording of the sound. (it has to be audible during the test drive, they say)

- Centreville, VA, USA

problem #12

Nov 232015

TLX

  • 160 miles
The car was leased in November, 2015. After three weeks the exhaust system started filling up with fluid. Loud noises emanate from the muffler and if you floor the accelerator, fluid comes spewing out of the left exhaust pipe in buckets. The car was returned to the service department repeatedly and they could not repair the problem. They blamed my driving habits as the cause of the problem since I only use the car for local driving. The fluid builds up every three days even if you continue to floor the accelerator to empty the system and the noises from the exhaust system begin about 5 to 10 minutes after starting the vehicle. Fluid is constantly emitted from the exhaust pipes even with emptying the system. This is my sixth Acura and I never experienced such a problem. I have contacted the dealership and the manufacturer to no avail. I am concerned that my wife and I are in danger of ingesting toxic exhaust fumes that are not properly being removed by this faulty exhaust system.

- Brooklyn, NY, USA

problem #11

Jan 152017

TLX

  • 11,000 miles
While driving at highway speed, the sunroof exploded upward sending glass into the roadway. With no other vehicles around would lead to a defect in the safety glass. When taken to dealer for warranty repair, ferman Acura, the service manager stated Acura U ill not cover exploding sunroofs because he was not in the car at the time that it broke and her is not a glass expert to know if it was a defect in the glass that made it exploded, contacted customer service for Acura in California, opened a case with [xxx] who could not even tell me how many lugs are on the car she drives, Acura case workers have no car knowledge. Talking to Acura customer service is a joke. My real concern is the safety issue. If the sun shield was open the tempered glass that shattered into thousands of small pieces could fall onto the driver and into his eyes. Is this not the reason why the windshield is a safety glass so it will stay intact when broken. At least a clear window film on the inside of the tempered glass in the sunroof would keep the glass from falling on the driver. What will it take to make changes, a car loose control and hit a school bus? and last, Acura stated the exploding glass is an insurance issue. I disagree, how many insurance claims are due to defective tempered glass that have a defect when made that the auto company should cover under warranty. The insurance companies are being ripped off by auto companies. And the owners rates go up. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Riverview, FL, USA

problem #10

Jan 172017

TLX

  • 22,500 miles
The transmission is extremely jumpy, all of the warning lights come on and flash, along with the engine will power down temporarily. For example one time I was going approx 50mph and it powered down to about 30 mph on the freeway. All of the warning lights start flashing, I pulled over turned the car off and then restarted it. The warning lights remained flashing but the engine functioned but the transmission still was jerky. This was happened at least 5 separate times and we have had it in service with Acura several times and each time they try to fix the same complaints with a different fix. Most recently we had it in for repair for a week, we got it back, drove it 200 miles and the same error happened. Acura finally agreed to replace the transmission and I just picked it back up on 1/6/17 and the same error and transmission issue occurred today. We have notified the dealership, the nmvb, Acura customer relations, and now we are reaching out to the NHTSA. We do not feel safe in this vehicle and we are afraid that the transmission will idle down again on the freeway but maybe in a lane that we cannot immediately pull over safely.

- Riverside, CA, USA

problem #9

Oct 062015

TLX

  • miles
Transmission replacement within the first 1500 miles on the car. No fix for trans issue. Still having simialr problem with new transmission. Front left strut needed to be replaced as well. I have all documents if needed and have a lemon law lawyer court date is 12/8/16.

- Royersford, PA, USA

problem #8

Dec 162015

TLX

  • 2,900 miles
2015 black Acura Tlx financed via lease option with a local dealer (fountain Acura, 8703 orange blossom trail, orlando, fl 32809). Since I leased this vehicle back in September of 2015; I have had the below issues: *noise in the driver's seat with displacement. The car seat had to be replaced by the dealer per my request; however, after being replaced it still noises out of the normal and does not operate as smooth as the other seats. Not to mention scratches I noticed inside the car due to the installation of the new seat. *loud noise in the vehicle transmission. Vehicle was delivered to me without a spare tire, which I didn't notice until a few days ago after doing my own research because the dealer never advised the vehicle didn't come with a spare tire. Vehicle presents very rough and high increments in the speed after making normal accelerations. Which make myself and my family members feel seriously unsafe as far as being able to control the car. After presenting all these issues and a formal claim to fountain Acura and their sales personnel; they have failed to provide me with a solution to my problems just arguing that 'that is the way the car runs and there is nothing they can do about it'. I have sent a formal complaint via mail to both their headquarters in torrance, ca and in tokyo, Japan. This vehicle is not safe at all with all the issues it has and I refuse to have to keep it for the remaining time of the lease. Acura should definitely do something to fix this problems or take this car out of the market.

- Orlando, FL, USA

problem #7

Aug 132015

TLX

  • 5,000 miles
Yes, you guys are on point! I had my 2015 Tlx V4 advanced pack. And every single complaint I read on here I have! this is very nerve wrecking! I took in my Acura two weeks ago to sherman oaks center Acura, where I originally purchased the vahicle and explained everything that I was experiencing; E.I. jerks, sudden revs, delayed upshift/downshift. The repair center personnel advised me that the vehicle just needed a "simple software update" and that not to be alarmed because Acura will have future updates. So when I went to pick up my car I noticed that the car felt as though I was driving my girlfriend's 10 year old corolla. The car is a F*** piece of S*** I tell you! it lags more and he vibrates too much! this is a safety hazard!

- Los Angeles, CA, USA

problem #6

Sep 262015

TLX

  • miles
Purchased a brand new vehicle in September'15 and since day one I have been experiencing vibrations during highway commute. The car has been serviced 5 times so far the vibration has actually been made far worse then what they used to be. The seats, the seat buckle, even my child car seat vibrates/shakes when driving. The vibration can be felt all over the body when driving. The vibration is soo bad now, that the car is unsafe to drive on a highway.

- Des Plaines, IL, USA

problem #5

Dec 082015

TLX

  • 16,000 miles
This car is a total lemon - do not purchase. I have had this car to the dealer 9 times in 12 months for non routine maintenance issues and it is getting towed there again today. Myriad of issues from lack of brakes to jerking transmission to flat out won't start. I purchased an Acura for a reliable car and that is most certainly not what I own now. I have an open case with Acura corporate but the dealer (pohanka Acura, chantilly va) will not stand behind the vehicles they sell. Buyer beware of this car!!

- Alexandria, VA, USA

problem #4

Oct 092015

TLX

  • miles
I leased the 2015 Tlx in January 2015. I had to take the car back in within the first two weeks because when I would come to a complete stop, the car would lurch forward. I was told by the dealership the first time that it was due to "the wheels realigning". I took the car back in within one month (February) for the same issues, in which the dealership kept the car for at least 2 weeks. Having been told that they couldn't replicate the problem, I found an article online of a class action lawsuit filed in California for the exact problem I am having. After alerting the dealership of this problem, they contacted Acura/Honda to learn of a "computer software update" which was completed on my vehicle. The car worked fine for about a month before the problem started again. I have had to take this car back to the dealership 4 times since I leased the car in January, where a "software update" is completed on my car. The problem is ongoing and I have my 5th appointment scheduled for next Friday, October 16, 2015. I have advised the dealership and my salesperson that I'm not comfortable in this car and do not plan on continuing to bring my car in every few weeks for a temporary fix.

- Winston-Salem, NC, USA

problem #3

Sep 222015

TLX

  • 8,500 miles
On both days Sept 22 and Sept 23, 2015, as I was driving, I was sitting in traffic at a stop light waiting for it to turn green. Just as the light turned green and everyone started to move forward, my car shut down. An ediston bulb popped up on the dash, yellow color, and the words "shift to park" but it disappeared within 2 secs. I immediately shifted to park and restarted the car. The car restarted and I was able to move forward. I am taking the car back into the dealer today. I also have the jerky transmission, the sudden surge when shifting from park to drive or reverse, the delay in the acceleration. A couple months ago, I was making a right turn into oncoming traffic. The car moved forward but then suddenly stopped tho the rpms went up but it wouldn't move. I immediately shifted out of drive into neutral and slipped it back into drive and proceeded okay. I have intermittent garage remote. When using the downshift paddle, the car speeds up which didn't happen in the beginning. There are other issues with the car and they are the same as everyone's. another time my car wouldn't start and it took 20 mins and tried the two different keys plus the manual key in the door but the car wouldn't start. I was in my garage. All the lights came on, the controls, the bluetooth, stereo, etc. Except the engine. I was unable to turn off the car lights and dash. There was nothing I could do to reset the car. I called Acura and they were sending a tow truck to jump start the car. I said that the battery is brand new. After a while, the car finally started about 20 mins later and I called and cancelled the tow truck. The dealer said they couldn't find anything wrong with the car. But MDX has many reports of this same problem but the dealer wouldn't fix my car so this wouldn't happen again. It hasn't reoccurred and I hope it doesn't in an area or time outside of my home.

- Los Angeles, CA, USA

problem #2

Jul 132015

TLX

  • 600 miles
Transmission is very jerky at low speeds when cold and hits a hard shift between 2nd to 3rd gear. All other gear changes are unnoticeable however 2nd going to 3rd always shifts hard. Read online and other owners are having the same issue. Despite the fact that certain cars are being recalled for transmission issues, all Tlxs should be checked

- Duarte, CA, USA

problem #1

Sep 292014

TLX

  • miles
Reflection rear view mirrors ac vent. Also abnormal shifts low speed

- Washington, DC, USA