Supersedes Technical Service Bulletin Group 48 number 12-30 dated June 25, 2012. Steering wheel appearance damaged due to external impact (e.g., contact with finger nails, zippers, watches, rings, etc.). External impact (e.g., contact with finger nails, zippers, watches, rings etc.) can cause damage to the appearance of the steering wheel. This type of damage is not warrantable, as numerous investigations have shown that there is no fault in material or workmanship.