Affected Component: LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Date Published
MAR 27, 2013
NHTSA TSB #
10123861
TSB Document
Summary
Supersedes Technical Service Bulletin Group 57 number 12-80 dated November 9, 2012. The door cannot be opened from outside with the outer door handle, but it can be opened with the inner handle. The complaint is often described as follows: The customer locks the vehicle and checks by pulling the door handle whether the vehicle is locked. When opening the vehicle again, the door cannot be opened. It feels as if the handle is slack.