Supersedes Technical Service Bulletin Group 00 number 11-28 dated
June 16, 2011. If an all-new 2012 Audi A8 L W12 arrives at an Audi dealership and requires diagnosis or repair, a Repair Authorization must be obtained. A Technical Assistance Center (TAC) ticket must be created for Engine Transmission concerns only, prior to any repair related to the Audi A8 L W12. Routine maintenance and PDI do not require prior authorization or a Technical Assistance Center (TAC) ticket. These procedures are mandatory until further notice. Warranty repairs without repair authorization via a TAC contact will not be reimbursed.
