Supersedes Technical Service Bulletin Group 00 number 12-37 dated
August 13, 2012. If an all-new 2013 Audi A8 4.0T, S6, S7 and S8 arrives at an Audi dealership and requires diagnosis or repair, a Repair Authorization must be obtained. A Technical Assistance Center (TAC) ticket must be created for Engine and Transmission concerns only, prior to any repairs. Routine maintenance and PDI do not require prior authorization or a Technical Assistance Center (TAC) ticket. These procedures are mandatory until further notice. Warranty repairs without repair authorization via a TAC contact will not be reimbursed.
