10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
16,702 miles

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« Read the previous 20 complaints

problem #10

Apr 302016

Q5

  • miles
Takata inflators

- Belmont, MA, USA

problem #9

Jul 022016

Q5

  • 122,000 miles
Takata recall vehicle had a recall of the takata air bags, but the recall notice states that no solution is currently available. I know that 100 million vehicles have been recalled so there is a backlog. I am concerned by this delay as the recall was issued months ago and still no word on the replacement air bags. We live in a hot humid climate where these inflators are more prone to failure. Please put pressure on takata to expedite this recall. My families lives are at risk.

- Orlando, FL, USA

problem #8

Feb 122016

Q5

  • miles
Takata recall. The contact owns a 2010 Audi Q5. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Fairport, NY, USA

problem #7

Jul 292016

Q5

  • miles
The contact owns a 2010 Audi Q5. The contact received notification of NHTSA campaign number: 16V078000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Glenview, IL, USA

problem #6

Apr 012016

Q5 6-cyl

  • miles
Takata sdi driver frontal airbag safety recall 69N1; NHTSA: 16V078; received notice in April 2016. I have not received a response to my voicemail a few days ago to Audi's 1-800 number. I received the notice of the recall in April, but to date, have not be contacted to schedule a repair. I think over three months of no contact from Audi regarding this safety repair is unreasonable and dangerous. At the very least, I would like a status on the repair for my vehicle immediately. I see that a negative notation on my carfax record was immediately made when this recall was issued and it indicates that this repair has not taken place. This is through no fault of me the owner and I would like this negative mark removed from my carfax record as soon as possible as it is Audi's responsibility to remediate the defect. The negative report affects my ability to sell my car at true market value due to Audi's delay. I have also submitted an online request through audiusa.com regarding this recall and not been contacted regarding when/if it will be scheduled. Please assist with obtaining a response from Audi regarding this safety issue. Thank you

- Palmdale, CA, USA

problem #5

Jul 022016

Q5

  • miles
My complaint is two fold. 1. why is the NHTSA issuing a recall and telling Audi owners not to drive their cars" 2. Audi of America. As of 7/2/2016 Audi is stating its not that serious? we have had no incidents according to an Audi representative. This may be true but I would think some place in the usa their had to have been an accident involving one of Audi's models.NHTSA's recall notice states age, climate condition and certain areas of the usa as the governing factors. If the airbag goes off during an accident the outcome is the same regardless of these factors listed in the recall notice. I want to know why the people you are protecting are still allowed to drive a vehicle that is a grenade with the pin pulled out? these vehicles should be off the road. Why do I pay the commonwealth of Massachusetts every year for a safety inspection sticker. If they will not issue one for tire thread depth, headlight out or seat belt problem. Than why are they allowed to issue an inspection sticker with a defective air bag"

- West Newbury, MA, USA

problem #4

Jun 292016

Q5

  • miles
Takata recall. Notice of "important safety recall" received in April 2016. To date, it has not been possible to schedule a repair because the parts are allegedly not available. If it is a "safety" recall, and if it is "important", the repair should be made now. I was advised yesterday that the dealer did not have parts available.

- Shaker Heights, OH, USA

problem #3

Jun 012016

Q5 6-cyl

  • miles
2010 Audi Q5. Consumer writes in regards to replacement parts not available to repair driver frontal airbag recall notice.

- San Jose, CA, USA

problem #2

Feb 022016

Q5 6-cyl

  • Automatic transmission
  • 94,000 miles
Takata recall. The contact owns a 2010 Audi Q5. The contact stated that there had been strong fumes of fuel emitting into the interior of the vehicle. The contact stated that the failure progressed. The vehicle was taken to an independent mechanic who diagnosed that there was a premature crack in the headliner for the fuel injector causing the fuel to leak internally. The vehicle was repaired. The manufacturer was notified of the failure. In addition, the vehicle was included in NHTSA campaign number: 16V078000 (air bags) but the part was not available. The approximate failure mileage was 94,000. VIN tool confirms parts not available. Updated 10/19/16

- Amherst, MA, USA

problem #1

Apr 292016

Q5

  • miles
Takata recall heard from the call, don't feel safe to drive anymore. Called the audiusa customer service three times, they were asking the dealer to take care of it, but the dealer did not call me. The audiusa customer service was not able to answer my question about whether the dealer is obliged to do that or so. I am extremely frustrated/disappointed with the audiusa. Audiusa essentially puts their customers' lives in danger with no mercy. I wish someone in the world can take some responsibility.

- Avon, CT, USA