10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 5,708 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall: I have contacted many dealers (since May 2017) around my area and they mentioned they are awaiting parts from takata company. I do have an 2012 Audi Q5. Not sure how to resolve this. I wanted to be safe and see if you can help us in any way. Thank you
- Chantilly, VA, USA
The contact owns a 2012 Audi Q5. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Audi danbury (25 sugar hollow rd, danbury, ct) confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Ridgefield, CT, USA
"takata recall" I bought the car from bay ridge Nissan in brooklyn on 11/03/17. The following week they said they couldn't give me the car because it had recall that needed to fix. It's nearly a month now and I haven't got the car. Does it take that long to fix the airbag? VIN # [xxx]. the salesman name is [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Brooklyn, NY, USA
Takata recall. The contact owns a 2012 Audi Q5. The contact received notification of NHTSA campaign number: 16V078000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (Audi manhattan, 800 11th ave, New York, NY 10019) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure.
- New York, NY, USA
I purchased this vehicle on September 1st 2016. When I found out it has airbag problems I went back to the dealer and told them that Audi did not have remedy to fix the airbags on October 2016. I had an open heart surgery in 2013 and driving in the vehicle with defected airbags was not an option. I traded this vehicle at the same dealership and lost my trade in value of $9000.someone has to be responsible for this and I think if dealership cannot recoup my loss of $9000, than Audi should reimburse me for my loss. I was couldn't take a chance to drive in unsafe vehicle and wait till now to replace airbags. I was not disclosed at the time of sale that there was no remedy available from manufacturer to fix airbags in 10/2016. I have my initial contract for vehicle purchase. I do not have this vehicle in my possession any longer and traded in on another at the same dealership.
- Norman, OK, USA
Takata recall manufacturer issued a recall notice (69N1) in April 2016 and has not been able to complete the repair/replacement since. I've called the local dealer several times over the past 17 months and each time they say they do not have parts available and cannot repair.
- Wildwood, MO, USA
Takata recall - we are first-time parents and had infant twin boys. We had bought this car for more room and safety and then the recall happened. We asked our dealer repeatedly for a fix and even contacted Audi usa but they told us there was nothing they could do. We had friends and relatives with other car brands whose dealers gave them loaners or rental cars but Audi offered us nothing. Ultimately, we traded in the car because we were so worried.
- Westfield, NJ, USA
Takata recall. I called Audi of princeton NJ and they inform me the parts are backordered, with no idea of the eta. This is concerning given the dangerous nature of the airbag inflator could potentially rupture due to propellant degradation.
- Princeton, NJ, USA
Takata recall. The contact owns a 2012 Audi Q5. The contact stated that the recall notice for NHTSA campaign number: 16V078000 (air bags) was received in April of 2016. After contacting the Audi beaverton dealer located in beaverton, or. The contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. The manufacture had not been contacted. (parts distribution disconnect).
- Portland, OR, USA
The contact owns a 2012 Audi Q5. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. An unknown Audi dealer in houston, Texas was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Cypress, TX, USA
Takata inflators
- Arlington, MA, USA
I ran my VIN # and the only recall I see listed is the: 69N1 recall. However I know these vehicles have 2 more: 20W9 & 69P1
- Laveen, AZ, USA
Takata recall. The contact owns a 2012 Audi Q5. The contact received notification of NHTSA campaign number: 16V078000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not available for the recall remedy. Both local dealers, langdon Audi East 723 new london rd latham NY 12110 at 518-783-5003 and Audi brooklyn 665 65th St brooklyn NY 11220, did not have the parts available for the recall remedy. The manufacturer was made aware of the issue and were not able to confirm when the parts were to become available. The contact had not experienced a failure. The VIN was not available.
- Rhinebeck, NY, USA
Takata recall - have not received a notification of when the airbag will be replaced by the dealership.
- New York, NY, USA
Takata recall. The contact owns a 2012 Audi Q5. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Weston, CA, USA
What the F is going on. Still no replacement
- Olympia Fields, IL, USA
Takata recall. It has been 15 months since the recall and Audi has offered nothing, such as a car rental as other manufacturer's have done. I have called many Audi dealerships and the corporate offices requesting an equal trade-in on an unaffected Q5 model, such as the 2013 I believe is not recalled; or a car rental. I have a 14 month old and cannot drive the baby around in this vehicle. Audi has told me not to worry - 'there have been no fatalities in german made vehicles due to the takata recall'. I am very disappointed and ask assistance or remedy resolved immediately.
- Holland, PA, USA
Takata recall. The parts are not available at the dealership in warrington, pa on April 29, 2017, 14 months past the recall date.
- Langhorne, PA, USA
Takata recall. The contact owns a 2012 Audi Q5. The contact received notification of NHTSA campaign number: 16V384000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
- Sherman Oaks, CA, USA
- Needham, MA, USA